Virtualization Engineer (Entry Level to SME) TS/SCI with Poly REQUIRED Category: Project Management ... support diverse, mission-critical workloads. • Oversee private and public cloud federation ...
Virtualization Engineer (Entry Level to SME) TS/SCI with Poly REQUIRED Category: Project Management ... support diverse, mission-critical workloads. • Oversee private and public cloud federation ...
Technical Support Specialist - Level 1
Kensington, MD · On-site
$40K - $55K/yr
... basic cloud services), the TSS - L1 should be capable of taking ownership of issues and either ... Preferred Experience Background This is an entry level technical position. The ideal candidate will ...
Quick apply
Technical Support Specialist - Level 1
Kensington, MD · On-site
$40K - $55K/yr
... basic cloud services), the TSS - L1 should be capable of taking ownership of issues and either ... Preferred Experience Background This is an entry level technical position. The ideal candidate will ...
Peer Support Specialist - JRDC, ORCC
Glen Burnie, MD · On-site
$20 - $20.39/hr
The Detention Center/Re-Entry Peer Support Specialist is an entry-level, non-clinical position ... Maintain accurate records in Welligent, a cloud-based electronic health record system, documenting ...
Peer Support Specialist - JRDC, ORCC
Glen Burnie, MD · On-site
$20 - $20.39/hr
The Detention Center/Re-Entry Peer Support Specialist is an entry-level, non-clinical position ... Maintain accurate records in Welligent, a cloud-based electronic health record system, documenting ...
... hybrid cloud, automation, data, and security. This role combines technical problem-solving ... Support customer adoption, expansion, and success by helping clients define use cases, remove ...
... hybrid cloud, automation, data, and security. This role combines technical problem-solving ... Support customer adoption, expansion, and success by helping clients define use cases, remove ...
... hybrid cloud, automation, data, and security. This role combines technical problem-solving ... Support customer adoption, expansion, and success by helping clients define use cases, remove ...
New
... hybrid cloud, automation, data, and security. This role combines technical problem-solving ... Support customer adoption, expansion, and success by helping clients define use cases, remove ...
New
Deep understanding of cloud database infrastructures (AWS RDS, Azure SQL, GCP Cloud SQL). • Soft ... To support the ability to reward for merit-based performance, CGI typically does not hire ...
Deep understanding of cloud database infrastructures (AWS RDS, Azure SQL, GCP Cloud SQL). • Soft ... To support the ability to reward for merit-based performance, CGI typically does not hire ...
Student Administrative Assistant I _On-Campus FWS
Washington, DC · On-site
$18.40/hr
Position Title Student Administrative Assistant I _On-Campus FWS Level of Support Student Support I ... Students will also index documents using the GWSB cloud system and assist with special projects as ...
Student Administrative Assistant I _On-Campus FWS
Washington, DC · On-site
$18.40/hr
Position Title Student Administrative Assistant I _On-Campus FWS Level of Support Student Support I ... Students will also index documents using the GWSB cloud system and assist with special projects as ...
Peer Support Specialist, Recovery Housing/Crisis Stabilization Services
Glen Burnie, MD · On-site
$20 - $20.39/hr
The Crisis Stabilization Services Peer Support Specialist (CSS Peer) is an entry-level position ... Responsible for maintaining accurate records in Welligent, a cloud-based electronic health record ...
Peer Support Specialist, Recovery Housing/Crisis Stabilization Services
Glen Burnie, MD · On-site
$20 - $20.39/hr
The Crisis Stabilization Services Peer Support Specialist (CSS Peer) is an entry-level position ... Responsible for maintaining accurate records in Welligent, a cloud-based electronic health record ...
The technical associate will be part of a dynamic team of R&D associates, support agents, UI/UX ... The software drives our SaaS model and cloud-based applications for digital signage solutions ...
The technical associate will be part of a dynamic team of R&D associates, support agents, UI/UX ... The software drives our SaaS model and cloud-based applications for digital signage solutions ...
Cybersecurity Systems Engineer (Entry Level to SME) TS/SCI with with Security Clearance
Arlington, VA · On-site
$66 - $81/hr
The Cybersecurity Systems Engineer supports senior staff in maintaining and securing an ... and cloud-based security systems. • System Hardening: Implement and maintain hardware and ...
