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Entry Level Computer Support Specialist Jobs in Wilson, NC

Vision insurance Oversee Red Cap program, provide operational support to the Service Department ... Answer telephones, input data on computer and perform filing duties. Maintain accurate and on-time ...

Oversee Red Cap program, provide operational support to the Service Department. Roles will include ... Answer telephones, input data on computer and perform filing duties. Maintain accurate and on-time ...

Oversee Red Cap program, provide operational support to the Service Department. Roles will include ... Answer telephones, input data on computer and perform filing duties. Maintain accurate and on-time ...

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Entry Level Computer Support Specialist information

See Wilson, NC salary details

$13

$23

$36

How much do entry level computer support specialist jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for entry level computer support specialist in Wilson, NC is $23.29, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $26.06 per hour, depending on experience, location, and employer.

What does an entry level computer support specialist do?

An Entry Level Computer Support Specialist helps users troubleshoot and resolve problems with their computer hardware, software, and networks. They typically respond to requests for technical assistance, either in person, over the phone, or via email. Their duties often include installing and configuring new systems, diagnosing issues, and providing step-by-step solutions to users. This role is ideal for individuals who are detail-oriented, have strong communication skills, and enjoy problem-solving. Entry level specialists may work in a variety of industries, supporting both internal staff and external customers.

What are the key skills and qualifications needed to thrive as an entry level computer support specialist, and why are they important?

To thrive as an Entry Level Computer Support Specialist, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a relevant associate degree or IT certification such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and standard operating systems like Windows and macOS is typically required. Strong problem-solving abilities, effective communication, and patience with users are valuable soft skills in this role. These skills and qualities are vital for efficiently resolving technical issues and ensuring a positive user experience.

What are some common challenges faced by entry level computer support specialists in their first year?

Entry level computer support specialists often encounter challenges such as troubleshooting unfamiliar technical issues, managing a high volume of support requests, and clearly communicating complex information to non-technical users. Adapting to various hardware and software environments, as well as learning company-specific processes, can also be demanding. However, these challenges provide valuable learning experiences and help build strong problem-solving and customer service skills.

What is the difference between Entry Level Computer Support Specialist vs Help Desk Technician?

AspectEntry Level Computer Support SpecialistHelp Desk Technician
Required CertificationsCompTIA A+ often preferredCompTIA A+ typically required
Work EnvironmentIn-office or remote technical supportHelp desk or call center support
Employer & Industry UsageIT departments, tech companies, small businessesIT service providers, corporate support centers
Common Search & Comparison IntentUnderstanding entry-level IT support rolesEntry-level help desk support roles

The Entry Level Computer Support Specialist and Help Desk Technician roles both serve as foundational IT support positions. While they share similar certifications and work environments, the Specialist may handle broader technical issues, whereas the Technician often focuses on customer support and troubleshooting via help desk systems. Both roles are essential for organizations seeking to maintain efficient IT operations at an entry level.

What are popular job titles related to Entry Level Computer Support Specialist jobs in Wilson, NC?

For Entry Level Computer Support Specialist jobs in Wilson, NC, the most frequently searched job titles are:

What job categories do people searching Entry Level Computer Support Specialist jobs in Wilson, NC look for?

The top searched job categories for Entry Level Computer Support Specialist jobs in Wilson, NC are:

What cities near Wilson, NC are hiring for Entry Level Computer Support Specialist jobs?

Cities near Wilson, NC with the most Entry Level Computer Support Specialist job openings:

Certified Peer Support Specialist (CPSS)

The Enhancement Center

Clayton, NC • On-site

$18 - $22/hr

Full-time

Re-posted 23 days ago


Job description

Job Description


Role: The Certified Peer Support Specialist (CPSS) is primarily responsible for delivering services to members as outlined in the member's Patient Centered Plan (PCP). The CPSS, by definition, is a person in recovery who will utilize his or her personal recovery experience to cultivate hope and optimism for persons in recovery. This position reports to the Peer Support QP.

Examples of work responsibilities: The Certified Peer Support Specialist (CPSS) is primarily responsible for delivering services to members as outlined in the member's Patient Centered Plan (PCP). The CPSS, by definition, is a person in recovery who will utilize his or her personal recovery experience to cultivate hope and optimism for persons in recovery. This position reports to the Peer Support QP. 

  •  Provide interventions to members on case load including: 
  • Assisting members in developing a network of contacts for information, and developing collaborative, helping
  • Relationships with others 
  •  Assist the individual in developing natural supports 
  •  Identifying goals that are important to him or her 
  •  Developing his or her specific plans for achieving goals 
  •  Developing his or her crisis plan and how to use it

• Assisting the individual in the development of self-advocacy skills to improve and increase independence.

• Assisting the individual in taking a proactive role in his or her own behavioral and physical health care.

 • Assisting the individual in carrying out his or her own personal strategies for coping with having a mental illness or substance abuse issue and moving forward in his or her life.

 • Promote personal growth and development with mental health issues. 

Minimum Qualification: 

• Hold a valid NC Peer Support Specialist Certification

• Have at least one year of demonstrated recovery time 

• 1 year of experience working with individuals with mental health or substance abuse needs

• Be at least 18 years of age 

• Be able to read write, understand and follow directions

• Have basic computer skills for documentation purposes

• No substantial findings of abuse or neglect listed on the North Carolina Health Care Personnel Registry.

Knowledge, Skills, and Abilities Required

 Be well established in his or her own recovery 

 Knowledge and experience working with individuals identified with mental health and 

 substance abuse needs 

 Excellent interpersonal and communication skills

 Work well within a team and on an individual basis 

 Willingness to support members in community activities 

Ability to work with QP or LP to develop and follow an individual supervision plan

Work Hours:

Varies depending on caseload

Full and part time positions available 

Reports To: QP Supervisor or Licensed Professional Additional Work Information:

 Wages: $18.00-$22.00 varies depending on work experience