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Entry Level Crm Manager Jobs in Indiana (NOW HIRING)

CBIZ, Inc.

CRM Senior Specialist

Indianapolis, IN · On-site

#LI-AE1 #LI-Hybrid Responsibilities As a member of the Central Region CRM Team, you will play a crucial role in processing, updating, and maintaining accurate client data within our various systems.

CBIZ

CRM Senior Specialist

Indianapolis, IN · Hybrid

$47.50 - $65.50/hr

Familiarity with CRM systems such as Oracle, Salesforce, CCH, or Epic * Strong organizational and multitasking abilities in order to manage large volumes of information * A positive attitude and ...

Myers and Stauffer

CRM Senior Specialist

Indianapolis, IN · Hybrid

$47.50 - $65.50/hr

Familiarity with CRM systems such as Oracle, Salesforce, CCH, or Epic * Strong organizational and multitasking abilities in order to manage large volumes of information * A positive attitude and ...

Robert Half

ERP/CRM Consultant

Fishers, IN · On-site

We are looking for an ERP/CRM Consultant to support business applications and deliver practical solutions that improve how teams work across the organization. This Long-term Contract position is ...

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Entry Level Crm Manager information

How much does a CRM manager get paid?

Entry-level CRM managers typically earn between $50,000 and $70,000 annually, depending on location, industry, and experience. Salaries can increase with additional skills in marketing automation tools and certifications in customer relationship management systems.

What jobs pay 4000 a week without a degree?

Entry-level CRM managers typically do not earn $4,000 a week without significant experience or specialized skills. High-paying roles that can reach this level often require advanced certifications, extensive experience, or working in sales, real estate, or entrepreneurship. Most jobs paying this amount without a degree are in sales, consulting, or business ownership, rather than entry-level management positions.

How to start a career in CRM?

To start a career as an Entry Level CRM Manager, gain knowledge of customer relationship management software like Salesforce or HubSpot, develop strong communication and data analysis skills, and consider obtaining relevant certifications such as Salesforce Certified Administrator. Entry-level roles often require a bachelor's degree in business, marketing, or related fields, and internships can provide practical experience in managing customer data and campaigns.

What is the difference between Entry Level Crm Manager vs Customer Service Representative?

AspectEntry Level Crm ManagerCustomer Service Representative
Required CredentialsBasic understanding of CRM software, some marketing or sales knowledgeHigh school diploma or equivalent, customer service skills
Work EnvironmentOffice setting, marketing or sales teamsCall centers, retail, or service desks
Employer & Industry UsageUsed in marketing, sales, and customer relationship managementUsed across retail, telecom, hospitality, and service industries

The Entry Level Crm Manager focuses on managing customer relationships through CRM systems, supporting marketing strategies, and analyzing customer data. In contrast, Customer Service Representatives primarily handle direct customer interactions, resolve issues, and provide support. While both roles involve customer engagement, the CRM Manager role requires some familiarity with CRM tools and marketing concepts, making it more strategic, whereas the Customer Service role is more operational and support-oriented.

How to become a CRM manager?

To become a CRM manager, candidates typically need a bachelor's degree in marketing, business, or a related field, along with experience in customer relationship management and marketing software such as Salesforce or HubSpot. Developing skills in data analysis, communication, and project management is also important, and obtaining certifications like Salesforce Certified Marketing Cloud Consultant can enhance prospects.
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Entry Level Crm Manager jobs near you

Dynamics 365 CRM Specialist

EVERENCE SERVICES,

Goshen, IN • On-site

Other

Posted 29 days ago

Job description

POSITION SUMMARY
Serves as the primary administrator and continuous improvement lead for Everence's Microsoft Dynamics 365 CRM platform. Bridges technology and business by supporting advisors, sales teams, and internal users while also designing system enhancements, automations, and process improvements that make CRM easier to use and more effective.
Owns day-to-day administration of the platform, supports users at varying skill levels, and partners with business and IT stakeholders to improve adoption, data quality, and workflow efficiency. Contributes to future CRM initiatives and enhancements as Everence continues to evolve its use of Dynamics 365 and related Microsoft technologies.
RESPONSIBILITIES AND DUTIES
  1. CRM Administration and Support
    1. Serve as the primary administrator and IT steward for Microsoft Dynamics 365 Customer Engagement (CE), including D365 Sales and D365 Customer Service.
    2. Configure, administer, and enhance the CRM system, including views, forms, tables, workflows, automations, security roles, business rules, and business process flows.
    3. Monitor system performance, data quality, and user issues, troubleshoot and resolve problems in a timely manner, and escalate when appropriate.
    4. Maintain CRM configurations and ensure that changes comply with established IT standards and best practices.
  2. Automation and System Usability
    1. Design and maintain workflow automations using native Dynamics 365 capabilities and Power Automate to reduce manual effort and improve consistency.
    2. Identify opportunities to simplify user experiences and streamline processes through thoughtful configuration and automation.
    3. Support ongoing efforts to make CRM intuitive, efficient, and aligned with how advisors and staff work.
  3. User Training and Adoption
    1. Provide day-to-day support and guidance to new and existing users at varying skill levels.
    2. Develop and maintain CRM training materials and user documentation.
    3. Proactively collaborate with advisors and support staff to improve adoption and effective use of CRM tools.
    4. Support onboarding of new users and new functionality.
  4. System Optimization and Process Improvement
    1. Collaborate with business stakeholders to understand needs, identify pain points, and recommend CRM improvements.
    2. Build and maintain dashboards, views, and reports that support sales activity, client engagement, and leadership insights.
    3. Participate in CRM-related projects, including enhancements, feature rollouts, integrations, and process redesign initiatives.
    4. Provide input to CRM roadmap planning and continuous improvement efforts.
  5. Cross-System and Technical Support
    1. Collaborate with IT team members to support integrations between Dynamics 365 and other enterprise systems.
    2. Assist in monitoring data flows and resolving integration issues in collaboration with technical teams.
  6. Collaboration and Continuous Improvement
    1. Maintain company standards for professionalism, client care, and data stewardship.
    2. Contribute to IT team initiatives that enhance system reliability, security, and user experience.
    3. Pursue ongoing learning and certifications in Dynamics 365, the Power Platform, and the broader Microsoft ecosystem.
QUALIFICATIONS
Education:
  1. Bachelor's degree in information systems, business, or a related field
  2. Related Microsoft or CRM certifications are a plus
Experience:
  1. Preferred 2+ years of experience administering Microsoft Dynamics 365 Customer Engagement or a comparable CRM platform. Candidates with strong aptitude, relevant experience, or a demonstrated ability to learn quickly will be considered
  2. Preferred experience with low-code or integration tools, including Power Automate, Power Apps, Azure Logic Apps, Tibco Scribe Cloud, or similar platforms
  3. Basic familiarity with JavaScript for CRM customization, or a willingness to learn
  4. Preferred experience in financial services or a regulated environment
Skills and Abilities:
  1. Strong customer service mindset, patience, professionalism, and a desire to help users succeed
  2. Excellent communication, documentation, and interpersonal skills
  3. Ability to explain technical concepts to non-technical users clearly and effectively
  4. Analytical and problem-solving skills with attention to detail
  5. Highly organized and able to manage multiple priorities efficiently
  6. Ability to collaborate with both technical teams and non-technical staff
  7. Commitment to continuous learning and improvement
  8. Willingness to travel occasionally for training or business support

SUPERVISORY RESPONSIBILITIES: None
SCHEDULE: Full-time
WORK MODEL: In-Person, US-Based Remote Option

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