ZipRecruiter

Log In

2

Entry Level Computer Support Specialist Jobs in Mableton, GA

QGenda

Customer Support Specialist

Atlanta, GA · On-site

$17.25 - $23.25/hr

About Your Role As a Customer Support Specialist, you will provide an exceptional support ... Computer programming skills or previous technical support experience

Fortinet, Inc.

Technical Support Specialist

Atlanta, GA · On-site

Fortinet is looking for an experienced technical support Specialist to join our Atlanta, GA office ... Bachelor's degree in computer science, Software Engineering or related field, or an equivalent ...

Fortinet

Technical Support Specialist

Atlanta, GA

Fortinet is looking for an experienced technical support Specialist to join our Atlanta, GA office ... Bachelor's degree in computer science, Software Engineering or related field, or an equivalent ...

Fortinet, Inc.

Technical Support Specialist

Atlanta, GA · On-site

Fortinet is looking for an experienced technical support Specialist to join our Atlanta, GA office ... Bachelor's degree in computer science, Software Engineering or related field, or an equivalent ...

previous pagenext page

Showing results 21-40

All JobsComputer Support Specialist JobsEntry Level Computer Support Specialist JobsEntry Level Computer Support Specialist Jobs in Mableton, GA

Entry Level Computer Support Specialist information

See Mableton, GA salary details

$14

$24

$38

How much do entry level computer support specialist jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for entry level computer support specialist in Mableton, GA is $24.22, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $27.12 per hour, depending on experience, location, and employer.

What does an entry level computer support specialist do?

An Entry Level Computer Support Specialist helps users troubleshoot and resolve problems with their computer hardware, software, and networks. They typically respond to requests for technical assistance, either in person, over the phone, or via email. Their duties often include installing and configuring new systems, diagnosing issues, and providing step-by-step solutions to users. This role is ideal for individuals who are detail-oriented, have strong communication skills, and enjoy problem-solving. Entry level specialists may work in a variety of industries, supporting both internal staff and external customers.

What are the key skills and qualifications needed to thrive as an entry level computer support specialist, and why are they important?

To thrive as an Entry Level Computer Support Specialist, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a relevant associate degree or IT certification such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and standard operating systems like Windows and macOS is typically required. Strong problem-solving abilities, effective communication, and patience with users are valuable soft skills in this role. These skills and qualities are vital for efficiently resolving technical issues and ensuring a positive user experience.

What are some common challenges faced by entry level computer support specialists in their first year?

Entry level computer support specialists often encounter challenges such as troubleshooting unfamiliar technical issues, managing a high volume of support requests, and clearly communicating complex information to non-technical users. Adapting to various hardware and software environments, as well as learning company-specific processes, can also be demanding. However, these challenges provide valuable learning experiences and help build strong problem-solving and customer service skills.

What is the difference between Entry Level Computer Support Specialist vs Help Desk Technician?

AspectEntry Level Computer Support SpecialistHelp Desk Technician
Required CertificationsCompTIA A+ often preferredCompTIA A+ typically required
Work EnvironmentIn-office or remote technical supportHelp desk or call center support
Employer & Industry UsageIT departments, tech companies, small businessesIT service providers, corporate support centers
Common Search & Comparison IntentUnderstanding entry-level IT support rolesEntry-level help desk support roles

The Entry Level Computer Support Specialist and Help Desk Technician roles both serve as foundational IT support positions. While they share similar certifications and work environments, the Specialist may handle broader technical issues, whereas the Technician often focuses on customer support and troubleshooting via help desk systems. Both roles are essential for organizations seeking to maintain efficient IT operations at an entry level.

More about Entry Level Computer Support Specialist jobs

What job categories do people searching Entry Level Computer Support Specialist jobs in Mableton, GA look for?

The top searched job categories for Entry Level Computer Support Specialist jobs in Mableton, GA are:

What cities near Mableton, GA are hiring for Entry Level Computer Support Specialist jobs?

Cities near Mableton, GA with the most Entry Level Computer Support Specialist job openings:

Entry Level Computer Support Specialist jobs near you
Infographic showing various Entry Level Computer Support Specialist job openings in Mableton, GA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $50,387 per year, or $24.2 per hour.

Customer Support Specialist

QGenda

Atlanta, GA • On-site

$17.25 - $23.25/hr

Full-time

Re-posted 29 days ago

Job description

About Your Role 

As a Customer Support Specialist, you will provide an exceptional support experience for QGenda's customers by delivering our industry-leading best practices. You will work closely with members from across the greater Customer Experience organization to provide creative solutions to support requests and project-based assignments involving the QGenda application, aligning to our unified targeted business outcome. 

How You'll Make an Impact 
  • Maintain a professional and positive attitude in all customer and company interactions, both internal and external
  • Collaborate with members of the CX organization, when necessary, to complete project based assignments within defined time frames and/or meeting identified deadlines
  • Set and manage appropriate customer expectations around resolution and response times, adhering to established service-level agreements (SLAs) 
  • Deliver high customer satisfaction and low customer effort by providing solutions to issues in a timely fashion, escalating to senior team members as necessary
  • Hold high degree of functional knowledge of QGenda solutions 
  • Ensure timely and accurate tracking of time, cases, projects, contacts and accounts within designated systems, following QGenda best practices
Who You Are 
  • Excellent case management and time management skills 
  • Strong written and verbal communication skills 
  • Detail-oriented - ability to complete assignments and maintain communication with a high degree of accuracy and timeliness 
Experience You Bring 
  • High School Diploma / GED required; Associates / Bachelors Degree preferred, or equivalent industry experience in customer service or tech support
  • Ability to follow protocols and policies as defined by QGenda and CX Leadership 
Not Required, But Nice to Have 
  • Computer programming skills or previous technical support experience

Apply