IT Support Engineer
Casar, NC · On-site
About the Role Market Securities is looking for an IT Support Engineer to join our growing global IT team. Based in our Madrid office, you will provide day-to-day IT support for local users while ...
IT Support Engineer
Casar, NC · On-site
About the Role Market Securities is looking for an IT Support Engineer to join our growing global IT team. Based in our Madrid office, you will provide day-to-day IT support for local users while ...
IT Support Specialist
Hickory, NC · On-site
The IT Support Specialist works closely with all employees to provide fast and accurate IT technical support daily. The job duties for this position include but are not limited to: • Desktop ...
IT Support Specialist
Hickory, NC · On-site
The IT Support Specialist works closely with all employees to provide fast and accurate IT technical support daily. The job duties for this position include but are not limited to: • Desktop ...
IT Support Specialist
Hickory, NC · On-site
The IT Support Specialist works closely with all employees to provide fast and accurate IT technical support daily. The job duties for this position include but are not limited to: Desktop, Laptop ...
IT Support Specialist
Hickory, NC · On-site
The IT Support Specialist works closely with all employees to provide fast and accurate IT technical support daily. The job duties for this position include but are not limited to: Desktop, Laptop ...
Tech Support Admin II
$40K - $46K/yr
About the Role As a Technology Support Admin II, you will be responsible for 2nd and 3rd level support of hardware, software, and operating systems for PC and Apple based computing platforms.
Tech Support Admin II
$40K - $46K/yr
About the Role As a Technology Support Admin II, you will be responsible for 2nd and 3rd level support of hardware, software, and operating systems for PC and Apple based computing platforms.
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...
Tech Support information
See Hickory, NC salary details
$24.2K - $27.3K
0% of jobs
$27.3K - $30.5K
3% of jobs
$33.7K is the 25th percentile. Wages below this are outliers.
$30.5K - $33.7K
22% of jobs
The median wage is $35.5K / yr.
$33.7K - $36.9K
43% of jobs
$36.9K - $40K
6% of jobs
$40.2K is the 75th percentile. Wages above this are outliers.
$40K - $43.2K
6% of jobs
$43.2K - $46.4K
6% of jobs
$46.4K - $49.6K
5% of jobs
$49.6K - $52.7K
3% of jobs
$52.7K - $55.9K
3% of jobs
$55.9K - $59.1K
1% of jobs
$24.2K
$38.9K
$59.1K
How much do tech support jobs pay per year?
As of Aug 26, 2026, the average yearly pay for tech support in Hickory, NC is $38,929.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,600.00 and $42,100.00 per year, depending on experience, location, and employer.
What is a tech support specialist?
Tech support specialists are professionals who assist users in resolving technical issues with hardware, software, or network systems. They provide guidance by troubleshooting problems, answering questions, and offering solutions via phone, email, chat, or in person. Their goal is to ensure that technology functions smoothly for individuals or organizations by addressing technical challenges promptly and efficiently.
What are the qualifications to get a job in tech support?
The qualifications for jobs in technical or tech support vary but typically include a high school diploma and experience with repairing technology and customer service. Some companies may prefer candidates with a bachelor’s degree in computer science or certification in a specific type of software or hardware. Others may provide on-the-job training in their system. Technical or tech support jobs typically involve helping a company with issues that come up in its internal system or assisting individuals with problems. Duties frequently involve using helpdesk software, checking on system operations, explaining technical processes to users, and tracking issues to identify faults with software or hardware.
What are the key skills and qualifications needed to thrive as a tech support specialist, and why are they important?
To thrive as a Tech Support specialist, you need a solid understanding of computer systems, troubleshooting techniques, and common operating systems, typically supported by relevant IT certifications or coursework. Familiarity with ticketing systems, remote desktop software, and diagnostic tools is often required. Exceptional communication skills, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills ensure timely, accurate support and contribute to positive user experiences and organizational efficiency.
What are some common challenges faced by tech support professionals and how can they be managed?
