Entry Level Computer Technician Cruise Ship Jobs

Salary: $22.74 Hourly
Location : Juneau
Job Type: Part-Time Limited
Job Number: 202600924
Department: Docks & Harbors
Opening Date: 06/16/2026
Closing Date: Continuous
Position Number: 136004
Bargaining Unit: Unrepresented
Pay Range: 10
Hours Per Week: 37.5
Telework Availability: Not Available
Description
This recruitment is being used to collect applications for a Part-Time Limited Harbor Technician for the Docks and Harbors department. In accordance with 2 PR 010, part-time limited positions may be non-competitive and are not subject to public announcement.
The Docks & Harbors Department is hiring a Part-Time Limited Harbor Technician to join our team.
When you join the Docks & Harbors Department, you become part of a team that values personal and professional development. We are seeking individuals interested in seasonal employment during the summer months who enjoy working outdoors on the docks and around vessels. This position offers a great opportunity to gain hands-on experience in a dynamic waterfront environment while interacting with visitors from around the world.
WHO WE ARE LOOKING FOR
Successful candidate should have:

• Excellent customer service skills.
• The ability to research and interpret regulations.
• The ability to work with a wide variety of tenants and members of the public while supporting the enforcement of rules and regulations
• Ability to exercise tact, self-restraint, judgment, and strategy in dealing with a variety of people.
• Strong oral and written skills.
• The ability to exercise tact, self-restraint, sound judgment, and professionalism when dealing with a variety of people
• The ability to work and collaborate with multiple state and federal agencies.
• The ability to interpret and support applicable sections of 33 CFR Part 105 as they relate to the department's Facility Security Plans (FSP)

WORKING HOURS AND LOCATION
This position is based at the Port Field Office (PFO) near the Goldbelt Tram. Workdays and hours vary based on the cruise ship schedule. The position may work up to five days per week, with shifts of up to eight hours. A flexible schedule may be available depending on operational needs and employee availability. Hiring preference will be given to applicants who can commit to working for at least three months.
Typical Responsibilities
Harbor Technicians perform a variety of duties to assist Harbor Officers with the operation, maintenance, and management of the City and Borough of Juneau's docks, harbors, and associated facilities.
A primary responsibility of this position is providing excellent customer service to cruise ship passengers arriving and departing the Port of Juneau. This includes greeting visitors, answering questions, providing general information, and helping ensure a positive and welcoming experience.
In addition to customer service duties, Harbor Technicians assist with Port of Juneau security during cruise ship port calls. Security-related tasks may include checking identification, assisting with passenger screening, conducting patrols aboard the port security vessel, and supporting vendor and loading zone operations.
When not engaged in customer service or security duties, Harbor Technicians may assist with cleaning and performing basic maintenance or repair tasks at port and harbor facilities.
Minimum Qualifications
Education:
High school graduation or the equivalent
Experience:
None
Other:
Not less than 18 years of age at time of appointment;
AND
A valid Driver's License at time of appointment and for continued employment.
In accordance with 33 CFR Part 105: The selected candidate will be required to sign non-disclosure agreements for sensitive security information.
The selected candidate must be able to successfully obtain a Transportation Workers Identification credential (TWIC). An individual who lacks lawful presence and certain immigration status in the United States, has a connection to terrorist activity, has been determined to lack mental capacity or was convicted of certain crimes will be ineligible for a TWIC.
Desired Qualifications
Experience:
Prior experience in vessel operation exceeding 18ft in length including VHF radio communications experience is desired.
Background in Customer Service.
Supplemental Information
HIRING MANAGER CONTACT INFO
Hiring Manager: Ian Smith
Phone Number: 907-419-1650
Email: ian.smith@juneau.gov
OR
Hiring Manager: Scott Hinton
Phone Number: 907-500-4119
Email: scott.hinton@juneau.gov
This position is open until filled. We have one vacancy to fill. We are reviewing applicants and inviting qualified individuals to participate in our selection process as they apply. If you have applied after the vacant position is filled, you will be notified. We encourage all applicants who are interested in this position to apply in a timely fashion.
Please read the below information carefully to ensure your application submission meets all submittal requirements.
Education
If you are using education to meet the minimum qualifications, you must document your education in your application, and you may be required to provide transcripts.
Work Experience
If you are using work experience to meet the minimum qualifications, you must document your work experience in the application.
If your application does not support minimum qualifications, you may not advance to the interview and selection phase of the recruitment.
NOTE: Attaching a resume or curriculum vitae is not an alternative to filling out the application in its entirety. Noting "see resume or CV" or any similar response on any portion of your application may lead to a determination that your application is incomplete and removal from consideration for this job posting.
Application Assistance
For questions regarding application submission or system operation errors, please visit: If your question is not answered in the FAQ, you may contact the Department of Human Resources & Risk Management at (907) 586-5250 or human.resources@juneau.gov.
For applicant password assistance, please visit:
EEO Statement
The City & Borough of Juneau complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities who require accommodation, auxiliary aides or services, or alternative communication formats, please call (907) 586-5250 or TTY: Alaska Relay 711 or 1-800-770-8973, or correspond with the Department of Human Resources & Risk Management at employment@juneau.gov or 155 Heritage Way, Juneau, AK 99801. The City and Borough of Juneau is an equal opportunity employer.
Careers with the City & Borough of Juneau offer Many Benefits
The following information describes typical benefits available to employees of the City & Borough of Juneau. Actual benefits received may differ based on position type and will be prorated for other than full time work.
Incumbents of Part-time Limited, Eaglecrest Limited, Short-term Temporary, Emergency and Intern positions are not eligible for the benefits described below.
Insurance Benefits

