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Entry Level Computer It Jobs in Kentucky (NOW HIRING)

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Entry Level Computer It information

See Kentucky salary details

$29.1K

$41.9K

$55.2K

How much do entry level computer it jobs pay per year?

As of Jun 10, 2026, the average yearly pay for entry level computer it in Kentucky is $41,948.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,000.00 and $48,200.00 per year, depending on experience, location, and employer.

What is an Entry Level Computer IT position?

An Entry Level Computer IT position is a starting role in the information technology field, designed for individuals who may have limited work experience but possess foundational knowledge of computer systems, software, and troubleshooting. These positions typically involve tasks such as providing technical support, maintaining hardware and software, and assisting with network or system issues. Entry level IT professionals often work under the supervision of more experienced staff and are given opportunities to learn and grow within the organization. These roles are ideal for recent graduates or those transitioning into IT from another field.

What is the difference between Entry Level Computer IT vs Help Desk Technician?

AspectEntry Level Computer ITHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, Microsoft Certified
Work EnvironmentIT departments, support teamsHelp desks, customer support centers
Job ResponsibilitiesBasic troubleshooting, hardware/software setupResponding to user issues, remote support
Industry UsageBroad IT roles across industriesCustomer service-focused IT support

Entry Level Computer IT roles typically involve foundational IT tasks like hardware setup and basic troubleshooting, often within IT departments. Help Desk Technicians focus on assisting end-users with technical issues, providing remote or on-site support. While both roles require similar certifications and work environments, their primary focus differs: general IT support versus user support.

What are some common challenges faced by entry-level IT professionals, and how can they be overcome?

Entry-level IT professionals often encounter challenges such as adapting to rapidly changing technologies, troubleshooting unfamiliar technical issues, and managing multiple support requests simultaneously. Building a strong foundation in problem-solving and time management is crucial, as is proactively seeking guidance from more experienced team members. Regularly participating in team meetings and training sessions can help new IT staff stay up-to-date and more confident when tackling complex tasks.

What are the key skills and qualifications needed to thrive as an Entry Level Computer IT professional, and why are they important?

To thrive as an Entry Level Computer IT professional, you need a basic understanding of computer hardware, software troubleshooting, networking concepts, and often an associate degree or relevant certifications like CompTIA A+. Familiarity with operating systems (Windows, macOS, Linux), ticketing systems, and remote support tools is typically required. Strong problem-solving abilities, effective communication, and a customer-service mindset help you stand out in this role. These skills and qualities are crucial for efficiently resolving technical issues and ensuring smooth IT operations within an organization.
What are popular job titles related to Entry Level Computer It jobs in Kentucky? For Entry Level Computer It jobs in Kentucky, the most frequently searched job titles are:
What job categories do people searching Entry Level Computer It jobs in Kentucky look for? The top searched job categories for Entry Level Computer It jobs in Kentucky are:
IT Service Desk Analyst

IT Service Desk Analyst

Technology Consulting Inc

Louisville, KY โ€ข On-site

Full-time

Posted 15 days ago


Job description

TCI has an immediate need for an IT Service Desk Analyst in Louisville, KY. This is a contract opportunity and not available for Corp2Corp.
SUMMARY
The IT Service Desk Analyst will support a global help desk team to ensure that the computer users receive appropriate assistance with technology related incidents and questions.
Core support hours are 9:00 a.m. to 6:00 p.m. EST (lunch hour included). Must be flexible to work other hours.
RESPONSIBILITIES
  • Ensure that all trouble calls are answered in a prompt, courteous and accurate fashion.
  • Follow up on closed trouble calls to ensure the user is functioning effectively.
  • Escalates trouble calls to appropriate second level resources or to Service Desk leadership as necessary.
  • Tracks all calls in service management tools. Looks to identify patterns that may indicate either a systemic problem or a deficiency in training.
  • Ability to support MS Office/Office 365 (Word, Outlook, Excel, and PowerPoint).
  • Occasionally, assists trainers with the delivery of scheduled training classes. Assist in training provided to new hires on the standard suite of software products.
  • Image laptops and coordination of workstation moves, installations, PC replacements.
  • Setup and maintenance of users' mobile devices, specifically Android and iOS devices;
  • Supports scheduled maintenance windows and assistance with system emergencies (i.e., power outages).
  • Assists clients and visitors to the office with laptop access and printer installations in conference rooms, visitor offices and support of video conferences and audio/visual technology for meetings.
  • Diagnoses of PC/system/network problems and troubleshooting.
REQUIREMENTS
  • 2+ years of Service Desk, Help Desk, or IT Support experience.
  • Minimum one (1) year of work experience providing technology support in a large company (1,000+ employees).
  • Proven experience in troubleshooting Windows 7/10 desktop and laptop systems and using Active Directory.
  • Strong knowledge of Active Directory, Microsoft Office (Outlook, Word, Excel and PowerPoint), Office 365.
  • Strong understanding of Zoom/MS Teams, NetDocuments, SCCM.
  • Knowledge of mobile devices (Android and iOS devices and/or Blackberry).
  • Knowledge of Windows administration with experience in troubleshooting minor networking problems.
  • Excellent verbal communication skills and strong computer troubleshooting skills.
  • Work is on-site only.
  • Core support hours are 10:00 a.m. to 7:00 p.m. EST (lunch hour included). Must be flexible to work other hours.
DESIRED (nice-to-have) SKILLS
  • College degree is preferred. Experience can be substituted for a degree.
  • Experience using ServiceNow ticketing system is highly preferred.