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Entry Level Csr Jobs in Baton Rouge, LA (NOW HIRING)

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Customer Service Representative

Walker, LA · On-site

$14.75 - $20/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

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Customer Service Representative

Port Allen, LA · On-site

$15.25 - $21/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

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Customer Service Representative

Zachary, LA · On-site

$12.75 - $17.25/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

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Customer Service Representative

Denham Springs, LA · On-site

$14.75 - $20/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

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Customer Service Representative

Baton Rouge, LA

$15.25 - $21/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

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Customer Service Representative

Baton Rouge, LA · On-site

$15.25 - $21/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

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All JobsCsr JobsEntry Level Csr JobsEntry Level Csr Jobs in Baton Rouge, LA

Entry Level Csr information

See Baton Rouge, LA salary details

$9

$18

$25

How much do entry level csr jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for entry level csr in Baton Rouge, LA is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $20.10 per hour, depending on experience, location, and employer.

What does an entry level CSR do?

An entry level Customer Service Representative (CSR) is responsible for assisting customers with their inquiries, resolving complaints, and providing information about products or services. They typically handle incoming calls, emails, or chats from customers, document interactions, and escalate issues as needed. Entry level CSRs are expected to maintain a positive attitude, work efficiently, and follow company policies to ensure customer satisfaction and support business operations.

What are the key skills and qualifications needed to thrive as an entry level customer service representative, and why are they important?

To thrive as an Entry Level Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and basic office applications is common. Patience, active listening, and a positive attitude are important soft skills that help build rapport with customers. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and maintaining customer satisfaction.

What are some common challenges faced by entry-level customer service representatives and how can they be managed?

Entry-level Customer Service Representatives (CSRs) often encounter challenges such as handling high call volumes, managing difficult customer interactions, and learning company systems quickly. To manage these challenges, it's important to stay organized, actively listen to customers, and seek guidance from more experienced team members. Many companies provide structured training and continuous support, so taking advantage of these resources can help new CSRs build confidence and develop effective problem-solving skills.

What is the difference between Entry Level Csr vs Customer Service Representative?

AspectEntry Level CsrCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail, online supportCall centers, retail stores, corporate offices
Employer & Industry UsageCommon in retail, telecom, hospitalityWidespread across various industries including retail, finance, healthcare
Search & Comparison IntentEntry level roles, beginner customer support jobsExperienced roles, career progression in customer service

Both roles focus on customer interaction, but Entry Level Csr typically refers to initial support positions requiring minimal experience, while Customer Service Representative can include more experienced roles with additional responsibilities. Understanding these differences helps job seekers target the right positions based on their experience level.

What are the most commonly searched types of Csr jobs in Baton Rouge, LA? The most popular types of Csr jobs in Baton Rouge, LA are:
What are popular job titles related to Entry Level Csr jobs in Baton Rouge, LA? For Entry Level Csr jobs in Baton Rouge, LA, the most frequently searched job titles are:
What job categories do people searching Entry Level Csr jobs in Baton Rouge, LA look for? The top searched job categories for Entry Level Csr jobs in Baton Rouge, LA are:
What cities near Baton Rouge, LA are hiring for Entry Level Csr jobs? Cities near Baton Rouge, LA with the most Entry Level Csr job openings:
Entry Level Csr jobs near you
Infographic showing various Entry Level Csr job openings in Baton Rouge, LA as of July 2026, with employment types broken down into 1% Locum Tenens, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,543 per year, or $18 per hour.

Customer Service Representative

HASC Personnel Services Inc

Gonzales, LA • On-site

$13.75 - $18.75/hr

Full-time

Re-posted 11 days ago

Job description

Description:

JOB TITLE:

Customer Service Representative

DEPARTMENT:

Training

Revision Date: 01/08/2025

Position Overview

The 30+ year company supports the petrochemical and manufacturing industry domestically and internationally and is positioned along the Gulf Coast providing training, occupational medicine, and innovative solutions to industry. CSRs represent our organization and are the face of our company. Customer service representatives respond to customer inquiries via telephone and face-to-face meetings. The CSRs meet the needs of customers by providing quality service. The list below is not comprehensive of all potential job duties. Other duties may be assigned as needed.

Essential Job Responsibilities

Customer Transactions

  • Ensure a smooth check-in process for students
  • Answer phone calls and help customers with questions or concerns
  • Assist with company inquiries and scheduling issues
  • Maintain confidentiality regarding students’ information.
  • Maintain a positive and professional attitude with customers

Teamwork

  • Work with other CSRs to answer phone calls in a timely manner
  • Set up and break down instructor-led courses

Lab Monitoring

  • Observe student behaviors in the training rooms and computer labs
  • Ensure the integrity of the testing processes is not compromised
  • Assist students with questions and concerns
  • Walk and stand for extended periods of time while monitoring students
  • Encourage positive client learning and ensure customer service standards are upheld

Live Online Proctor

  • Checks in trainees and verifies identification prior to testing
  • Monitors trainees throughout training event
  • Communicates lab rules and policies to trainees as needed while proctoring to ensure adherence to HASC rules and policies
  • Explains the course and/or exam processes
  • Assists trainees with technical assistance related to course navigation, login process, or equipment setup
  • Understands testing procedures for each exam and adheres to company quality and security measures
  • Reports suspected irregularities or trainee behavior to management immediately
  • Responsible for maintaining professional and respectful demeanor
  • Assists with covering for lunches and breaks
  • Reports all course problems or discrepancies in a timely and efficient manner to the Supervisor of Live Online Proctoring
  • Performs other duties as assigned

Opening and Closing Lab

  • Ensure labs are functional and operating in the mornings
  • Print class rosters each morning and prepare for students
  • Sanitize testing areas at end of each day
  • Arm and disarm facility as assigned

Additional Daily Lab Duties

  • Ensure testing areas are sanitized between customers
  • Communicate and coordinate with front counter Customer Service Representatives
  • Score tests for select courses
  • Troubleshoot computers when customers experience difficulties

Competencies

  • Communication Proficiencies
  • Troubleshooting and multitasking
  • Technical Capacity
  • Customer/Client Focus
  • Problem Solving/Analysis
  • Teamwork Orientation
Preferred Skills & Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

High school diploma or GED diploma, or six months to a year related customer service/cash handling experience, or equivalent combination of education and experience.

Language Skills

Ability to understand, read, write, and speak English. Individuals with the ability to speak Spanish are beneficial.

Reasoning Ability/ Decision Making

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret and carry out a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills

To perform this job successfully, an individual should have knowledge and proficiency in Microsoft Word, Excel, and PowerPoint. Individuals should also have knowledge of Microsoft Outlook, internet software, and other applications. (i.e. OMNI, S2V)

Physical Demands

While performing the duties of this job, the employee is regularly required to read, talk or hear. The employee frequently is required to stand, walk, sit, use hands to handle training equipment and tools, reach with hands and arms, climb or balance, stoop, kneel, crouch, and crawl. The employee occasionally lifts and/or moves up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment

This job is typically in an office environment and may also require travel as needed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Reporting Responsibilities

The Customer Service Representative reports directly to the Operations Manager or site Supervisor. This position does not have direct reports.

Requirements: