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Entry Level Computer Support Specialist Jobs in Macon, GA

Diaconia

Administrative Specialist, Senior

Warner Robins, GA · On-site

$43K - $58K/yr

Administrative Specialist, Senior The candidate will interact with lateral organizations, or any external agencies required including base facility, personnel, security, computer support, foreign ...

Invision Technologies

IT Support Professional

Macon, GA · On-site

$35K - $60K/yr

Advanced knowledge of computer systems, including hardware, software, OS, and peripherals ... Experience as a tier 1-2 IT Support Specialist. * Working knowledge of O365, Azure, Sharepoint.

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Entry Level Computer Support Specialist information

See Macon, GA salary details

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How much do entry level computer support specialist jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for entry level computer support specialist in Macon, GA is $25.55, according to ZipRecruiter salary data. Most workers in this role earn between $20.53 and $28.61 per hour, depending on experience, location, and employer.

What does an entry level computer support specialist do?

An Entry Level Computer Support Specialist helps users troubleshoot and resolve problems with their computer hardware, software, and networks. They typically respond to requests for technical assistance, either in person, over the phone, or via email. Their duties often include installing and configuring new systems, diagnosing issues, and providing step-by-step solutions to users. This role is ideal for individuals who are detail-oriented, have strong communication skills, and enjoy problem-solving. Entry level specialists may work in a variety of industries, supporting both internal staff and external customers.

What are the key skills and qualifications needed to thrive as an entry level computer support specialist, and why are they important?

To thrive as an Entry Level Computer Support Specialist, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a relevant associate degree or IT certification such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and standard operating systems like Windows and macOS is typically required. Strong problem-solving abilities, effective communication, and patience with users are valuable soft skills in this role. These skills and qualities are vital for efficiently resolving technical issues and ensuring a positive user experience.

What are some common challenges faced by entry level computer support specialists in their first year?

Entry level computer support specialists often encounter challenges such as troubleshooting unfamiliar technical issues, managing a high volume of support requests, and clearly communicating complex information to non-technical users. Adapting to various hardware and software environments, as well as learning company-specific processes, can also be demanding. However, these challenges provide valuable learning experiences and help build strong problem-solving and customer service skills.

What is the difference between Entry Level Computer Support Specialist vs Help Desk Technician?

AspectEntry Level Computer Support SpecialistHelp Desk Technician
Required CertificationsCompTIA A+ often preferredCompTIA A+ typically required
Work EnvironmentIn-office or remote technical supportHelp desk or call center support
Employer & Industry UsageIT departments, tech companies, small businessesIT service providers, corporate support centers
Common Search & Comparison IntentUnderstanding entry-level IT support rolesEntry-level help desk support roles

The Entry Level Computer Support Specialist and Help Desk Technician roles both serve as foundational IT support positions. While they share similar certifications and work environments, the Specialist may handle broader technical issues, whereas the Technician often focuses on customer support and troubleshooting via help desk systems. Both roles are essential for organizations seeking to maintain efficient IT operations at an entry level.

More about Entry Level Computer Support Specialist jobs

What are the most commonly searched types of Computer Support Specialist jobs in Macon, GA?

The most popular types of Computer Support Specialist jobs in Macon, GA are:

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For Entry Level Computer Support Specialist jobs in Macon, GA, the most frequently searched job titles are:

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What cities near Macon, GA are hiring for Entry Level Computer Support Specialist jobs?

Cities near Macon, GA with the most Entry Level Computer Support Specialist job openings:

Entry Level Computer Support Specialist jobs near you
Infographic showing various Entry Level Computer Support Specialist job openings in Macon, GA as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $53,149 per year, or $25.6 per hour.

IT SUPPORT SPECIALIST

Macon, GA • On-site

Jackson Automotive Group Inc
Motor Vehicle Manufacturing • 51 - 200 employees
Learn more about Jackson Automotive Group Incexternal

Full-time

Re-posted 13 days ago

Job description

Onsite General IT Support (Entry Level)
The primary focus of our Onsite General IT Support position is ensuring that a company's employees can use software and hardware to complete their daily tasks. Common General IT Support job duties include:
  • Generating sign ins for new hires during the onboarding process
  • Adding/removing and maintaining GoTo VOIP system
  • Troubleshooting Network Printers
  • Resolving IT support requests from employees
  • Answering employee questions regarding computer systems
  • Gathering and analyzing data to diagnose problems with computer systems
  • Changing configurations, settings, and permissions to fix computer issues
  • Installing new software and hardware drivers and updating existing ones as needed
  • Updating employees on the status of their service requests
  • Logging all service requests and updating tickets as needed

Requirements
Skills and Qualifications:
  • High-level knowledge of commonly used software, hardware, and applications
  • Strong oral communication skills to gather information from employees and explain complex technical concepts in simple language
  • Demonstrated written communication skills to create useful support logs
  • Analytical and problem-solving skills to troubleshoot and diagnose issues
  • Time management skills to provide updates and fixes within a promised time frame
  • Multitasking skills to assist multiple employees at once
  • Observational skills to recognize warning signs that indicate potential problems
  • Customer service skills to interact professionally and positively with employees and coworkers

Experience and Requirements:
  • 1 + Years of IT support experience (Required)
  • CompTIA certification is a plus
  • Automotive Industry is a plus
  • Ability to pass a criminal background check and drug test

Apply