Entry Level Client Services Jobs in Toronto, ON (NOW HIRING)

What makes this role important at Ipsos?

We are looking for someone who is passionate about market research and motivated by a fast-paced and challenging work environment. This is an excellent entry-level role for someone who is interested in starting a career in the consulting and insights industry. In this role, you will be responsible for servicing Financial Services Clients (Banks, Credit Unions, Credit Card Companies, etc.) leveraging some of the largest syndicated banking behaviour tracking studies in Canada. 

As a Research Analyst, you will support the Account Lead and senior team members as they work with these clients to understand their business issues and execute customized research projects to meet their needs. You will support projects from start to finish, including designing analytical plans with senior team members, extracting data through different software, analyzing said data to generate insights, assisting in developing recommendations, and creating compelling stories and presentations that help illuminate the human behaviors behind the data. You will also be responsible for ensuring the studies run smoothly from an operational standpoint. The Research Analyst will report to the Director and join a team of curious-minded researchers and client partners.

What you can expect to be doing:

• Understand and address business needs/issues of respective clients.

• Manage multiple survey-based market research projects at once, within timeline, including working closely with other team members and colleagues

• Design plan analyses.

• Analyze data and draw conclusions; prepare reports and presentations; make recommendations based on the insights that address the client's business needs.

• Quality check study questionnaires & perform in-depth quality checks at every stage of the process

• Liaising with our internal data collection teams, coding & data processing teams

• Perform data verification

• Identify and solve project issues as they arise

This might be the job for you if you have:

• Bachelor's Degree

• Project management and/or market research experience an asset

• Outstanding verbal and written communication skills

• Excellent problem solving, critical thinking and analytical skills

• Must be self-motivated and entrepreneurial (i.e., ability to think independently).

• Intellectually curious with a desire to better understand the "why" behind the data.

• Works well in a team environment with senior and junior colleagues.

• Proactive, "can do" attitude

• High attention to detail: ability to balance overall project goal with key milestones and tasks

• Advanced proficiency with MS Office Suite; specifically, PowerPoint and Excel

• Self-starter with superior organization skills who thrives in a deadline driven environment

• Ability to juggle multiple projects and diplomatically respond to conflicting needs

• Bilingual an asset,but not required.

If you don't meet 100% of the requirements, we encourage all who feel they might be a fit for the opportunity to apply. We may consider a variety of backgrounds for a particular role and are also committed to considering candidates for available positions throughout our organization, not just the one you're applying to!

What's in it for you:

At Ipsos you'll experience opportunities for Career Development, an exceptional benefits package (including generous PTO, healthcare plans, wellness benefits), a flexible workplace policy, and a strong collaborative culture.

To find out more about all the great reasons to work at Ipsos, how we're making an impact around the world, and more about our benefits and employee programs, please visit: Why Work at Ipsos | CA

Commitment to Diversity

Ipsos recognizes the necessity of building an inclusive culture that values each employee's individuality and diverse perspectives. For more than 40 years, our mission has been to generate and analyze data about society, markets, brands, and behaviors to provide our clients with the insights that elevate their understanding of the world. This could not be fulfilled without Ipsos' diverse employees who compile and analyze this data-they are the essence of who we are and what we do.

We are committed to providing equal opportunity to all employees, creating an environment that promotes inclusion, and enabling employees from all walks of life to flourish. Ipsos encourages our employees to act in a respectful and responsible manner, in line with code of best practices concerning diversity and inclusion, human rights, equality, and civility for every individual.

Ipsos is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other protected class and will not be discriminated against on the basis of disability.

#LI-KE1#LI-Hybrid #IpsosCanada

Ipsos is one of the world's largest research companies and currently the only one primarily managed by researchers, ranking as a #1 full-service research organization for four consecutive years. With over 75 different data-driven solutions, and presence in 90 markets, Ipsos brings together research, implementation, methodological, and subject-matter experts from around the world, combining thematic and technical experts to deliver top-quality research and insights. Simply speaking, we help the biggest companies solve some of their biggest problems, serving more than 5000 clients across the globe by providing research, data, and insights on their target markets. And we are proud of our continuous efforts in making Ipsos the best place to work!The Market Strategy & Understanding (MSU) Service Line performs strategic research to deliver contextual understanding to help clients navigate dynamic markets. Our offer portfolio consists of strategic brand research as well as category & consumer fundamentals. We work with clients to understand the size and composition of a market as well as the segments/profiles/demand spaces therein.We also specialize in brand equity, brand assets, brand stretch and open category opportunities (e.g.whitespace).