Cybersecurity Systems Engineer (Entry Level to SME) TS/SCI with with Security Clearance
Arlington, VA · On-site
$66 - $81/hr
The Cybersecurity Systems Engineer supports senior staff in maintaining and securing an ... and cloud-based security systems. • System Hardening: Implement and maintain hardware and ...
The technical associate will be part of a dynamic team of R&D associates, support agents, UI/UX ... The software drives our SaaS model and cloud-based applications for digital signage solutions ...
The technical associate will be part of a dynamic team of R&D associates, support agents, UI/UX ... The software drives our SaaS model and cloud-based applications for digital signage solutions ...
The technical associate will be part of a dynamic team of R&D associates, support agents, UI/UX ... The software drives our SaaS model and cloud-based applications for digital signage solutions ...
Quick apply
The technical associate will be part of a dynamic team of R&D associates, support agents, UI/UX ... The software drives our SaaS model and cloud-based applications for digital signage solutions ...
The System Administrator is an entry-level IT professional who helps maintain and support an ... Administer and monitor physical/virtual servers, storage arrays (SAN/NAS), and cloud environments ...
The System Administrator is an entry-level IT professional who helps maintain and support an ... Administer and monitor physical/virtual servers, storage arrays (SAN/NAS), and cloud environments ...
Junior DevOps Engineer
Falls Church, VA · On-site
$56.25 - $77/hr
... Entry Level Job Type Full-time Location CTAC HQ - Falls Church, VA 22042 US (Primary) Travel 0 ... Support operations and maintenance of applications running on-premises and in the cloud. * Develop ...
Junior DevOps Engineer
Falls Church, VA · On-site
$56.25 - $77/hr
... Entry Level Job Type Full-time Location CTAC HQ - Falls Church, VA 22042 US (Primary) Travel 0 ... Support operations and maintenance of applications running on-premises and in the cloud. * Develop ...
SME Software Developer and Web Master Team Support (Computer Sci with Security Clearance
Fort George G Meade, MD · On-site
$140K - $200K/yr
Design and implement overall secure, scalable, and efficient cloud architecture utilizing a wide ... E support solutions to the Department of Defense and throughout the intelligence community.
SME Software Developer and Web Master Team Support (Computer Sci with Security Clearance
Fort George G Meade, MD · On-site
$140K - $200K/yr
Design and implement overall secure, scalable, and efficient cloud architecture utilizing a wide ... E support solutions to the Department of Defense and throughout the intelligence community.
You will analyze client needs, implement software solutions, and provide training and support for ... PwC does not intend to hire experienced or entry level job seekers who will need, now or in the ...
You will analyze client needs, implement software solutions, and provide training and support for ... PwC does not intend to hire experienced or entry level job seekers who will need, now or in the ...
Entry Level Automation Travel Engineer
Washington, DC · Hybrid
$89K - $101K/yr
This travel-focused role includes additional compensation and benefits designed to support a ... cloud-enabled test and measurement systems * Collaborate with project teams of varying sizes and ...
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Entry Level Automation Travel Engineer
Washington, DC · Hybrid
$89K - $101K/yr
This travel-focused role includes additional compensation and benefits designed to support a ... cloud-enabled test and measurement systems * Collaborate with project teams of varying sizes and ...
SURVEY TECHNICIAN (ENTRY LEVEL) 3D LASER SCANNING & POINT CLOUD TEMPORARY (6 MONTHS) WITH ... Support point cloud registration and processing using Leica Cyclone and NavVis Ivion (training ...
Quick apply
SURVEY TECHNICIAN (ENTRY LEVEL) 3D LASER SCANNING & POINT CLOUD TEMPORARY (6 MONTHS) WITH ... Support point cloud registration and processing using Leica Cyclone and NavVis Ivion (training ...
SURVEY TECHNICIAN (ENTRY LEVEL) 3D LASER SCANNING & POINT CLOUD TEMPORARY (6 MONTHS) WITH ... Support point cloud registration and processing using Leica Cyclone and NavVis Ivion (training ...
SURVEY TECHNICIAN (ENTRY LEVEL) 3D LASER SCANNING & POINT CLOUD TEMPORARY (6 MONTHS) WITH ... Support point cloud registration and processing using Leica Cyclone and NavVis Ivion (training ...
SURVEY TECHNICIAN (ENTRY LEVEL) 3D LASER SCANNING & POINT CLOUD TEMPORARY (6 MONTHS) WITH ... Support point cloud registration and processing using Leica Cyclone and NavVis Ivion (training ...
