Entry Level Conflict Resolution Jobs in Washington

We are excited in your interest to join DC Health (The District of Columbia Department of Health), a nationally accredited public health department ( https://phaboard.org/ ) Where our Vision is for Washington, D.C. to be the healthiest city in America. We believe that all people - no matter their race, ethnicity, gender identity, sexual orientation, education level, age, language, religion, ability, or geographic location - should have the opportunity to live healthy lives.
DC Health is focused on providing the essential public health services (10 Essential Public Health Services) necessary to protect and promote the health of all people in all communities and remove systemic and structural barriers that have resulted in health inequities through the Core Competencies for Public Health Professionals (PH Core Competencies.)
Bring your professional career to Washington, D.C., the most dynamic and diverse city in the country. Join us as you are appreciated, developed, and rewarded and play a vital role in DC Health achieving our Strategic Priorities and Values:
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Job Summary
This position is located in the District of Columbia Government (District), DC Health (DOH), Office of the Director, Human Resources Division (HR). The Human Resources Specialist is the initial HR point of contact for the agency and is responsible for: providing the full range of technical, assistance, guidance, and advisory services to managerial, supervisory, and nonsupervisory staff in the management of human resource activities for the agency; and resolving human resource and administrative issues/problems which he/she must provide the stimulus of resourceful leadership. The incumbent handles and resolves human resource issues/problems arising from filling entry-level jobs to highly specialized one-of-a-kind jobs, and merit promotion actions involving high-level or managerial jobs that require specialized requirements. The work involves the development and submission of HR (personnel action) requests related to position classification, recruitment, staffing, employee and labor relations, training, record management, incentive awards, proposals for adverse action, grievances, and appeals, performance evaluations, tours of duty, leave and pay administration, and other human resource matters.
Major Duties and Responsibilities
Participates in the development of DOH policies and procedures on employee relations to effectively address matters ensuring compliance is in accordance with law, rule, regulation, and policies (e.g., ADA, PFL, FMLA, performance, discipline, and conflict resolution). Serves as the employee relations specialist providing advice and assistance to managers and employees. Analyzes and solves particularly complex and sensitive problems and issues dealing with employee relations (e.g., reasonable accommodation requests, FMLA, PFL, ADA etc.). Investigates, discusses, and analyzes employee relations issues, complaints and problems and devise solutions as resolutions, including drafting findings and conclusion, investigative reports and researching precedents.
Assists managers and supervisors in informally resolving disputes with union officials concerning the interpretation and/or application of the agreement. Provides advice and assistance to management on preparing disciplinary and adverse actions. Reviews draft adverse actions to ensure compliance with existing laws, rules, or regulations. Prepares necessary correspondence and documentation for appeal processes. Tracks investigative timelines and case progress to ensure timely resolution and consistent documentation across cases. Advises management and employees on rights and obligations and methods of dealing with problem situations in relation to established regulations, policies, poor communications, attendance, leave usage, interpersonal relationships, grievances, performance deficiencies, appeal issues, and negotiated agreements and collective bargaining agreements.
Qualifications and Education
Specialized Experience: Experience that equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled. To be creditable, applicants must have one (1) year of specialized experience equivalent to at least the next lower grade level in the line of progression.
Licenses and Certifications
None.
Working Conditions / Environment
The work area is adequately lit, heated, and ventilated. The work environment involves everyday risks or discomforts that require normal safety precautions.
Other Significant Facts
Employment Sponsorship: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa currently.
Agency Wide Consideration: Qualified individuals that submit applications for this vacancy may be considered for other current open vacancies for which they qualify within DC Health.
Tour of Duty: Monday - Friday 8:15am - 4:45pm
Area of Consideration: Open to the Public
Promotion Potential: No Known Promotion Potential
Duration of Appointment: Career Service - Regular
Pay Plan, Series and Grade: CS-0201-13
Collective Bargaining Unit (Union): This position is not in a collective bargaining unit.
Position Designation: This position has been designated as Security Sensitive. Pursuant to section 410 of Chapter 4 of the D.C. Personnel Regulations; in addition to the general suitability screening, individuals applying for or occupying security sensitive positions are subject to the following checks and tests:

1. Criminal background check.
2. Traffic record check (as applicable).
3. Consumer credit check (as applicable).
4. Reasonable suspicion drug and alcohol test; and
5. Post-accident or incident drug and alcohol test.

EEO Statement: The District of Columbia Government does not discriminate or retaliate in employment on the basis of race, color, religion, sex, pregnancy, gender identity and expression, national origin, family responsibilities, political affiliation, sexual orientation, marital status, homeless status, disability, genetic information, age, membership in an employee organization, participation in a legally protected activity, parental status, matriculation, personal appearance, credit information, status as a victim or family member of a victim of domestic violence, sexual offense, or stalking, military service, or other non-merit factor.