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Entry Level Computer Information Technology Jobs in Burlington, NC

Intern - IT

Chapel Hill, NC

$13.75 - $18.25/hr

Currently enrolled in a degree or certificate program in Information Technology, Computer Science, Cybersecurity, Information Systems, or a related field * Curious and eager to learn * Dependable and ...

New

... degree in computer science, or equivalent combination of education and experience. Dental ... Entry Level Job Type & Location This is a Contract position based out of High Point, NC. Pay and ...

... degree in computer science, or equivalent combination of education and experience. Dental ... Entry Level Job Type & Location This is a Contract position based out of High Point, NC. Pay and ...

... e.g., personal computer and peripherals, network equipment, communications equipment, etc ... Track and maintain IT asset records including procurement, assignment, permissions, and ...

Pureflow IT Specialist (on-site) About Our Organization: With over 40 years of experience providing ... Configure computer equipment, schedule maintenance, and keep current documentation. Maintain a ...

Description This IT Field technician will be responsible for providing computing services and ... degree in computer science, or equivalent combination of education and experience. Dental ...

Description This IT Field technician will be responsible for providing computing services and ... degree in computer science, or equivalent combination of education and experience. Dental ...

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Entry Level Computer Information Technology information

See Burlington, NC salary details

$28K

$40.3K

$53K

How much do entry level computer information technology jobs pay per year?

As of Aug 23, 2026, the average yearly pay for entry level computer information technology in Burlington, NC is $40,318.00, according to ZipRecruiter salary data. Most workers in this role earn between $31,700.00 and $46,300.00 per year, depending on experience, location, and employer.

What is an entry level computer information technology?

An Entry Level Computer Information Technology job is a starting position in the IT field, typically requiring basic technical skills and knowledge of computer systems, networking, or software. These roles often include technical support, system administration, or help desk support. Employers may seek candidates with certifications like CompTIA A+ or a degree in IT-related fields. Responsibilities can include troubleshooting hardware and software issues, assisting with network setups, and managing basic cybersecurity tasks. These jobs provide valuable hands-on experience and a foundation for career growth in IT.

What are typical daily responsibilities for someone in an entry level computer information technology role?

In an Entry Level Computer Information Technology position, your daily tasks may include diagnosing and resolving hardware or software issues, assisting end-users, maintaining system and network functionality, and updating technical documentation. You might also install or configure devices, monitor cybersecurity alerts, and support routine IT maintenance activities under the supervision of more senior staff. Collaboration with teammates and other departments is often part of the job, ensuring business needs are met efficiently. These experiences help you develop valuable troubleshooting and communication skills while laying the groundwork for future IT career advancement.

What are the key skills and qualifications needed to thrive in an entry level computer information technology position?

To succeed in an Entry Level Computer Information Technology position, you typically need foundational knowledge in computer systems, networking, troubleshooting, and a relevant associate's or bachelor's degree. Familiarity with operating systems (such as Windows and Linux), basic networking tools, and certifications like CompTIA A+ or Network+ are commonly required. Strong analytical thinking, communication skills, and an eagerness to learn make candidates stand out. These skills are critical for effectively supporting technology users, resolving technical issues, and adapting to new systems in a dynamic IT environment.

Do entry level computer information technology jobs still exist?

Yes, entry-level computer information technology jobs continue to be available, often requiring basic skills in hardware, software, and networking, along with certifications like CompTIA A+ or Network+. These roles typically involve troubleshooting, support, and maintenance tasks in various organizations and are essential for building experience in the IT field.

How to get an entry level computer information technology job with no experience?

To secure an entry-level computer information technology job with no experience, focus on building foundational skills through online courses, certifications like CompTIA A+ or Network+, and hands-on practice with hardware and software. Internships, volunteering, or personal projects can also demonstrate your abilities to employers and improve your chances of getting hired.

What are the easiest entry-level computer information technology jobs?

Entry-level computer information technology jobs that are generally considered easier to start include help desk technician, IT support specialist, and computer support technician. These roles typically require basic troubleshooting skills, familiarity with common operating systems, and customer service abilities, often with minimal certification requirements such as CompTIA A+.

What job categories do people searching Entry Level Computer Information Technology jobs in Burlington, NC look for?

