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Remote Cs Jobs in New York (NOW HIRING)

Fireblocks

VP, Customer Success

New York, NY · On-site +1

Data-led - Leverages AI to operate the CS org with focus metrics (GDR, NDR, NPS, adoption, health ... Excellent communication and presentation skills; able to inspire and motivate large, remote, global ...

CareOne

Implementation Specialist - CS

Springfield, NJ · Remote

Now Hiring - Implementation Specialist - Remote NJ The Implementation Specialist is responsible for working with new and current accounts to implement pharmacy services and technology. Job duties ...

CareOne

Implementation Specialist - CS

Springfield, NJ · Remote

Now Hiring - Implementation Specialist - Remote NJ The Implementation Specialist is responsible for working with new and current accounts to implement pharmacy services and technology. Job duties ...

Strategic Employment

VP GTM/RevOps

Brooklyn, NY · Remote

VP, Go-To-Market Strategy / VP, Revenue Operations & Strategy Remote About the Company A fast ... The role sits above Sales, CS, and Account Management and works closely with executive leadership ...

Strategic Employment

VP GTM/RevOps

Brooklyn, NY · Remote

VP, Go-To-Market Strategy / VP, Revenue Operations & Strategy Remote About the Company A fast ... The role sits above Sales, CS, and Account Management and works closely with executive leadership ...

Pivotal Health

Optimization Analyst

Brooklyn, NY · Remote

When CS has a payor compliance question, you're their person, on tickets and on calls. You'll own ... Remote and hybrid flexibility varies by role and team, and is outlined in each . If you're excited ...

Time Doctor

VP of Customer Success

New York, NY · On-site +1

$151K - $194K/yr

We serve remote, hybrid, and outsourced/shared services organizations worldwide, especially in BPO ... We've already rebuilt the CS Playbook from the ground up: account segmentation and tiering, AM pod ...

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Remote Cs information

What is a remote customer service job?

Remote customer service jobs are positions where employees provide support and assistance to customers from a location outside of a traditional office, typically from home. These roles involve communicating with customers via phone, email, chat, or social media to resolve issues, answer questions, and ensure customer satisfaction. Remote customer service representatives use various tools and software to access company information and assist clients efficiently. This type of job offers flexibility and can be found across many industries, including retail, technology, and finance.

What are the key skills and qualifications needed to thrive as a remote customer service representative?

To thrive as a Remote Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, helpdesk ticketing systems, and online communication platforms is typically required. Outstanding candidates excel in empathy, patience, and self-motivation to manage remote work independently. These skills ensure effective customer support, satisfaction, and efficient resolution of issues in a remote environment.

How do remote customer service representatives effectively stay connected with their team and maintain productivity?

Remote Customer Service representatives typically use a combination of communication tools such as instant messaging platforms, video calls, and project management software to stay connected with their teams. Regular virtual meetings and daily check-ins help ensure everyone is aligned on goals and updates. To maintain productivity, clear performance metrics and self-management skills are essential, along with a supportive remote work culture that encourages collaboration. Many companies provide online training and resources to help remote agents succeed and feel engaged.

What is the difference between Remote Cs vs Remote Customer Support Representatives?

AspectRemote CsRemote Customer Support Representatives
Required CredentialsCustomer service certifications, technical knowledgeBasic customer service skills, communication skills
Work EnvironmentHome office, flexible hours, tech-focusedHome office, shift-based, client-facing
Employer & Industry UsageTech companies, SaaS, e-commerceRetail, telecom, service industries
Search & Comparison IntentTechnical support, troubleshootingGeneral customer inquiries, order issues

Remote Cs roles typically involve technical support and troubleshooting, requiring specific certifications and technical skills. Remote Customer Support Representatives focus on general customer service, often with less technical training. Both work remotely but serve different industry needs and customer interactions.

What are the most commonly searched types of Cs jobs in New York?

The most popular types of Cs jobs in New York are:

What are popular job titles related to Remote Cs jobs in New York?

For Remote Cs jobs in New York, the most frequently searched job titles are:

What job categories do people searching Remote Cs jobs in New York look for?

The top searched job categories for Remote Cs jobs in New York are:

What cities in New York are hiring for Remote Cs jobs?

Cities in New York with the most Remote Cs job openings:

Remote Cs jobs near you
Infographic showing various Remote Cs job openings in New York as of August 2026, with employment types broken down into 88% Full Time, 9% Part Time, and 3% Contract. Highlights an 85% Physical, 4% Hybrid, and 11% Remote job distribution.

CS Benchmark Expert - Fully Remote | Upto $84/hr

Mercor

New York, NY • Remote

$84/hr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

About the job

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.

Position: Applied Computer Science Benchmark Specialist
Type: Contract
Compensation: $66–$84/hour
Location: Remote
Commitment: 10+ hours/week

Role Responsibilities

  • Author original computer science questions that test deep conceptual understanding.
  • Ensure questions are unambiguous, self-contained, and precisely defined.
  • Rate each question's difficulty as Medium, Hard, or Expert.
  • Provide 1 correct answer and 9 plausible but subtly incorrect alternatives.
  • Write step-by-step Chain-of-Thought solutions in markdown format.
  • Supply 1–5 academic references per question from reputable sources.
  • For verification tasks: flag issues with clarity, completeness, precision, or solvability.

Qualifications

Must-Have

  • PhD or doctoral candidate in Computer Science, Electrical Engineering, or a closely related field.
  • Master's degree considered for candidates with exceptional depth in a specific subdomain.
  • Strong command of graduate-level CS theory, algorithms, systems design, and/or machine learning.
  • Excellent written English and ability to express complex ideas clearly and concisely.

Preferred

  • Research publications, industry experience at top tech companies, or competitive programming background.

Application Process (Takes 20–30 mins to complete)

  • Upload resume
  • AI interview based on your resume
  • Submit form

Resources & Support

  • For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome
  • For any help or support, reach out to: support@mercor.com

PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.