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Entry Level Computer Support Specialist Jobs in Miami, FL

Kelly Tractor - Florida

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Benefits Support Specialist

Miami, FL · On-site

$26 - $28/hr

Required Skills/Abilities Computer skills, proficient in Microsoft Office. Superb attention to ... support. The company is headquartered in a 240,000 square-foot complex in Miami, with branch ...

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Entry Level Computer Support Specialist information

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How much do entry level computer support specialist jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for entry level computer support specialist in Miami, FL is $25.44, according to ZipRecruiter salary data. Most workers in this role earn between $20.43 and $28.46 per hour, depending on experience, location, and employer.

What does an entry level computer support specialist do?

An Entry Level Computer Support Specialist helps users troubleshoot and resolve problems with their computer hardware, software, and networks. They typically respond to requests for technical assistance, either in person, over the phone, or via email. Their duties often include installing and configuring new systems, diagnosing issues, and providing step-by-step solutions to users. This role is ideal for individuals who are detail-oriented, have strong communication skills, and enjoy problem-solving. Entry level specialists may work in a variety of industries, supporting both internal staff and external customers.

What are the key skills and qualifications needed to thrive as an entry level computer support specialist, and why are they important?

To thrive as an Entry Level Computer Support Specialist, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a relevant associate degree or IT certification such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and standard operating systems like Windows and macOS is typically required. Strong problem-solving abilities, effective communication, and patience with users are valuable soft skills in this role. These skills and qualities are vital for efficiently resolving technical issues and ensuring a positive user experience.

What are some common challenges faced by entry level computer support specialists in their first year?

Entry level computer support specialists often encounter challenges such as troubleshooting unfamiliar technical issues, managing a high volume of support requests, and clearly communicating complex information to non-technical users. Adapting to various hardware and software environments, as well as learning company-specific processes, can also be demanding. However, these challenges provide valuable learning experiences and help build strong problem-solving and customer service skills.

What is the difference between Entry Level Computer Support Specialist vs Help Desk Technician?

AspectEntry Level Computer Support SpecialistHelp Desk Technician
Required CertificationsCompTIA A+ often preferredCompTIA A+ typically required
Work EnvironmentIn-office or remote technical supportHelp desk or call center support
Employer & Industry UsageIT departments, tech companies, small businessesIT service providers, corporate support centers
Common Search & Comparison IntentUnderstanding entry-level IT support rolesEntry-level help desk support roles

The Entry Level Computer Support Specialist and Help Desk Technician roles both serve as foundational IT support positions. While they share similar certifications and work environments, the Specialist may handle broader technical issues, whereas the Technician often focuses on customer support and troubleshooting via help desk systems. Both roles are essential for organizations seeking to maintain efficient IT operations at an entry level.

More about Entry Level Computer Support Specialist jobs

What are the most commonly searched types of Computer Support Specialist jobs in Miami, FL?

The most popular types of Computer Support Specialist jobs in Miami, FL are:

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For Entry Level Computer Support Specialist jobs in Miami, FL, the most frequently searched job titles are:

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Cities near Miami, FL with the most Entry Level Computer Support Specialist job openings:

Entry Level Computer Support Specialist jobs near you

Member Service Support Specialist

NationsBenefits, LLC

Plantation, FL • On-site

Full-time

Medical

Posted 28 days ago

NationsBenefits rating

6.6

Company rating: 6.6 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

317th of 500 rated business services

Job description

NationsBenefits is recognized as one of the fastest-growing companies in America and a Healthcare Fintech provider of supplemental benefits, flex cards, and member engagement solutions. We partner with managed care organizations to provide innovative healthcare solutions that drive growth, improve outcomes, reduce costs, and bring value to their members.

Through our comprehensive suite of innovative supplemental benefits, fintech payment platforms, and member engagement solutions, we help health plans deliver high-quality benefits to their members that address the social determinants of health and improve member health outcomes and satisfaction.

Our compliance-focused infrastructure, proprietary technology systems, and premier service delivery model allow our health plan partners to deliver high-quality, value-based care to millions of members.

We offer a fulfilling work environment that attracts top talent and encourages all associates to contribute to delivering premier service to internal and external customers alike. Our goal is to transform the healthcare industry for the better! We provide career advancement opportunities from within the organization across multiple locations in the US, South America, and India.

Role:

The member Services Support Specialist will be responsible for accurately entering and reviewing hearing aid orders, assisting with document management, and handling incoming/outbound phone calls. The ideal individual can work independently, learn quickly, and solve problems with maximum efficiency. Additional skills include a high level of proficiency with computers and software, excellent organizational and time management skills, and a detail-oriented work ethic.

Key Responsibilities:

Receive a high volume of hearing aid orders daily

Maintain call volume satisfaction

Analyze orders for accuracy and completeness

Complete data entry of all incoming orders efficiently

Retrieve, sort, manage, track and file documents

Process fully executed delivery receipts and purchase agreements

Recognize incomplete orders and follow protocol to gather complete information

Educate providers on NationsHearing processes

Actively maintain a productive workspace

Enjoy a fast-paced environment

Provide answers to a wide variety of questions proficiently

Acknowledge concerns and offer resolutions

Follow through on requests in a timely manner

Email or fax requested documents

Complete finance applications

Recognize when to seek assistance

Safeguard personal and health information

Requirements:

High School Diploma or equivalent. Minimum 1-year experience in order/data entry.

Preferred Skills

Work independently

Problem solving skills

Excellent organizational and time management skills

Computer proficiency

Decision making/Judgment

Communication, written and oral

Enjoy a fast-paced environment

Accurately entering and reviewing orders with a high level of efficiency

Employment Type: FULL_TIME

What NationsBenefits employees say

Pay

Benefits

Hours and flexibility

Workplace

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