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Entry Level Csr Jobs in Dallas, TX (NOW HIRING)

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ISCAR USA , a dynamic and innovative cutting tool company, has an opening for a Customer Service Representative to join our Order Entry team at our corporate office in Arlington, TX . Customer ...

Customer Service Rep

Dallas, TX ยท On-site

$15.75 - $21.50/hr

If you have experience in the following areas please apply: entry level sales assistant, marketing ... customer service representative, customer service and sales, customer service associate, chicago ...

Customer Service Rep

Dallas, TX

$15.75 - $21.50/hr

If you have experience in the following areas please apply: entry level sales assistant, marketing ... customer service representative, customer service and sales, customer service associate, chicago ...

Entry Level Customer Service Rep WFH

Dallas, TX ยท Remote

$15.75 - $21.50/hr

Representative Company: AO (American Income Division) Work Arrangement: 100% Remote (U.S. Residents ... Customer Service * Sales * Client Relations * Financial Services * Insurance * Healthcare * Retail

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Deliver exceptional customer service while building positive relationships * Support customer ... Many of our top leaders started in entry-level positions and advanced through performance ...

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Entry Level Csr information

See Dallas, TX salary details

$9

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$26

How much do entry level csr jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for entry level csr in Dallas, TX is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.67 per hour, depending on experience, location, and employer.

What does an entry level CSR do?

An entry level Customer Service Representative (CSR) is responsible for assisting customers with their inquiries, resolving complaints, and providing information about products or services. They typically handle incoming calls, emails, or chats from customers, document interactions, and escalate issues as needed. Entry level CSRs are expected to maintain a positive attitude, work efficiently, and follow company policies to ensure customer satisfaction and support business operations.

What are some common challenges faced by entry-level customer service representatives and how can they be managed?

Entry-level Customer Service Representatives (CSRs) often encounter challenges such as handling high call volumes, managing difficult customer interactions, and learning company systems quickly. To manage these challenges, it's important to stay organized, actively listen to customers, and seek guidance from more experienced team members. Many companies provide structured training and continuous support, so taking advantage of these resources can help new CSRs build confidence and develop effective problem-solving skills.

What are the key skills and qualifications needed to thrive as an entry level customer service representative, and why are they important?

To thrive as an Entry Level Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and basic office applications is common. Patience, active listening, and a positive attitude are important soft skills that help build rapport with customers. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and maintaining customer satisfaction.

What is the difference between Entry Level Csr vs Customer Service Representative?

AspectEntry Level CsrCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail, online supportCall centers, retail stores, corporate offices
Employer & Industry UsageCommon in retail, telecom, hospitalityWidespread across various industries including retail, finance, healthcare
Search & Comparison IntentEntry level roles, beginner customer support jobsExperienced roles, career progression in customer service

Both roles focus on customer interaction, but Entry Level Csr typically refers to initial support positions requiring minimal experience, while Customer Service Representative can include more experienced roles with additional responsibilities. Understanding these differences helps job seekers target the right positions based on their experience level.

How to get into entry level customer service with no experience?

Entry level customer service positions often require minimal experience and focus on strong communication, problem-solving, and a positive attitude. Candidates can improve their chances by highlighting transferable skills, gaining familiarity with customer service tools like CRM software, and demonstrating a willingness to learn during interviews.

What are the most commonly searched types of Csr jobs in Dallas, TX?

The most popular types of Csr jobs in Dallas, TX are:

What cities near Dallas, TX are hiring for Entry Level Csr jobs?

Cities near Dallas, TX with the most Entry Level Csr job openings:

Infographic showing various Entry Level Csr job openings in Dallas, TX as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $38,670 per year, or $18.6 per hour.

Entry Level Customer Service Representative

Titan Air Solutions

Fort Worth, TX โ€ข On-site

$16 - $20/hr (+ commission)

Full-time

Re-posted yesterday


Job description

NOW is the perfect time to make a rewarding career change!

Not sure you're where you want to be long term?

Beginning of a new year is often times the best time to make a clean break and join a more rewarding career employer!

Why Work With Us:

Earn MORE $$!

No Experience Needed!!

Freedom To Do The Work You Love W/O Micro-Management!

The Respect, Recognition & Rewards You Deserve!

Tight Knit & Supportive Work Culture - Work W/People You Like!

Career Growth and Advancement

Note: We only have 1 position available to join our team, so Apply Now!

Benefits Include:

Full-Time, Year Round Work Schedule

  • 8 to 5 Monday - Friday Work Week W/ Minimal Weekends
  • Flexibility To Plan Around Family Commitments
  • We Work Hard To Ensure You Get Paid Exceptionally Well and Help You Achieve A Better Work / Life Balance!

Primary Responsibilities:

  • Greets customers warmly over the phone.
  • Maintains polite and professional communication via phone, e-mail, and mail. Ascertains problem or reason for calling. Acts as the company gatekeeper, ensuring that calls are directed to the appropriate person or department.
  • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Resolves customer complaints via phone, email, mail or social media.
  • Recommends potential products or services to management by collecting customer information and analyzing customer needs.
  • Opens and maintains customer accounts by recording account information. Cancels or upgrades accounts, as necessary.
  • Assists with placement of orders, refunds, or exchanges. Takes payment information and other pertinent information such as addresses and phone numbers for scheduling and return contact.
  • Informs customer of special deals and promotions. Sells products and services. Makes follow-up calls to gauge customer satisfaction, as needed.
  • Keeps records of customer interactions, processes customer accounts and files documents.
  • Understands the skills, strengths and weaknesses of the field technicians so as to dispatch field technicians in relation to the job opportunity and ability of the technician.
  • Provides all necessary information to field technicians.
  • Debriefs each call before dispatching the technician.
  • Organizes On-Call schedule for technicians.
  • Inputs leads into the computer system and relays information to system specialist as needed.
  • Performs other duties as assigned.

Requirements:

• No experience needed!

• Advance communication and customer service skills

• Clean background, ability to pass a drug test

• GED or High School Diploma

• Some experience in a general office environment

• Ability to sit for long prolonged periods of time

• Bi-lingual a plus but not required

• Answer phone call on weekends as needed