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Entry Level Conflict Resolution Jobs in Florida (NOW HIRING)

MCI Careers

Bilingual Cable Sales Agent

Tampa, FL

$14.75 - $17.20/hr

This is an entry-level opportunity with paid training , ideal for individuals who are empathetic ... Skilled in conflict resolution, problem-solving, and customer empathy * Able to multi-task, stay ...

ValorVIP

Inbound Toll Collections Agent (Entry-Level)

Tampa, FL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This is an entry-level, on-site position ideal for individuals with strong communication skills and ... Skilled in conflict resolution, problem-solving, and negotiation * Customer-focused, empathetic ...

MCI Careers

Inbound Toll Collections Agent (Entry-Level)

Tampa, FL · On-site

$14 - $15.20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Skilled in conflict resolution, problem-solving, and negotiation * Customer-focused, empathetic ... This is an entry-level, on-site position ideal for individuals with strong communication skills and ...

ValorVIP

Inbound Toll Collections Agent (Entry-Level)

Tampa, FL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This is an entry-level, on-site position ideal for individuals with strong communication skills and ... Skilled in conflict resolution, problem-solving, and negotiation * Customer-focused, empathetic ...

ValorVIP

Inbound Toll Collections Agent (Entry-Level)

Tampa, FL · On-site

$14 - $15.20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This is an entry-level, on-site position ideal for individuals with strong communication skills and ... Skilled in conflict resolution, problem-solving, and negotiation * Customer-focused, empathetic ...

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Entry Level Conflict Resolution information

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How much do entry level conflict resolution jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for entry level conflict resolution in Florida is $13.05, according to ZipRecruiter salary data. Most workers in this role earn between $11.68 and $14.18 per hour, depending on experience, location, and employer.

What is an entry level conflict resolution?

An Entry Level Conflict Resolution job involves assisting in managing and resolving disputes in workplaces, communities, or organizations. Responsibilities may include mediating conflicts, facilitating communication between parties, and implementing resolution strategies under supervision. These roles often exist in HR, customer service, legal, or nonprofit settings. Strong interpersonal skills, problem-solving abilities, and knowledge of conflict resolution techniques are essential. Many positions provide on-the-job training to develop negotiation and mediation skills.

What are the key skills and qualifications needed to thrive in entry level conflict resolution?

To thrive as an Entry Level Conflict Resolution professional, you need a foundational understanding of mediation techniques, strong interpersonal skills, and often a bachelor's degree in communication, psychology, or a related field. Familiarity with conflict management software, documentation systems, or basic mediation certifications can be advantageous. Exceptional listening, empathy, patience, and tact set standout candidates apart in sensitive discussions. These capabilities are essential to effectively deescalate conflicts, facilitate positive outcomes, and build trust within diverse workplace settings.

What are some common challenges an entry level conflict resolution specialist might face on the job?

Entry Level Conflict Resolution specialists often encounter challenges such as navigating emotionally charged situations, addressing misunderstandings, and facilitating dialogue between parties with differing perspectives. You may need to remain neutral while encouraging open communication and maintaining confidentiality in potentially stressful environments. Additionally, as you gain experience, you'll be expected to handle an increasing variety of disputes, from interpersonal team disagreements to broader organizational issues. Overcoming these challenges helps build your confidence, resilience, and effectiveness in mediation, laying a strong foundation for career growth in human resources, mediation, or leadership roles.

What are the most commonly searched types of Conflict Resolution jobs in Florida?

The most popular types of Conflict Resolution jobs in Florida are:

What are popular job titles related to Entry Level Conflict Resolution jobs in Florida?

For Entry Level Conflict Resolution jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Entry Level Conflict Resolution jobs in Florida look for?

The top searched job categories for Entry Level Conflict Resolution jobs in Florida are:

What cities in Florida are hiring for Entry Level Conflict Resolution jobs?

Cities in Florida with the most Entry Level Conflict Resolution job openings:

Entry Level Conflict Resolution jobs near you
Infographic showing various Entry Level Conflict Resolution job openings in Florida as of August 2026, with employment types broken down into 88% Full Time, 9% Part Time, and 3% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $27,147 per year, or $13.1 per hour.

Inbound Toll Collections Agent (Entry-Level)

MCI Careers

Tampa, FL

$14 - $15.20/hr

Full-time

Re-posted 19 days ago

Job description

Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

We are seeking friendly and dependable Customer Service Representatives to support both inbound calls and walk-up customer inquiries at our Bay City, Michigan toll booth offices. In this role, you’ll assist customers with account setup, payment processing, and general questions or concerns, ensuring a smooth and positive experience.

This is an entry-level, on-site position ideal for individuals with strong communication skills and a passion for helping others. While prior experience in customer service, tech support, inside sales, or administrative support is a plus, it’s not required. We’re looking for team players who are eager to learn and grow on the job.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.


Responsibilities

Key Responsibilities:

  • Serve as the welcoming face of toll operations at the Bay City facility
  • Assist customers with setting up new accounts and addressing inquiries or concerns
  • Process payments using toll operations back-office systems
  • Handle in-person customer issues related to toll activities, complaints, and account management
  • Support incoming customer service calls and resolve issues professionally
  • Collaborate with team members to enhance the overall customer experience
  • Perform end-of-day shift balancing and deposit reporting
  • Maintain consistent attendance and adhere to scheduled shifts

Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

It's about building relationships and turning the knowledge; you gain in training into customer wins. Representatives make a difference to customers and the company, providing first in class customer service. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated.

Required

  • Must be 18 years of age or older
  • High school diploma or equivalent
  • Proficient in computer-based data entry
  • Fluent in English (spoken and written)
  • Strong organizational, verbal, and written communication skills
  • Availability to work shifts, including weekends
  • Experience handling cash using computerized systems
  • Ability to troubleshoot and follow up on customer issues
  • Skilled in conflict resolution, problem-solving, and negotiation
  • Customer-focused, empathetic, and patient
  • Able to multitask, stay focused, and manage time independently
  • Team-oriented with a strong commitment to service excellence
  • Excellent interpersonal skills and the ability to build rapport with customers and colleagues
MCI Careers logo

About MCI Careers

Sourced by ZipRecruiter

MCI Careers is a noted global leader in the Business Process Outsourcing (BPO) industry located in Ashburn, VA, US. Recognized for delivering robust customer engagement services, tech integrations, and consulting, they serve numerous world-class brands and governmental bodies. MCI Careers was established in 2009 by Anthony Marlowe following the purchase of his prior BPO company which boasted over 3,200 employees. The company has set a mission to provide opportunities for people who seek continuous improvement and personal growth through their professional journey.

Industry

Computer and electronic product manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Ashburn, VA, US

Social media

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