SURVEY TECHNICIAN (ENTRY LEVEL) 3D LASER SCANNING & POINT CLOUD TEMPORARY (6 MONTHS) WITH ... Support point cloud registration and processing using Leica Cyclone and NavVis Ivion (training ...
Entry Level Cloud Support information
What is an entry level cloud support?
An Entry Level Cloud Support job involves assisting customers and internal teams with troubleshooting cloud-based systems, resolving technical issues, and providing guidance on cloud services. Responsibilities typically include responding to support tickets, diagnosing network or application problems, and escalating complex issues. Strong communication skills, basic knowledge of cloud platforms like AWS, Azure, or Google Cloud, and problem-solving abilities are essential. This role serves as a foundation for advancing into more specialized cloud engineering or administration positions.
What does an entry level cloud support do?
In an Entry Level Cloud Support role, you can expect to handle tasks like responding to customer inquiries, troubleshooting basic cloud infrastructure issues, and documenting solutions in ticketing systems. You'll frequently work with more experienced team members, escalating complex problems as needed and learning from their expertise. Communication with customers is often through email, live chat, or phone, requiring clear explanations and active listening. This hands-on support experience builds a strong foundation in cloud technologies, offering career growth opportunities as you develop technical and customer service skills.
What are the key skills and qualifications needed to thrive in the entry level cloud support position, and why are they important?
To thrive as an Entry Level Cloud Support professional, you need basic knowledge of cloud computing concepts, troubleshooting skills, and a relevant degree or technical training. Familiarity with cloud platforms like AWS, Azure, or Google Cloud, as well as ticketing systems and possibly entry-level certifications such as AWS Certified Cloud Practitioner, is often expected. Strong problem-solving abilities, effective communication, and a customer-focused mindset are valuable soft skills in this position. These competencies enable rapid issue resolution, positive customer experiences, and contribute to a reliable, collaborative support environment.
Is entry level cloud support in demand?
What are the most commonly searched types of Cloud Support jobs in Washington?
The most popular types of Cloud Support jobs in Washington are:
What are popular job titles related to Entry Level Cloud Support jobs in Washington?
For Entry Level Cloud Support jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Entry Level Cloud Support jobs in Washington look for?
The top searched job categories for Entry Level Cloud Support jobs in Washington are:
What cities in Washington are hiring for Entry Level Cloud Support jobs?
Cities in Washington with the most Entry Level Cloud Support job openings:

Virtualization Engineer (Entry Level to SME) TS/SCI with Poly REQUIRED
Arlington, VA • On-site
Full-time
Retirement, PTO
Posted 28 days ago
CGI rating
7.1
Based on 19 frontline employees who took The Breakroom Quiz
149th of 224 rated it services
Job description
Category: Project Management
Main location: United States, Virginia, Arlington
Position ID:J0726-2100
Employment Type: Full Time
Position Description:
CGI Federal has an exciting opportunity for Virtualization Engineers within our Intel sector advancing the national security mission through cutting edge technology. You must have a passion for keeping pace with rapidly evolving technology advancements and leveraging your knowledge on a highly collaborative team to deliver state-of-the-art capabilities.
The Virtualization Engineer supports the IT team by maintaining, monitoring, and troubleshooting virtual machines and basic server infrastructures. They assist senior engineers by building virtual environments, applying system patches, and performing routine hardware health checks.
CGI Federal is growing its high-performance team whose members share a passion for building high-quality, scalable, advanced IT solutions in a collaborative, fast-paced, outcome-driven mission.
This position is located in our Arlington office; however, a hybrid working model is acceptable.
Your future duties and responsibilities:
Key Responsibilities (Entry Level)
• VM Management: Create, provision, and deploy basic virtual machines (VMs) based on standardized templates.
• System Monitoring: Track the performance of virtual servers, ensuring they have enough CPU, memory, and disk space.
• Routine Maintenance: Assist with software upgrades, system patching, and regular backups.
• Basic Troubleshooting: Identify and resolve routine issues related to virtual networking (e.g., VLANs) and data storage.
• Documentation: Create and update technical runbooks, diagrams, and standard operating procedures
Key Responsibilities (Junior Level)
• VM Management: Create, clone, modify, and delete virtual machines and templates based on standard provisioning requests.
• System Monitoring: Monitor virtual infrastructure performance using built-in tools (e.g., CPU, RAM, and storage utilization) to spot minor bottlenecks before they escalate.
