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Entry Level Computer It Jobs in Indiana (NOW HIRING)

herffjones

IT Support Specialist

Indianapolis, IN

It is an entry-level position ideal for someone building their career in IT support who is eager to ... Associate's or bachelor's degree in information technology, Computer Science, or a related field ...

Activ8

IT Specialist

Fort Branch, IN

The ideal candidate will have an educational background in Information Technology or Computer Engineering, and the ability to work hands-on to support network and technology system development ...

Zimmer, Inc.

IT Technician

Warsaw, IN

High School diploma required; bachelor's degree in Information Technology or related field preferred * Technical IT certifications preferred * 1-3 years of experience in computer maintenance and ...

SpaceGuard Products

IT Administrator

Seymour, IN · On-site

Preferred: Bachelor's degree in IT, Computer Science, Network Administration, or related field ... Alternative: Associate degree + relevant experience/certifications (e.g., CompTIA Network+, CCNA ...

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How much do entry level computer it jobs pay per year?

As of May 30, 2026, the average yearly pay for entry level computer it in Indiana is $45,959.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,200.00 and $52,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Computer IT professional, and why are they important?

To thrive as an Entry Level Computer IT professional, you need a basic understanding of computer hardware, software troubleshooting, networking concepts, and often an associate degree or relevant certifications like CompTIA A+. Familiarity with operating systems (Windows, macOS, Linux), ticketing systems, and remote support tools is typically required. Strong problem-solving abilities, effective communication, and a customer-service mindset help you stand out in this role. These skills and qualities are crucial for efficiently resolving technical issues and ensuring smooth IT operations within an organization.

What are some common challenges faced by entry-level IT professionals, and how can they be overcome?

Entry-level IT professionals often encounter challenges such as adapting to rapidly changing technologies, troubleshooting unfamiliar technical issues, and managing multiple support requests simultaneously. Building a strong foundation in problem-solving and time management is crucial, as is proactively seeking guidance from more experienced team members. Regularly participating in team meetings and training sessions can help new IT staff stay up-to-date and more confident when tackling complex tasks.

What is an Entry Level Computer IT position?

An Entry Level Computer IT position is a starting role in the information technology field, designed for individuals who may have limited work experience but possess foundational knowledge of computer systems, software, and troubleshooting. These positions typically involve tasks such as providing technical support, maintaining hardware and software, and assisting with network or system issues. Entry level IT professionals often work under the supervision of more experienced staff and are given opportunities to learn and grow within the organization. These roles are ideal for recent graduates or those transitioning into IT from another field.

What is the difference between Entry Level Computer IT vs Help Desk Technician?

AspectEntry Level Computer ITHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, Microsoft Certified
Work EnvironmentIT departments, support teamsHelp desks, customer support centers
Job ResponsibilitiesBasic troubleshooting, hardware/software setupResponding to user issues, remote support
Industry UsageBroad IT roles across industriesCustomer service-focused IT support

Entry Level Computer IT roles typically involve foundational IT tasks like hardware setup and basic troubleshooting, often within IT departments. Help Desk Technicians focus on assisting end-users with technical issues, providing remote or on-site support. While both roles require similar certifications and work environments, their primary focus differs: general IT support versus user support.

What are popular job titles related to Entry Level Computer It jobs in Indiana? For Entry Level Computer It jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Entry Level Computer It jobs in Indiana look for? The top searched job categories for Entry Level Computer It jobs in Indiana are:
Entry Level Computer It jobs near you

IT Support Specialist

herffjones

Indianapolis, IN

Other

Posted 19 days ago

Job description

ABOUT HERFF JONES 

Herff Jones is the leading provider of graduation and educational products and services designed to inspire achievement and create memorable experiences for students. Our products include class rings and jewelry, caps and gowns, diplomas, announcements, and recognition programs. Since 1920, we have partnered with campuses nationwide to help build stronger communities and celebrate student milestones. 

YOUR OPPORTUNITY 

The Herff Jones IT Team is seeking an IT Support Specialist to join our Service Desk. Reporting to the Service Desk Manager, this is an onsite role based at our Indianapolis headquarters. It is an entry-level position ideal for someone building their career in IT support who is eager to learn, grows well in a team environment, and takes pride in delivering excellent customer service. 

WHAT YOU'LL DO 

As a first point of contact for IT support requests, you will triage incoming tickets, resolve common issues, and escalate appropriately. You will support remote employees, assist with onboarding and offboarding equipment workflows, and provide backup coverage for the local CTG team supporting Indianapolis plants and corporate offices. Day-to-day responsibilities include: 

  • Serve as Tier 1 intake for the Service Desk — logging, triaging, and prioritizing incoming support tickets via the ITSM platform (Freshservice) 

  • Provide remote support to field and off-site employees, diagnosing and resolving hardware and software issues via phone, email, and remote tools 
  • Support employee onboarding and offboarding: stage and image new equipment, configure accounts and access, and recover and wipe devices for departing staff 
  • Back up the local CTG team for hands-on desktop support across Indianapolis manufacturing plants and corporate offices 
  • Install, configure, and troubleshoot desktops, laptops, tablets, printers, docking stations, and peripherals 
  • Assist with routine software installations, OS updates, and endpoint maintenance tasks 
  • Document troubleshooting steps, resolution notes, and recurring issues to support knowledge base development 
  • Prepare surplus and returned equipment for reuse or disposal 

  • Participate in after-hours on-call rotation as needed 

WHAT YOU'LL BRING 

We're looking for a candidate with a genuine interest in IT and a customer-first mindset. You don't need to have all the answers — you need the curiosity to find them and the communication skills to keep users informed along the way. 

  • 1–2 years of experience in a help desk, desktop support, or related IT role preferred; recent graduates or candidates with equivalent hands-on experience are encouraged to apply 
  • CompTIA A+ certification (or comparable credential) strongly preferred; candidates actively pursuing certification will be considered 
  • Working knowledge of Windows OS, Microsoft 365 applications, and common desktop hardware 
  • Familiarity with ticketing/ITSM systems (e.g., Freshservice, ServiceNow, Jira) is a plus 
  • Strong communication and interpersonal skills — you'll interact with a wide range of users across multiple locations 
  • Ability to work independently, manage multiple open tickets, and escalate appropriately when needed 
  • ITIL Foundations certification is a plus, but not required 

EDUCATION & QUALIFICATIONS 

  • High school diploma or equivalent required 
  • Associate's or bachelor's degree in information technology, Computer Science, or a related field preferred; equivalent hands-on experience accepted in lieu of degree 
  • CompTIA A+ or equivalent industry certification preferred 

PHYSICAL REQUIREMENTS 

This role requires regular physical activity in a plant and office environment, including: 

  • Lifting, carrying, and transporting equipment — must be able to regularly lift up to 50 lbs 
  • Pushing and pulling equipment carts 
  • Standing, walking, bending, kneeling, and reaching 
  • Ability to work under desks and in equipment rooms as needed 
  • Prolonged periods of seated computer work 
  • Moderate noise levels typical in a manufacturing and office environment 

Equal Opportunity Employer 

Herff Jones, Inc. and its affiliates are equal opportunity employers and maintain affirmative action plans to recruit, retain, develop, and promote qualified individuals without unlawful consideration of race, gender, gender identity, color, religion, sexual orientation, national origin, age, disability, citizenship status, veteran status, or any other characteristic protected by federal, state, or local law. 

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