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Entry Level Cloud Support Jobs in Kent, WA (NOW HIRING)

This is not your typical entry-level sales role - it's a launchpad. At Amazon, our peculiar culture ... the full support of the world's leading cloud platform. As a CAR, you will take the lead in ...

This is not your typical entry-level sales role - it's a launchpad. At Amazon, our peculiar culture ... the full support of the world's leading cloud platform. As a CAR, you will take the lead in ...

This is not your typical entry-level sales role - it's a launchpad. At Amazon, our peculiar culture ... the full support of the world's leading cloud platform. As a CAR, you will take the lead in ...

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Entry Level Cloud Support information

What is an entry level cloud support?

An Entry Level Cloud Support job involves assisting customers and internal teams with troubleshooting cloud-based systems, resolving technical issues, and providing guidance on cloud services. Responsibilities typically include responding to support tickets, diagnosing network or application problems, and escalating complex issues. Strong communication skills, basic knowledge of cloud platforms like AWS, Azure, or Google Cloud, and problem-solving abilities are essential. This role serves as a foundation for advancing into more specialized cloud engineering or administration positions.

What does an entry level cloud support do?

In an Entry Level Cloud Support role, you can expect to handle tasks like responding to customer inquiries, troubleshooting basic cloud infrastructure issues, and documenting solutions in ticketing systems. You'll frequently work with more experienced team members, escalating complex problems as needed and learning from their expertise. Communication with customers is often through email, live chat, or phone, requiring clear explanations and active listening. This hands-on support experience builds a strong foundation in cloud technologies, offering career growth opportunities as you develop technical and customer service skills.

What are the key skills and qualifications needed to thrive in the entry level cloud support position, and why are they important?

To thrive as an Entry Level Cloud Support professional, you need basic knowledge of cloud computing concepts, troubleshooting skills, and a relevant degree or technical training. Familiarity with cloud platforms like AWS, Azure, or Google Cloud, as well as ticketing systems and possibly entry-level certifications such as AWS Certified Cloud Practitioner, is often expected. Strong problem-solving abilities, effective communication, and a customer-focused mindset are valuable soft skills in this position. These competencies enable rapid issue resolution, positive customer experiences, and contribute to a reliable, collaborative support environment.

Is entry level cloud support in demand?

Entry level cloud support roles are in high demand due to the increasing adoption of cloud computing across industries. Employers seek candidates with foundational knowledge of cloud platforms like AWS, Azure, or Google Cloud, along with basic troubleshooting and support skills. Certifications such as AWS Certified Cloud Practitioner can enhance job prospects in this field.

What cities near Kent, WA are hiring for Entry Level Cloud Support jobs?

Cities near Kent, WA with the most Entry Level Cloud Support job openings:

Infographic showing various Entry Level Cloud Support job openings in Kent, WA as of August 2026, with employment types broken down into 85% Full Time, and 15% Temporary. Highlights an 32% In-person, 17% Hybrid, and 51% Remote job distribution.

Software Engineer (File System) (Seattle)

Alibaba Cloud

Seattle, WA โ€ข On-site

$156K - $256K/yr

Full-time

This job post hasย expired today.ย Applications are no longer accepted.


Job description

Get AI-powered advice on this job and more exclusive features.

This range is provided by Alibaba Cloud. Your actual pay will be based on your skills and experience โ€” talk with your recruiter to learn more.

Base pay range

$156,000.00/yr - $256,800.00/yr

Global Talent Acquisition Talent Sourcer

In Alibaba Cloud, we provide the fundamental Cloud technology and infrastructure to help merchants, brands and other businesses that provide products, services and digital content to leverage the power of the Internet to engage with their users and customers. Our team is tasked to build the core components of Alibaba cloud storage. We have created a planetary scale distributed systems that handles hundreds of billions of requests per day and stores multiple exabytes of data. We are constantly delivering the next killer feature and tackling interesting challenges in technologies such as big-data, Cloud Native, and etc. We provide reliable, highly scalable and highly performing distributed file system services on which our users build their mission critical services.

We are seeking a highly skilled and innovative High-Performance File System Development Engineer to join our team. You will play a crucial role in building next-generation file systems designed to support cutting-edge applications in Large Model Training and Autonomous Driving. You will be involved in core design, development, and optimization, tackling critical challenges such as massive data storage, high-speed data access, and distributed consistency.

Key Responsibilities:

  1. Participate in the architectural design and core module development of high-performance file systems, with a strong focus on optimizing performance for Large Model Training and Autonomous Driving workloads.
  2. Conduct performance analysis and tuning, resolving bottlenecks related to high concurrency, low latency, and high throughput.
  3. Design and implement efficient data storage, access, and management mechanisms, optimizing I/O paths for maximum efficiency.
  4. Contribute to the development of distributed file systems, addressing challenges related to data consistency, fault tolerance, and scalability.
  5. Collaborate closely with product teams to understand business requirements and deliver innovative technical solutions.
  6. Engage in technical research and innovation, exploring new storage technologies and architectures.

Minimum Qualifications:

  1. Proficiency in C/C++ programming, with a strong foundation in data structures, algorithms, network programming, and multi-threaded programming.
  2. Solid understanding of Linux operating system principles, with experience in kernel development and debugging preferred.
  3. Strong problem-solving and analytical skills, with the ability to quickly identify and resolve complex technical issues.
  4. Excellent communication and teamwork skills, with the ability to collaborate effectively with team members.
  5. Strong passion for technology and innovation, with a willingness to embrace challenges and explore new technologies.
  6. Honest, diligent, and rigorous work ethic.
  7. Familiarity with Python or other scripting languages.

Preferred Qualifications:

  1. Experience in cloud infrastructure development, with a strong understanding of distributed storage and computing technologies.
  2. Deep understanding of the internals of open-source systems such as Linux, HBase, Cassandra, Hadoop, and Kubernetes.
  3. Experience in distributed computing environments such as MPI, Parameter Server, TensorFlow, Caffe, and PyTorch.
  4. Experience developing with Paxos, Raft, and other fault-tolerant protocols.
  5. Keen interest in emerging technologies, with a demonstrated ability to generate new ideas and innovations.

The pay range for this position at commencement of employment is expected to be between $156,000/year and $256,800/year. However, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.

If hired, employee will be in an โ€œat-will positionโ€ and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Seniority level

Entry level

Employment type

Full-time

Job function

Industries

Software Development

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