• First-Line Support: Troubleshoot basic end-user and server connectivity issues related to the virtualized environment.
• Routine Maintenance: Assist with periodic patching, updates, and managing snapshots/backups of VMs.
• Documentation: Create and maintain up-to-date knowledge base articles, standard operating procedures (SOPs), and asset tracking.
Key Responsibilities (Mid-Level)
• Infrastructure Management: Deploy, configure, and maintain virtualized environments across platforms like VMware vSphere, Microsoft Hyper-V, or Nutanix.
• Complex Troubleshooting: Resolve escalated technical issues (L1 tickets) regarding virtual machine (VM) performance bottlenecks, host resource exhaustion, and compatibility problems.
• Lifecycle & Patch Management: Execute routine patching, upgrades, and firmware updates utilizing management tools like VMware vCenter or SDDC Manager.
• Backup & Disaster Recovery: Administer enterprise backup solutions (e.g., Veeam, Cohesity) and assist in validating recovery point/time objectives (RPO/RTO).
• Resource Optimization: Monitor and tune CPU, memory, and storage allocations to ensure optimal performance and scalability across data centers.
• Automation & Scripting: Write and maintain scripts (PowerShell, Python, or Ansible) to automate VM provisioning and configuration management.
• Security & Compliance: Implement security hardening, audit virtual environments, and ensure alignment with corporate governance.
Key Responsibilities (Senior Level)
Architecture & Engineering
• Architect, design, and deploy hyper-converged and highly available virtualization solutions to support diverse, mission-critical workloads.
• Oversee private and public cloud federation, ensuring seamless cloud-bursting and robust disaster recovery (DR) architectures.
• Develop and enforce lifecycle management, capacity planning, and technical blueprints for data center solutions.
Advanced Operations & Escalation
• Serve as the Tier-3 / final-escalation point for the resolution of catastrophic system failures, latency bottlenecks, and vendor-level outages.
• Perform complex Root Cause Analysis (RCA) and execute detailed system troubleshooting across physical servers, hypervisors, and SAN/NAS storage arrays.
• Lead workload migrations from legacy environments to modern, software-defined data center (SDDC) architectures.
Automation & Scripting
• Drive a culture of Infrastructure-as-Code (IaC), eliminating manual administration through the use of VMware Aria/vRealize, PowerShell, Terraform, and Ansible.
• Automate the provisioning, monitoring, and scaling of virtual environments, VDI (Virtual Desktop Infrastructure) platforms, and Kubernetes/container-based virtualization (e.g., Red Hat OpenShift).
Security & Compliance
• Implement security hardening standards using CIS, STIG, and Zero-Trust benchmarks across the virtualization stack.
• Collaborate heavily with security teams to manage micro-segmentation, firewall policies, and virtual network security.
Leadership & Vendor Management
• Mentor Level-1 and Level-2 support engineers to foster continuous growth and team competency.
• Serve as the primary technical liaison during high-impact outages, collaborating directly with Tier-3 vendor support (e.g., VMware, Microsoft, hardware OEMs)
Key Responsibilities (SME Level)
• Advanced Architecture & Design: Architect zero-trust, hyper-converged, and software-defined architectures (SDDC) integrating compute, storage, and software-defined networking (e.g., VMware NSX-T, Cisco ACI).
• Extreme Troubleshooting & RCA: Serve as the final escalation point for the most severe, system-wide incidents. Conduct deep-dive Root Cause Analysis (RCA) and collaborate directly with vendor engineering teams (VMware, Nutanix, Microsoft) to patch or resolve deep compatibility issues.
• Automation & Orchestration: Drive Infrastructure as Code (IaC) pipelines. Eliminate manual provisioning by writing and maintaining advanced infrastructure automation scripts in Python, PowerShell, PowerCLI, or HashiCorp Terraform.
• Capacity & Performance Tuning: Design proactive, AI-driven performance monitoring strategies. Oversee hardware lifecycles, and execute complex capacity planning to align virtual environments with dynamic, highly distributed AI/ML or Big Data workload demands.
• Resiliency & DR: Architect, automate, and regularly test geo-redundant Disaster Recovery (DR) and business continuity systems, focusing on low Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO).
• Mentorship & Strategy: Mentor L2/L3 engineers, define operational best practices, and help establish organizational security and compliance standards.
