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Entry Level Cloud Support Remote Jobs in New York

Fisher Organization

Remote Entry-Level Sales

Edison, NJ · Remote

Remote Benefits & Client Support Representative (Entry-Level) Location: Remote (U.S.) Schedule: Full-Time | Flexible Hours About the Opportunity We're growing our remote team and seeking motivated ...

New

Fisher Organization

Remote Entry-Level Sales

Newark, NJ · Remote

Remote Benefits & Client Support Representative (Entry-Level) Location: Remote (U.S.) Schedule: Full-Time | Flexible Hours About the Opportunity We're growing our remote team and seeking motivated ...

New

Fisher Organization

Remote Entry-Level Sales

Bronx, NY · Remote

Remote Benefits & Client Support Representative (Entry-Level) Location: Remote (U.S.) Schedule: Full-Time | Flexible Hours About the Opportunity We're growing our remote team and seeking motivated ...

New

Fisher Organization

Entry-Level Remote Sales

Bronx, NY · Remote

Position: Entry-Level Manager - Leadership Development Track (Remote) If you're driven, coachable ... Coach and support a team of agents to reach and exceed performance goals Lead by example through ...

New

Fisher Organization

Entry-Level Remote Sales

Newark, NJ · Remote

Position: Entry-Level Manager - Leadership Development Track (Remote) If you're driven, coachable ... Coach and support a team of agents to reach and exceed performance goals Lead by example through ...

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Entry Level Cloud Support Remote information

What is an entry level cloud support remote job?

Entry level cloud support remote jobs are positions for individuals who provide technical assistance and troubleshooting for cloud-based services and platforms, while working remotely from their home or another location outside of a traditional office. These roles often involve helping customers or internal users resolve issues with cloud applications, infrastructure, and services, as well as responding to support tickets, monitoring systems, and escalating complex problems to senior staff. Candidates typically need basic IT knowledge, strong communication skills, and familiarity with cloud computing concepts, though many employers provide training for specific platforms like AWS, Azure, or Google Cloud.

What are the key skills and qualifications needed to thrive as an entry level cloud support remote specialist?

To thrive as an Entry Level Cloud Support Specialist (Remote), you typically need foundational knowledge of cloud computing concepts, basic networking, and troubleshooting skills, often supported by a related degree or technical training. Familiarity with cloud platforms like AWS, Azure, or Google Cloud, as well as ticketing systems and basic scripting languages, is highly valuable, and certifications such as AWS Certified Cloud Practitioner can be advantageous. Strong communication, problem-solving abilities, and a customer-focused attitude help you effectively resolve client issues and collaborate with team members remotely. These skills and qualities are crucial for ensuring timely, accurate support and maintaining client satisfaction in a fast-evolving technical environment.

What are common challenges faced by entry level cloud support professionals working remotely, and how can they be overcome?

Entry-level cloud support professionals working remotely often face challenges such as effective communication with team members, staying updated on rapidly evolving cloud technologies, and troubleshooting issues without in-person guidance. To overcome these, it's important to proactively use collaboration tools, participate actively in virtual meetings, and leverage internal documentation or mentorship programs. Building strong relationships with colleagues and regularly setting aside time for self-paced learning can also help you adapt quickly and succeed in a remote environment.

Is entry level cloud support a stressful job?

Entry level cloud support roles can be stressful due to the need to troubleshoot technical issues quickly and maintain system uptime. However, the stress level often depends on the work environment, workload, and familiarity with cloud platforms like AWS or Azure. Developing strong problem-solving skills and gaining relevant certifications can help manage job-related stress.

What are popular job titles related to Entry Level Cloud Support Remote jobs in New York?

For Entry Level Cloud Support Remote jobs in New York, the most frequently searched job titles are:

What job categories do people searching Entry Level Cloud Support Remote jobs in New York look for?

The top searched job categories for Entry Level Cloud Support Remote jobs in New York are:

What cities in New York are hiring for Entry Level Cloud Support Remote jobs?

Cities in New York with the most Entry Level Cloud Support Remote job openings:

Entry Level Cloud Support Remote jobs near you
Infographic showing various Entry Level Cloud Support Remote job openings in New York as of August 2026, with employment types broken down into 83% Full Time, and 17% Contract. Highlights an 100% Remote job distribution.

