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Entry Level Conflict Resolution Jobs in Georgia (NOW HIRING)

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Bilingual Onsite Representative (Day Shift)

Norcross, GA · On-site

$17 - $20/hr

Strong customer service and conflict resolution abilities * Effective time management and ... Ability to work collaboratively within a team Preferred Qualifications * Entry-level experience in ...

MCI

Entry-Level Call Center Agent (Full-Time)

Savannah, GA

$14 - $18.50/hr

Entry-Level Call Center Agent (Full-Time) We are looking for call center agents to support inbound ... An aptitude for conflict resolution, problem-solving, and negotiation * Must be customer service ...

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Entry Level Conflict Resolution information

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$10

$14

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How much do entry level conflict resolution jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for entry level conflict resolution in Georgia is $14.75, according to ZipRecruiter salary data. Most workers in this role earn between $13.17 and $16.06 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Entry Level Conflict Resolution position, and why are they important?

To thrive as an Entry Level Conflict Resolution professional, you need a foundational understanding of mediation techniques, strong interpersonal skills, and often a bachelor's degree in communication, psychology, or a related field. Familiarity with conflict management software, documentation systems, or basic mediation certifications can be advantageous. Exceptional listening, empathy, patience, and tact set standout candidates apart in sensitive discussions. These capabilities are essential to effectively deescalate conflicts, facilitate positive outcomes, and build trust within diverse workplace settings.

What are some common challenges an Entry Level Conflict Resolution specialist might face on the job?

Entry Level Conflict Resolution specialists often encounter challenges such as navigating emotionally charged situations, addressing misunderstandings, and facilitating dialogue between parties with differing perspectives. You may need to remain neutral while encouraging open communication and maintaining confidentiality in potentially stressful environments. Additionally, as you gain experience, you'll be expected to handle an increasing variety of disputes, from interpersonal team disagreements to broader organizational issues. Overcoming these challenges helps build your confidence, resilience, and effectiveness in mediation, laying a strong foundation for career growth in human resources, mediation, or leadership roles.

What is an Entry Level Conflict Resolution job?

An Entry Level Conflict Resolution job involves assisting in managing and resolving disputes in workplaces, communities, or organizations. Responsibilities may include mediating conflicts, facilitating communication between parties, and implementing resolution strategies under supervision. These roles often exist in HR, customer service, legal, or nonprofit settings. Strong interpersonal skills, problem-solving abilities, and knowledge of conflict resolution techniques are essential. Many positions provide on-the-job training to develop negotiation and mediation skills.

What are popular job titles related to Entry Level Conflict Resolution jobs in Georgia? For Entry Level Conflict Resolution jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Entry Level Conflict Resolution jobs in Georgia look for? The top searched job categories for Entry Level Conflict Resolution jobs in Georgia are:
What cities in Georgia are hiring for Entry Level Conflict Resolution jobs? Cities in Georgia with the most Entry Level Conflict Resolution job openings:
Entry Level Conflict Resolution jobs near you
Infographic showing various Entry Level Conflict Resolution job openings in Georgia as of June 2026, with employment types broken down into 2% As Needed, 45% Full Time, 51% Part Time, and 2% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $30,674 per year, or $14.7 per hour.
Entry-Level Contact Center Job Openings (Immediately Hiring)

Entry-Level Contact Center Job Openings (Immediately Hiring)

MCI

Savannah, GA

$15 - $20.25/hr

Other

Posted 18 days ago

Job description

Entry-Level Contact Center Representative

We are looking for entry-level call center representatives to support inbound and outbound customer service and sales projects for a wide variety of clients. You will be responsible for answering inbound and outbound calls, handling customer questions and complaints and seizing opportunities to upsell products when they arise.

Candidates should have a social and positive demeanor, a strong work ethic, and have a track record of working well with customers. We offer many advancement opportunities, including Supervisor, Trainer, Talent Acquisition, and Operations Management.

Schedules vary by site and project; however, we can usually find something that works for everyone. This is an on-site, entry-level position. Prior contact center experience isn't required; candidates experienced in customer service industries such as servers, bartenders, and retail associates are encouraged to apply!

To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.

Position Responsibilities

In this role, you handle inbound and outbound calls, helping to support customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience.

In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day.

Essential Duties

  • Handle inbound and outbound contacts in a courteous, timely, and professional manner
  • Ensure first call resolution through problems solving and effective call handling
  • Research systems to find missing information as applicable; coordinate with other departments to resolve issues when needed
  • Accurately document and process customer claims in appropriate systems
  • Lead fact-finding discussions to determine the best options for the customer
  • Utilize knowledge base and training to accurately answer customer questions while following all required scripts, policies, and procedures
  • Comply with requirements surrounding confidential information and personal information
  • Escalate customer issues to the appropriate staff and managerial for resolution as needed
  • Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes
  • Adhere to all attendance and work schedule requirements
Candidate Qualifications

We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated.

Qualifications

  • Must be 18 years of age or older
  • High school diploma or equivalent
  • Excellent organizational, written, and oral communication skills
  • The ability to type swiftly and accurately (20+ words a minute)
  • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
  • Basic understanding of Windows operating system
  • Highly reliable with the ability to maintain regular attendance and punctuality
  • The ability to evaluate, troubleshoot, and follow-up on customer issues
  • An aptitude for conflict resolution, problem-solving, and negotiation
  • Must be customer service oriented (empathetic, responsive, patient, and conscientious)
  • Ability to multi-task, stay focused, and self-manage
  • Strong team orientation and customer focus
  • The ability to thrive in a fast-paced environment where change and ambiguity prevalent
  • Excellent interpersonal skills and the ability to build relationships with your team and customers

Preferred (Not Required)

  • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment
  • State or Federal work experience

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