The top searched job categories for Entry Level Computer Information Technology jobs in Burlington, NC are:

What cities near Burlington, NC are hiring for Entry Level Computer Information Technology jobs?

Cities near Burlington, NC with the most Entry Level Computer Information Technology job openings:

Infographic showing various Entry Level Computer Information Technology job openings in Burlington, NC as of August 2026, with employment types broken down into 73% Full Time, 22% Part Time, 1% Temporary, and 4% Contract. Highlights an 97% In-person, and 3% Remote job distribution, with an average salary of $40,318 per year, or $19.4 per hour.

IT Technician - Tier 1

Caliber Technology Group

Greensboro, NC โ€ข On-site

$50K - $60K/yr

Full-time

Medical, Dental, Vision, PTO

Re-posted 23 days ago


Job description

Job Summary

Due to continued growth and expanding client demand, we are seeking a Tier 1 IT Support Technician with a strong desire to develop their technical skills across a variety of technologies and environments.

This role supports a diverse client base operating in growing, dynamic environments. You will work alongside experienced technicians to deliver enterprise-level support while gaining hands-on experience with real-world systems, tools, and best practices. This is an ideal opportunity for someone early in their IT career who is motivated to learn, grow, and build a long-term path in managed services.

The position includes both remote and onsite support for clients under our Operations-as-a-Service (OaaS) and Time & Materials (T&M) models. The ideal candidate will have a solid foundation in Microsoft Windows environments and a basic understanding of networking concepts, along with strong customer service skills.

Success in this role requires attention to detail, a focus on security and process, and the ability to think beyond immediate issues—providing solutions that are scalable and aligned with long-term client needs. This position works closely with our clients and requires an individual who can build trust, manage multiple priorities, and contribute to strong, lasting relationships.


Required Qualifications

  • Working knowledge of Microsoft Windows (Desktop OS)

  • Basic understanding of:

    • TCP/IP and networking fundamentals

    • Active Directory and/or Microsoft Entra ID (Azure AD)

  • Experience supporting:

    • Microsoft 365 (Outlook, Teams, OneDrive, Exchange Online)

    • End-user devices, printers, and common business applications

  • Ability to troubleshoot and resolve hardware, software, and basic network issues

  • Experience using or exposure to ticketing systems (PSA)

  • Strong documentation habits and attention to detail

Preferred Qualifications

  • Experience working in a Managed Service Provider (MSP) environment

  • Exposure to or experience with:

    • Remote Monitoring & Management (RMM) tools (e.g., Datto RMM or similar)

    • PSA platforms (e.g., Autotask or similar ticketing systems)

    • Endpoint security solutions (e.g., SentinelOne or similar EDR platforms)

  • Basic experience with:

    • Windows Server environments

    • Network devices (firewalls, switches, wireless access points)

  • Entry-level certifications such as:

    • CompTIA A+ / Network+

    • Microsoft Fundamentals (MS-900, AZ-900)

Environment & Tools (What You’ll Be Working With)

To help candidates understand our environment and self-qualify, we leverage:

  • PSA / Ticketing: Autotask

  • RMM: Datto RMM

  • Security Stack: SentinelOne, email security platforms (Avanan or similar)

  • Cloud Platforms: Microsoft 365 / Entra ID

  • Documentation: IT Glue (or equivalent)

Experience with these tools is a plus—but more importantly, we’re looking for candidates who are comfortable learning and working within structured systems and processes.

Qualifications

  • Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent hands-on experience)

  • 1–3 years of IT support experience, preferably supporting multiple users or environments

Technical Competencies

  • Ability to engage in technical troubleshooting and discussions to drive effective solutions for clients

  • Working knowledge of:

    • Microsoft Windows 10/11

    • Microsoft Windows Server (2016/2019/2022 or newer)

    • Microsoft Office / Microsoft 365 environments

  • Familiarity with:

    • Backup and endpoint security solutions

    • Virtualization platforms (Hyper-V, VMware)

  • Exposure to networking and infrastructure hardware such as:

    • Cisco, Meraki, Fortinet, SonicWall, Ubiquiti

Professional Expectations

  • Commitment to continuous learning and technical development

  • Willingness to complete required training and certifications within established timeframes, as required

  • Ability to communicate effectively with both technical and non-technical audiences

  • Capable of working independently while also collaborating within a team environment