2

Entry Level Computer It Jobs in Alabama (NOW HIRING)

Preferred Bachelor's degree in Information Technology, Computer Science, or related field. CompTIA A+ certification or in progress. Basic networking knowledge (TCP/IP, DNS, DHCP concepts). Experience ...

Preferred Bachelor's degree in Information Technology, Computer Science, or related field. CompTIA A+ certification or in progress. Basic networking knowledge (TCP/IP, DNS, DHCP concepts). Experience ...

Preferred Bachelor's degree in Information Technology, Computer Science, or related field. CompTIA A+ certification or in progress. Basic networking knowledge (TCP/IP, DNS, DHCP concepts). Experience ...

next page

Showing results 1-20

Entry Level Computer It information

What is an Entry Level Computer IT position?

An Entry Level Computer IT position is a starting role in the information technology field, designed for individuals who may have limited work experience but possess foundational knowledge of computer systems, software, and troubleshooting. These positions typically involve tasks such as providing technical support, maintaining hardware and software, and assisting with network or system issues. Entry level IT professionals often work under the supervision of more experienced staff and are given opportunities to learn and grow within the organization. These roles are ideal for recent graduates or those transitioning into IT from another field.

What is the difference between Entry Level Computer IT vs Help Desk Technician?

AspectEntry Level Computer ITHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, Microsoft Certified
Work EnvironmentIT departments, support teamsHelp desks, customer support centers
Job ResponsibilitiesBasic troubleshooting, hardware/software setupResponding to user issues, remote support
Industry UsageBroad IT roles across industriesCustomer service-focused IT support

Entry Level Computer IT roles typically involve foundational IT tasks like hardware setup and basic troubleshooting, often within IT departments. Help Desk Technicians focus on assisting end-users with technical issues, providing remote or on-site support. While both roles require similar certifications and work environments, their primary focus differs: general IT support versus user support.

What are some common challenges faced by entry-level IT professionals, and how can they be overcome?

Entry-level IT professionals often encounter challenges such as adapting to rapidly changing technologies, troubleshooting unfamiliar technical issues, and managing multiple support requests simultaneously. Building a strong foundation in problem-solving and time management is crucial, as is proactively seeking guidance from more experienced team members. Regularly participating in team meetings and training sessions can help new IT staff stay up-to-date and more confident when tackling complex tasks.

What are the key skills and qualifications needed to thrive as an Entry Level Computer IT professional, and why are they important?

To thrive as an Entry Level Computer IT professional, you need a basic understanding of computer hardware, software troubleshooting, networking concepts, and often an associate degree or relevant certifications like CompTIA A+. Familiarity with operating systems (Windows, macOS, Linux), ticketing systems, and remote support tools is typically required. Strong problem-solving abilities, effective communication, and a customer-service mindset help you stand out in this role. These skills and qualities are crucial for efficiently resolving technical issues and ensuring smooth IT operations within an organization.
Infographic showing various Entry Level Computer It job openings in Alabama as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.
IT Support Analyst

$22 - $24.75/hr

Full-time

Posted 9 days ago


Job description

Position Summary: IT Support Analyst is required to support end-users in resolving technical problems. The responsibilities of an IT Support Analyst include responding to technical queries and issues, resolving problems in a timely manner, and providing technical recommendations. IT Support Analyst should be able to provide exceptional customer service and perform user administrative responsibilities efficiently. An IT Support Analyst should be able to display excellent problem-solving skills and a solid knowledge of IT solutions.

Essential Duties and Responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Provide exceptional customer service and perform user administrative responsibilities efficiently,
  • Performing analysis of root causes,
  • Developing checklists for reoccurring problems,
  • Developing recommendations for procedures to prevent problems,
  • Evaluating and resolving complex problems that arise,
  • Configure, deploy, maintain, troubleshoot and support computer workstations, laptops, printers, mobile devices, phones and other computer and telecommunications equipment,
  • Performing user administrative tasks "Answering phones, talking to Vendors ...etc.",
  • Document procedures, standards, best practices configurations, settings, installation sequences and back-out instructions,
  • Collaborate with others as needed,
  • Other duties as directed by supervisor.

Non-Essential Duties: NA

Supervisory Responsibilities: This position has no direct supervisory responsibilities. (May provide details on direct and indirect reports and functions)
Education and Experience:

  • High School Diploma or General Education Degree (GED); or two to three years related experience and/or training, or equivalent combination of education and experience, required.
  • Associate degree (A. A.) or equivalent from two-year college or technical school; or one to two years related experience and/or training; or equivalent combination of education and experience, preferred.
  • Help Desk Experience, required.

Certificates, Licenses, Registrations:

  • A+ and Security+ Certifications, preferred.

Skills and Abilities:

  • Proficiency in Microsoft Server 2006-2016,
  • Proficiency in Windows 7, Windows 8, Windows 10, XP, and Vista,
  • Strong knowledge of Patch management,
  • Solid knowledge of advanced printer/peripheral device troubleshooting,
  • Ability to work independently,
  • Exceptional customer service skills.

Other Qualifications, if applicable: NA

Work Conditions: The It Support Analyst role will typically work a full-time standard office setting schedule. The position does require standing, walking, and sitting at 33% of the work performed. This position does regularly, average 33% of work performed, required listening and communicating with others directly.

This position regularly, up to 33% of the work performed, could require lifting, up to 50 or more pounds. In addition, this role could be exposed to electrical shock at 33% of work performed, as well as 66% of being around moving mechanical parts.

This position is required to follow basic safety guidelines set forth by the company and should direct any concerns or questions to his/her supervisor.

Employment Type: FULL_TIME