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Entry Level Credit Card Customer Service Jobs in Florida

JPMorganChase

Credit Card Account Specialist I

Heathrow, FL

$16.50 - $22.75/hr

Utilizes customer service expertise to interpret needs and deliver continuous insights * Navigates ... S. in credit card sales and deposit growth and have the most-used digital solutions - all while ...

Space Coast Credit Union

Card Specialist I

Melbourne, FL · On-site

$250/hr

Processes all general servicing debit and credit card requests submitted via various department workflows. * Verifies, reviews, and takes appropriate action(s) on automated member debit and credit ...

Scout Exchange

Credit Assistance Specialist

Tampa, FL · On-site

Credit Assistance Specialist Tampa, FL. 2nd Shift Onsite Tampa, FL, US Permanent Customer Service ... card accounts * Negotiates repayment of outstanding debt that benefits both the client and lender ...

Eastern Metal Supply

Credit Clerk

Lake Worth Beach, FL · On-site

$14.75 - $19/hr

... customers to help maintain smooth order flow and customer service. Essential Duties ... Process credit card payments through the Credit Release screen * Release orders promptly once ...

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All JobsCredit Card Customer Service JobsEntry Level Credit Card Customer Service JobsEntry Level Credit Card Customer Service Jobs in Florida

Entry Level Credit Card Customer Service information

What is the difference between Entry Level Credit Card Customer Service vs Entry Level Bank Teller?

AspectEntry Level Credit Card Customer ServiceEntry Level Bank Teller
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma or equivalent; basic math and communication skills
Work EnvironmentCall centers, remote or in-office customer supportBank branches, in-person customer interactions
Employer & Industry UsageFinancial institutions, credit card companiesCommercial banks, retail banking branches
Common Search & Comparison IntentCustomer service roles in credit card industryEntry-level banking roles involving cash handling and customer interaction

While both roles involve customer interaction within financial services, Entry Level Credit Card Customer Service focuses on assisting credit card customers via phone or online, whereas Entry Level Bank Tellers handle in-person banking transactions. Both require strong communication skills and basic financial knowledge, but the work environment and daily tasks differ significantly.

What are the most commonly searched types of Credit Card Customer Service jobs in Florida?

The most popular types of Credit Card Customer Service jobs in Florida are:

What are popular job titles related to Entry Level Credit Card Customer Service jobs in Florida?

For Entry Level Credit Card Customer Service jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Entry Level Credit Card Customer Service jobs in Florida look for?

The top searched job categories for Entry Level Credit Card Customer Service jobs in Florida are:

What cities in Florida are hiring for Entry Level Credit Card Customer Service jobs?

Cities in Florida with the most Entry Level Credit Card Customer Service job openings:

Entry Level Credit Card Customer Service jobs near you
Infographic showing various Entry Level Credit Card Customer Service job openings in Florida as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Credit Card Account Specialist I

JPMorgan Chase & Co

Heathrow, FL

Full-time

Medical, Retirement

Posted 19 days ago

Key responsibilities

  • Handles inbound calls to provide support for financial products and deliver customer service.

  • Builds strong customer relationships by interpreting needs and offering solutions.

  • Navigates multiple computer systems efficiently while following established procedures.

JPMorgan Chase & Co. rating

7.9

Company rating: 7.9 out of 10

Based on 500 frontline employees who took The Breakroom Quiz

77th of 175 rated banks

Job description

At JPMorganChase, you'll be at the forefront of delivering exceptional customer service, where each day presents the same opportunities to make a meaningful difference. You'll engage in creative and exciting work, consistently offering innovative solutions and options to assist our valued customers. While the duties may be routine, your role remains dynamic and impactful, enabling you to build strong relationships and contribute to our business success.

As a Specialist I in Account Service at JPMorganChase, you will be the first point of contact for our clients, providing exceptional customer service for various financial products. Your role involves handling inbound calls, building strong customer relationships, and offering innovative solutions to meet client needs. You'll thrive in a fast-paced call center environment, leveraging your communication, multitasking, and results-oriented skills. You will be working within a well-defined framework, performing routine tasks and following established procedures, with any non-standard issues referred to your supervisor.

Job responsibilities

  • Manages a high volume of inbound calls (potentially over 100 daily), delivering comprehensive support for financial products
  • Utilizes customer service expertise to interpret needs and deliver continuous insights
  • Navigates multiple computer systems with efficiency, demonstrating adaptability and resilience
  • Excels both independently and collaboratively, driving team success and achieving goals
  • Follows all regulatory and departmental practices and procedures diligently
  • Takes ownership of each customer interaction while treating them with respect and responding with empathy

 
Required qualifications, capabilities, and skills
 
  • Communication, information gathering, and decision-making skills
  • Customer interaction and support skills with at least 1 year of experience in phone or face-to-face settings, while being able to multitask with computer systems and work accurately
  • Ability to manage complex customer interactions using empathy, composure, and sound judgment
  • Ability to adjust to new situations and effectively navigate different cultural contexts and workplace environments
  • Adaptability and efficiency in fast-paced, dynamic, and results-driven environments
  • Ability to solve problems and effectively present and explain solutions
  • Ability to learn products and systems quickly, embrace challenges as opportunities, and actively seek feedback to improve performance and achieve goals
  • Proficient computer literacy skills, with experience in using technology to solve problems and communicate in a professional setting
  • High school diploma or GED required

 
Preferred qualifications, capabilities, and skills
 
  • Developing ability to use data to understand issues and opportunities
  • Developing skills in using AI technology for automation and prompt writing

  • Preferred experience supporting more than one CCB Operations Function/Line of Business.


 
Work Schedule

 
Candidates must be willing and able to work schedules during our operating hours, which may include evenings and weekends. This position requires that you attend trainings as scheduled. Training hours may not coincide with your regularly scheduled hours.

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.

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