Entry Level Computer Hardware Engineer Jobs in Ann Arbor, MI

Who we are:

Detroit PBS is Michigan's largest and most-watched public television station serving Southeastern Michigan and serves the most diverse public television audience in the country. Detroit PBS is also the state's only community-licensed station, meaning it operates independent of any educational, government or other institution. Its funding comes from the community it serves.

Each week more than two million people watch our five broadcast channels, and nearly 200,000 people listen to our radio station, 90.9 WRCJ for classical days and jazzy nights. In addition, Detroit PBS is building the next generation of public media with our rapidly growing digital presence, which has grown to reach more than half a million unique visitors through our website, YouTube channels, and social media platforms each month.

Our core values: excellence, innovation, trust, diversity, engagement and financial sustainability are evident in everything we do. From the engaging content we provide to the way we work with viewers, supporters, board members and employees, to the local events we host, Detroit PBS connects with thousands of our fellow community members each year.

For more information about Detroit PBS, please visit the website https://www.detroitpbs.org/.

The Opportunity

The NetworkAdministratoris responsible forthe IT equipment and user services including personal computers (desktops, laptops), computer configuration and operations, network wiring to desktops, internal wireless systems, user network access, and email services.TheNetworkAdministrator works closely with the ITDirectorand the VP of Engineering& Technical Operationsas well asother management staff or service providers in carrying out IT support operations of the Station.

Essential Functions

• Installs andmaintainsinternal network infrastructure including routers,switches, andfirewalls.

• Maintains all software upgrades for network equipmentensuringallfirmwarearecomplianttolatest vulnerability standards.

• Installs, assembles, and configures computers, monitors, network infrastructure and peripherals such as printers, scanners, and related hardware; pulls cables and rewires or directs the rewiring of cables as required for new installations and office reconfiguration.

• Troubleshootsproblems with computer systems, including troubleshooting hardware and software, e-mail, network, and peripheral equipment problems; makes repairs and corrections if required.

• Makes hardware and software acquisitionrecommendationsincluding helping users assess computing needs and providing justification for new equipment and services.

• Assistsin instructing station staff in the use of standard business and administrative software, such as word processing and spreadsheets; provides instruction or documentation whererequired.

• Assistswith the planning, design, research, and acquisition of new or upgraded hardware and software systems;maintainscurrent knowledge of hardware, software and network technology and recommends modificationstoadministrationas necessary.

• Assistsengineering with BroadcastNetworkneeds asrequired.

• Performs other duties of a similar nature or level.

Skills

• Ability to analyze problems, research alternative solutions, and implement prompt corrective actions.

• Proficient knowledge of computer hardware,softwareand peripherals such as servers, monitors, cables, network systems, printers, plotters, wireless routers, wirelessnetworksand smart phone integration.

• Proficient knowledge of procedures for installing, configuring, upgrading, troubleshooting, and repairing applicable software,hardwareand peripherals; and techniques for explaining technical concepts and procedures to non-technical users.

• Knowledge of current technology related to station applications, networks andtelecommunicationsand the equipment and softwarerequiredto maximize system support.

Qualifications

Two years of college-level courses in computer science, information technology or a related field, andthreeyears of general computer installation, maintenance, and repair experience; or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job as listed above.

• Office 365 administration experience

• Experience working in a Windows environment

• Microsoft MCP Certification a plus

• Powershellscriptinga plus

• WAN routing experiencea plus

• MAC experience a plus

• Linux Experience a plus

Physical Demands

Individualmust be able to type and sit behind a desk for extended periods of time. Bending and lifting 50lbs.

Work Environment

Individual isexposed to a typical office setting with computer equipment.This role will require local travel to respond to IT needs and troubleshooting at our various metro-Detroit locations.

*No telephone calls or third parties.

Detroit Public Media, d/b/a Detroit PBS and WRCJ 90.9 FM, is an equal opportunity employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability status, marital status, military status, or protected veteran status. Employment decisions at Detroit PBS will be based on merit, qualifications, and abilities. The specific statements above are not intended to be all inclusive.