• Health insurance, which includes employer contributions toward medical/vision/dental
  • No cost employee only plan available
• Employer paid Basic Life insurance--$10,000 for employee, spouse & dependents
  • Additional optional coverage available
  • Travel protection & financial services offered as part of the Life Insurance coverage
• Optional group-based insurance premiums for
  • Term life with Accidental Death and Dismemberment (employee, spouse or qualified same sex partner, and dependents)
  • Short-term Disability
  • Accident Insurance
  • Critical Illness Insurance
  • Hospital Indemnity Insurance
  • Pet Insurance
• Employee-funded flexible spending accounts for tax savings on eligible health care or dependent care expenses
  • Employees are eligible for an employer funded Dependent Care Account (DCA) up to $5000.00 following 1 year of actively working.

Retirement Benefits

• Membership in the Public Employees Retirement System (PERS)
• Employer contribution into a defined benefit or defined contribution program, depending on your date of hire
• Option to enroll in the City & Borough of Juneau's Deferred Compensation Program with MissionSquare
  • Employer match available for participating PERS Tier IV employees
• Note: The Defined Contribution Plan & Deferred Compensation Program offer a variety of investment options

For more information on health, retirement and optional benefits for eligible employees visit:
Paid Leave and Holidays

• Personal leave with an accrual rate increase based on time served
  • 21 days of PL within first year of employment
  • Personal leave includes Sick leave
• Thirteen paid holidays a year
• Six weeks Paid Parental Leave (to eligible employees)

Employee Wellness Program
The Employee Wellness Program assists employees in making choices that support their physical, mental, and emotional wellbeing. The program provides:

• An opportunity to earn a health insurance premium discount of $1300 per year
• An Employee Assistance Program
• Wellness Pass Discounts to local and CBJ recreation facilities
• Health related webinars
• Office Ergonomic Assessments

For more information on the Employee Wellness Program visit .
Additional Perks

• Public Service Loan Forgiveness eligible employer
• Parking passes or bus passes provided for employees working in the downtown offices
• Free passes to Parks & Recreation field house, ice arena, and swimming pools