Tech Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, communicating effectively with users of varying technical backgrounds, and managing multiple support requests simultaneously. Success in this role typically involves staying organized, maintaining patience, and developing strong problem-solving skills. Collaborating with team members and documenting solutions can help resolve issues more efficiently and improve the overall customer experience.
What is the difference between Tech Support vs Help Desk Technician?
| Aspect | Tech Support | Help Desk Technician |
|---|---|---|
| Required Credentials | High school diploma or equivalent; certifications like CompTIA A+ often preferred | High school diploma or equivalent; certifications like CompTIA A+ are common |
| Work Environment | On-site or remote; troubleshooting hardware/software issues for end-users | On-site or remote; providing technical assistance and support to users |
| Employer & Industry Usage | IT companies, tech support firms, corporate IT departments | IT service providers, corporate IT, government agencies |
Both roles involve assisting users with technical issues, often requiring similar certifications and working in comparable environments. The main difference lies in scope: Tech Support may handle more complex technical problems, while Help Desk Technicians focus on user support and issue resolution.
What is entry level tech support?
Entry level tech support refers to the initial position in technical support roles, typically requiring minimal prior experience. It involves assisting users with basic hardware, software, and network issues, often using troubleshooting tools and customer service skills. These roles usually require a high school diploma or equivalent and may offer on-the-job training or certifications like CompTIA A+.
What is the job of a tech support?
A tech support professional assists users with troubleshooting hardware and software issues, providing technical guidance and solutions. They often use diagnostic tools, communicate clearly with customers, and may hold certifications like CompTIA A+ to perform their duties effectively.
What skills do I need for tech support?
Tech support professionals need strong communication skills to explain technical issues clearly, along with problem-solving abilities to diagnose and resolve hardware and software problems. Knowledge of operating systems, networking, and common troubleshooting tools is essential, and certifications like CompTIA A+ can enhance credibility and job prospects.
More about Tech Support jobs
What are the most commonly searched types of Tech Support jobs in Hickory, NC?
The most popular types of Tech Support jobs in Hickory, NC are:
What are popular job titles related to Tech Support jobs in Hickory, NC?
For Tech Support jobs in Hickory, NC, the most frequently searched job titles are:
What job categories do people searching Tech Support jobs in Hickory, NC look for?
The top searched job categories for Tech Support jobs in Hickory, NC are:
What cities near Hickory, NC are hiring for Tech Support jobs?
Cities near Hickory, NC with the most Tech Support job openings:
IT Support Engineer
Casar, NC • On-site
Market Securities •
Commercial Banking • 11 - 50 employees11 - 50 employees
Full-time
Posted 16 days ago
Job description
About the Role
Market Securities is looking for an IT Support Engineer to join our growing global IT team. Based in our Madrid office, you will provide day-to-day IT support for local users while working closely with colleagues across our international offices.
Key Responsibilities
- Provide 1st and 2nd line IT support for hardware, software and Microsoft 365.
- Configure and support Windows 10/11 desktops, laptops and mobile devices.
- Manage user accounts in Active Directory and Microsoft Entra ID.
- Support Microsoft 365, Outlook, Teams and SharePoint.
- Enrol and manage devices using Microsoft Intune.
- Troubleshoot printers, meeting room equipment and network connectivity issues.
- Log and resolve incidents using the IT Service Desk platform.
- Assist with IT projects and office technology deployments.
Requirements
- 2-3 years' experience in IT Support.
- Good knowledge of Windows 10/11 and Microsoft 365.
- Basic experience with Active Directory, Entra ID and Intune.
- Understanding of networking fundamentals (DNS, DHCP, TCP/IP).
- Strong troubleshooting and customer service skills.
- Fluent English and Spanish.
Nice to Have
- Microsoft certifications
- ITIL Foundation
- PowerShell knowledge
About Market Securities
Sourced by ZipRecruiter
Industry
Commercial banking
Company size
11 - 50 Employees
Headquarters location
New York, NY, US
Year founded
2016