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Entry Level Computer Support Specialist Jobs in Maryland

FEFA

Administrative Support Specialist III

Bethesda, MD · On-site

$30 - $31.50/hr

The Administrative Support Specialist III will assist in the efficient allocation of contract ... Utilize and be proficient with computer systems such as Outlook, Excel, and Word. * Maintain fax ...

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Entry Level Computer Support Specialist information

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How much do entry level computer support specialist jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for entry level computer support specialist in Maryland is $25.86, according to ZipRecruiter salary data. Most workers in this role earn between $20.77 and $28.94 per hour, depending on experience, location, and employer.

What does an entry level computer support specialist do?

An Entry Level Computer Support Specialist helps users troubleshoot and resolve problems with their computer hardware, software, and networks. They typically respond to requests for technical assistance, either in person, over the phone, or via email. Their duties often include installing and configuring new systems, diagnosing issues, and providing step-by-step solutions to users. This role is ideal for individuals who are detail-oriented, have strong communication skills, and enjoy problem-solving. Entry level specialists may work in a variety of industries, supporting both internal staff and external customers.

What are the key skills and qualifications needed to thrive as an entry level computer support specialist, and why are they important?

To thrive as an Entry Level Computer Support Specialist, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a relevant associate degree or IT certification such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and standard operating systems like Windows and macOS is typically required. Strong problem-solving abilities, effective communication, and patience with users are valuable soft skills in this role. These skills and qualities are vital for efficiently resolving technical issues and ensuring a positive user experience.

What are some common challenges faced by entry level computer support specialists in their first year?

Entry level computer support specialists often encounter challenges such as troubleshooting unfamiliar technical issues, managing a high volume of support requests, and clearly communicating complex information to non-technical users. Adapting to various hardware and software environments, as well as learning company-specific processes, can also be demanding. However, these challenges provide valuable learning experiences and help build strong problem-solving and customer service skills.

What is the difference between Entry Level Computer Support Specialist vs Help Desk Technician?

AspectEntry Level Computer Support SpecialistHelp Desk Technician
Required CertificationsCompTIA A+ often preferredCompTIA A+ typically required
Work EnvironmentIn-office or remote technical supportHelp desk or call center support
Employer & Industry UsageIT departments, tech companies, small businessesIT service providers, corporate support centers
Common Search & Comparison IntentUnderstanding entry-level IT support rolesEntry-level help desk support roles

The Entry Level Computer Support Specialist and Help Desk Technician roles both serve as foundational IT support positions. While they share similar certifications and work environments, the Specialist may handle broader technical issues, whereas the Technician often focuses on customer support and troubleshooting via help desk systems. Both roles are essential for organizations seeking to maintain efficient IT operations at an entry level.

More about Entry Level Computer Support Specialist jobs

What are the most commonly searched types of Computer Support Specialist jobs in Maryland?

The most popular types of Computer Support Specialist jobs in Maryland are:

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For Entry Level Computer Support Specialist jobs in Maryland, the most frequently searched job titles are:

What job categories do people searching Entry Level Computer Support Specialist jobs in Maryland look for?

The top searched job categories for Entry Level Computer Support Specialist jobs in Maryland are:

What cities in Maryland are hiring for Entry Level Computer Support Specialist jobs?

Cities in Maryland with the most Entry Level Computer Support Specialist job openings:

Entry Level Computer Support Specialist jobs near you
Infographic showing various Entry Level Computer Support Specialist job openings in Maryland as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $53,785 per year, or $25.9 per hour.

Computer Support Specialist

Potawatomi Federal Solutions

Frederick, MD • On-site

Full-time

Posted 10 days ago

Job description

Position Title: Computer Support Specialist
Location: Ft. Detrick, MD
Clearance: ***Active DoD Secret security clearance is required***
FLSA Classification: Exempt - Salaried
Employment Class: Full Time Regular
Position Summary:
1 Prospect Technologies is actively seeking a qualified Computer Support Specialist who is familiar with Data Center Operations in support of a complex web server environment, providing support for monitoring of the Data Center's environmental systems. Troubleshooting of operational issues, escalation and coordination of operational activities will be required. The Computer Support Specialist shall perform limited resolution per documented guidelines; coordinate support as needed in support of operational guidelines prescribed by the Fort Detrick Local Cyber Support Center (LCSC) Ops Center management.
Essential Duties & Responsibilities:
• Performs power up/down procedures for various platforms and devices located in the data center.
• Provides operational support for server class platforms.
• Performs the physical installation, rack-mounting ('rack and stack'), and structured cabling (copper and fiber) of server, network, and storage hardware in strict accordance with rack elevation diagrams and cable management standards.
• Assists in Property Management and working with Government staff to prepare equipment for pickup.
• Provides help desk support for Fort Detrick LCSC and must have the ability to log problems via telephone, e-mail or web and attempt to resolve or elevate to appropriate SME.
• Provides emergency on-call support between 16:30 and 08:00 during normal business days and 24-hour coverage on weekends and holidays, on a rotational basis.
• Have good communications skills and the ability to work independently as well as part of one or more teams.
• Participates in Data Center expansion, growth, and reconfiguration projects.
• Updates all documentation, databases, SOPs for all functions performed and systems affected- including VISIO, SharePoint, ServiceNow, Ops logs, SOPs, maintenance logs, event logs, and activities logs
• Monitors and provide access to Data Center using standard operating procedures
• Performs end-of-day security checks of Protected Distribution Systems (PDS), security safes, cabinet locks, and entry/exit doors to prevent unauthorized access and verify facility integrity.
• Verifies DPW has performed monthly Generator, UPS/Chiller/ tests and inspection.
• Interacts with LCSC staff and provides assistance in resolving issues.
• Assists with network server administration functions.
• Physically verify rack configurations (locations, contents, identification) and update as needed rack elevation diagrams using Microsoft Visio or similar software.
• May perform IAVA patching and computer imaging.
• Other duties as assigned.
Education & Experience Requirements:
Clearance/Certifications
• Secret Clearance required
• • CompTIA Security+ required
Experience
• Knowledge of Army IT regulations and security procedures.
• Associate degree desired, with 5 plus years' experience.
• Proven customer service skills.
• Applies systematic troubleshooting and diagnostic procedures to resolve complex system issues. Advanced diagnostic skills and tools knowledge.
• Experience with ServiceNow or similar help desk tracking tools.
• Experience with Microsoft Office products including Access, Excel, Visio and Word.
• Demonstrated ability to work without direct supervision.
• Knowledge of Army IT regulations and security procedures.
Working Conditions/Working Environment/Physical Demands:
• Position is 100% on-site. No telework permitted.
• This position is for the 1st shift. 0800-1630.
#ClearanceJobs
1 Prospect Technologies, LLC is an equal opportunity employer. 1 Prospect Technologies, LLC does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, marital status or any other characteristic protected by law.

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