Cloud Support Specialist - Remote / Telecommute

CYNET SYSTEMS

Rahway, NJ • Remote

$35 - $40/hr

Contractor

Medical, Dental, Vision, Life, Retirement

Posted 5 days ago

Job description

Job Overview:

Pay Range: $35.00hr - $40.00hr

Requirement/Must Have:

  • Bachelor’s or Master’s degree in Computer Science, Information Technology, Engineering, or a related field.
  • 2+ years of experience in cloud support or IT operations with AWS and Azure.
  • Strong understanding of ITSM processes and experience with ServiceNow.
  • Proficiency with Dynatrace, BigPanda, or similar monitoring and alerting tools.
  • Experience with JIRA for ticket management and Confluence for documentation.
  • Basic to intermediate shell scripting skills for automation.
  • Solid knowledge of AWS and Azure services and cloud operations.
  • Strong verbal and written communication skills.
  • Excellent communication and presentation skills.
  • Ability to communicate effectively with stakeholders.

Responsibilities:

  • Provide L2/L3 support for AWS and Azure cloud environments, ensuring high availability and performance.
  • Manage incidents, service requests, and changes using ServiceNow, following ITIL best practices.
  • Monitor cloud infrastructure health using Dynatrace and BigPanda, proactively identifying issues.
  • Troubleshoot cloud resource issues, networking problems, and service disruptions.
  • Collaborate with cloud engineering teams to escalate complex issues and coordinate fixes.
  • Document known issues, troubleshooting guides, and operational procedures in Confluence.
  • Track support activities in JIRA, ensuring SLA compliance and timely resolution.
  • Perform routine maintenance and automation using shell scripts and basic IaC tools.
  • Ensure compliance with industry regulations (GxP, HIPAA) in cloud operations.
  • Participate in on-call rotations and incident response activities.

Nice to Have:

  • ITIL certification.
  • Basic understanding of IaC tools such as Terraform or CloudFormation.
  • Exposure to GenAI technologies and Gemini for AI-assisted operations and automation.

Skills:

  • AWS.
  • Azure.
  • ServiceNow.
  • Dynatrace.
  • BigPanda.
  • JIRA.
  • Confluence.
  • Shell Scripting.
  • ITSM.
  • ITIL.
  • GxP.
  • HIPAA.
  • Terraform.
  • CloudFormation.
  • GenAI.
  • Gemini.

Qualification And Education:

  • Bachelor’s or Master’s degree in Computer Science, Information Technology, Engineering, or a related field.

Benefits:

Our Benefits Include:

  • Medical, Dental, and Vision Insurance
  • 401(k) Retirement Plan
  • Health Savings Account (HSA)
  • Disability Insurance (Short-Term and Long-Term)
  • Life and AD&D Insurance
  • Paid Sick Leave (where required by applicable state or local law)
  • Supplemental Insurance Plans
  • Identity Theft Protection
  • Pet Insurance
  • Employee Wellness Programs
  • Employee Assistance Program (EAP)
  • Career Growth and Professional Development Opportunities

Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws.


About Cynet Systems


Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia.

As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Cynet Systems logo

About Cynet Systems

Sourced by ZipRecruiter

Cynet Systems Inc is a staffing and recruiting corporation nestled in Ashburn, VA, USA. Established in 2010, the company operates within the Information Technology and Services sector, specializing in providing effective workforce solutions to different business needs, including IT consulting, direct hire, and contract staffing services. Through the years, Cynet Systems has built an impressive portfolio, going beyond borders and expanding its operations internationally in Canada and India. Rooted in its core values of teamwork, leadership, and commitment, Cynet Systems helps businesses unlock their full potential by providing versatile and competent professionals that perfectly align with their needs. Fueled by their unwavering mission to deliver top-tier talent to businesses worldwide, Cynet Systems garnered various recognitions including SIA's fastest-growing staffing firms and Best Place to Work in Virginia for 2019.

Industry

It services

Company size

501 - 1,000 Employees

Headquarters location

Sterling, VA, US

Year founded

2010

Social media

Twitter

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