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Entry Level Computer Information Technology Jobs in Hickory, NC

Computer Task Group, Inc

IMS Technician

Conover, NC

Associate degree in Computer Science or related field Description The IMS Technician will provide ... Qualifications * 2+ years of experience in an IT support role, including experience supporting ...

Computer Task Group, Inc

IMS Technician

Conover, NC

Associate degree in Computer Science or related field Description The IMS Technician will provide ... Qualifications * 2+ years of experience in an IT support role, including experience supporting ...

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Entry Level Computer Information Technology information

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$30K

$43.2K

$56.9K

How much do entry level computer information technology jobs pay per year?

As of Aug 26, 2026, the average yearly pay for entry level computer information technology in Hickory, NC is $43,242.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,000.00 and $49,700.00 per year, depending on experience, location, and employer.

What is an entry level computer information technology?

An Entry Level Computer Information Technology job is a starting position in the IT field, typically requiring basic technical skills and knowledge of computer systems, networking, or software. These roles often include technical support, system administration, or help desk support. Employers may seek candidates with certifications like CompTIA A+ or a degree in IT-related fields. Responsibilities can include troubleshooting hardware and software issues, assisting with network setups, and managing basic cybersecurity tasks. These jobs provide valuable hands-on experience and a foundation for career growth in IT.

What are typical daily responsibilities for someone in an entry level computer information technology role?

In an Entry Level Computer Information Technology position, your daily tasks may include diagnosing and resolving hardware or software issues, assisting end-users, maintaining system and network functionality, and updating technical documentation. You might also install or configure devices, monitor cybersecurity alerts, and support routine IT maintenance activities under the supervision of more senior staff. Collaboration with teammates and other departments is often part of the job, ensuring business needs are met efficiently. These experiences help you develop valuable troubleshooting and communication skills while laying the groundwork for future IT career advancement.

What are the key skills and qualifications needed to thrive in an entry level computer information technology position?

To succeed in an Entry Level Computer Information Technology position, you typically need foundational knowledge in computer systems, networking, troubleshooting, and a relevant associate's or bachelor's degree. Familiarity with operating systems (such as Windows and Linux), basic networking tools, and certifications like CompTIA A+ or Network+ are commonly required. Strong analytical thinking, communication skills, and an eagerness to learn make candidates stand out. These skills are critical for effectively supporting technology users, resolving technical issues, and adapting to new systems in a dynamic IT environment.

Do entry level computer information technology jobs still exist?

Yes, entry-level computer information technology jobs continue to be available, often requiring basic skills in hardware, software, and networking, along with certifications like CompTIA A+ or Network+. These roles typically involve troubleshooting, support, and maintenance tasks in various organizations and are essential for building experience in the IT field.

How to get an entry level computer information technology job with no experience?

To secure an entry-level computer information technology job with no experience, focus on building foundational skills through online courses, certifications like CompTIA A+ or Network+, and hands-on practice with hardware and software. Internships, volunteering, or personal projects can also demonstrate your abilities to employers and improve your chances of getting hired.

What are the easiest entry-level computer information technology jobs?

Entry-level computer information technology jobs that are generally considered easier to start include help desk technician, IT support specialist, and computer support technician. These roles typically require basic troubleshooting skills, familiarity with common operating systems, and customer service abilities, often with minimal certification requirements such as CompTIA A+.

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Entry Level Computer Information Technology jobs near you
Infographic showing various Entry Level Computer Information Technology job openings in Hickory, NC as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $43,242 per year, or $20.8 per hour.

IT Support Specialist

Medical Supply Solutions

Hickory, NC • On-site

Full-time

Re-posted 10 days ago

Job description

About Us

We are a leading distributor for furniture in the Long-term care market. We provide furniture that includes complete dining room, office, living, common area, and bedroom furniture across the Southeast, and parts of the Midwest. Energetic and passionate about providing the best care and service to our clients; we seek qualified candidates who share our vision, values and commitment to superior customer service

Job Summary:

The IT Support Specialist works closely with all employees to provide fast and accurate IT technical support daily. 

The job duties for this position include but are not limited to:

Desktop, Laptop, and Monitor setup, deployment, repair, and troubleshooting

IT services training for new employees.

Phone email setup and training for new employees.

Basic networking skills and the ability to troubleshoot basic networking problems.

Leading special projects as assigned

Other duties as assigned


Key Responsibilities:

Allocation and Maintenance of IT Equipment

IT Support Technicians are responsible for setting up all hardware and ensuring said hardware is connected to the network. It is the IT Support Specialist's responsibility to issue this equipment, as well as diagnose and repair any malfunctions.  


Diagnose Hardware and Software Issues

The IT Support Technician performs an initial diagnosis on any network or hardware issue, works to fix the issue or formulates a strategy to escalate the issue to a supervisor.


Document and Maintain IT Inventory

Part of maintaining the health of a network involves keeping meticulous records on the age of each machine on the network. The IT Support Technician keep track of these records and perform these maintenance routines.


Review and Resolve IT Helpdesk Requests

This is the customer service portion of the job. The IT Support Technician is the "face" of the helpdesk. If someone from another department needs IT, it is IT Support Technician who answer the call. This duty takes patience and good communication skills.Prioritize and 


Leads Special Projects

This role is responsible for leading special projects from inception to realization including all supporting change management activities, training support and follow up, and ongoing maintenance of the project. An example of special project assignment is the deployment and realization of the value of the tablets for all communities. 


Escalate Issues as Necessary

Some issues are more pressing than others. It is up to the IT Support Specialist to prioritize issues based on severity and immediacy and ask for help from the supervisor as needed.


Required Skills/Abilities:

Excellent verbal and written communication skills.

Excellent interpersonal and customer service skills.

Excellent organizational skills and attention to detail.

Excellent time management skills with a proven ability to meet deadlines.

Strong analytical and problem-solving skills.

Strong leadership skills.

Ability to prioritize tasks and to delegate them when appropriate.

Ability to function well in a high-paced and at times stressful environment.

Proficient with Microsoft Office Suite or related software.


Education and Experience:

High school diploma or equivalent, AA - Computer Science Degree.

At least six months of related experience required.


Physical Requirements (Standard):

Light work - Ability to exert up to 25 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or negligible amount of force constantly to lift, carry, push, pull, or otherwise move objects.


Travel/Hours:

Able to work full-time.

Travel to communities; some overnight travel required.


Other Duties: 

IT services inventory, Media Setup and troubleshooting in conference rooms.


Apply