Required qualifications to be successful in this role:
All roles require an active TS/SCI with Poly
Entry Level:
• Education:
o High School Diploma/GED with 4 years of relevant experience,
o Associates Degree with 2 years of relevant experience,
o or Bachelor's Degree with 0 years of relevant experience
• Basic IT Knowledge: Fundamental understanding of operating systems (Windows and Linux) and networking.
• Certifications: Entry-level credentials such as the VMware Certified Technical Associate (VCTA) or Microsoft Certified: Azure Fundamentals are highly preferred.
• Soft Skills: Strong analytical problem-solving skills and a willingness to learn complex enterprise systems
Junior Level/Moderate:
• Education:
o High School Diploma/GED with 6 years of relevant experience,
o Associates Degree with 4 years of relevant experience,
o Bachelor's Degree with 2 years of relevant experience,
o or Masters Degree with 0 years of relevant experience
• Foundational Knowledge: Solid understanding of core IT infrastructure components, including networking (IP, VLANs), storage (SAN/NAS), and server hardware.
• Platform Familiarity: Basic exposure to hypervisor platforms like VMware or Microsoft Hyper-V.
• Basic Scripting: Familiarity with command-line tools and scripting languages (like PowerShell or Bash) for basic automation.
• Soft Skills: Strong problem-solving abilities, excellent written/verbal communication, and an eagerness to learn complex enterprise systems.
Mid-Level/Complex:
• Education:
o High School Diploma/GED with 8 years of relevant experience,
o Associates Degree with 6 years of relevant experience,
o Bachelor's Degree with 4 years of relevant experience,
o or Masters Degree with 2 years of relevant experience,
o or PhD with 0 years of relevant experience
• Core Technical Knowledge: In-depth understanding of storage area networks (SAN/NAS), networking (VLANs, vSwitches, NSX), and x86 server architecture.
• Certifications: Highly desired credentials include VMware Certified Professional (VCP), VMware Cloud Foundation Specialist, or Microsoft Certified: Windows Server Hybrid Administrator Associate.
• Soft Skills: Strong analytical capabilities, ITIL process understanding, and excellent communication skills for cross-team collaboration.
Senior Level/Exceptionally Complex:
• Education:
o High School Diploma/GED with 10 years of relevant experience,
o Associates Degree with 8 years of relevant experience,
o Bachelor's Degree with 6 years of relevant experience,
o or Masters Degree with 4 years of relevant experience,
o or PhD with 2 years of relevant experience
• Core Technologies: Deep, hands-on expertise with VMware vSphere, ESXi, vSAN, and NSX-T. Experience with alternative hypervisors (KVM, Hyper-V, Nutanix) and VDI environments (Omnissa Horizon).
• Automation: Proficiency with scripting languages and automation engines (PowerShell, PowerCLI, Terraform, Ansible).
• Integrations: Solid understanding of shared storage protocols (SAN/NAS/NVMe over Fabrics) and enterprise server hardware (e.g., HPE, Dell).
• Certifications: Highly valued senior certifications, such as VMware Certified Design Expert (VCDX), VMware Certified Professional (VCP), or Microsoft Certified: Azure Solutions Architect Expert.
SME Level/Exceptionally Complex:
• Education:
o High School Diploma/GED with 12 years of relevant experience,
o Associates Degree with 10 years of relevant experience,
o Bachelor's Degree with 8 years of relevant experience,
o or Masters Degree with 6 years of relevant experience,
o or PhD with 4 years of relevant experience
• Certifications: Elite vendor certifications strongly preferred (e.g., VMware VCDX, VCAP, or equivalent advanced cloud/virtualization credentials).
• Deep Domain Knowledge: Exceptional expertise across major hypervisors (VMware vSphere/ESXi, Microsoft Hyper-V, KVM) and VDI environments.
• Scripting Mastery: High-level proficiency in at least two scripting languages (e.g., PowerShell, Python, Bash) and modern configuration management frameworks.
CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $89,600.00 - $204,000.00.
CGI Federal's benefits are offered to eligible professionals on their first day of employment to include:
. Competitive compensation
. Comprehensive insurance options
. Matching contributions through the 401(k) plan and the share purchase plan
. Paid time off for vacation, holidays, and sick time
. Paid parental leave
. Learning opportunities and tuition assistance
. Wellness and Well-being programs
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What you can expect from us:
Together, as owners, let's turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because...
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction.
Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
Come join our team-one of the largest IT and business consulting services firms in the world.
Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business.
CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com. You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, thi