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Entry Level Cisco Voice Engineer Jobs (NOW HIRING)

GlobalXperts

Senior Voice Engineer -NATIONWIDE-

Raleigh, NC · On-site

$101K - $139K/yr

Our professional services approach track with Cisco's PPDIOO model which is to prepare, plan ... Lead Engineering efforts of UC and Contact center Projects * Maintain and support Cisco's IP ...

Lennar

Network Voice Engineer

Miami, FL

This entry-level role assists in the deployment and optimization of networking technologies ... Certifications such as ITIL, Cisco CCNA, CompTIA Network+, or similar are preferred but not ...

Lennar Homes

Network Voice Engineer

Miami, FL · On-site

This entry-level role assists in the deployment and optimization of networking technologies ... Certifications such as ITIL, Cisco CCNA, CompTIA Network+, or similar are preferred but not ...

Lennar

Network Voice Engineer

Miami, FL · On-site

This entry-level role assists in the deployment and optimization of networking technologies ... Certifications such as ITIL, Cisco CCNA, CompTIA Network+, or similar are preferred but not ...

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Entry Level Cisco Voice Engineer information

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$48

$76

How much do entry level cisco voice engineer jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for entry level cisco voice engineer in the United States is $48.17, according to ZipRecruiter salary data. Most workers in this role earn between $39.18 and $60.10 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Cisco Voice Engineer vs Cisco Voice Technician?

AspectEntry Level Cisco Voice EngineerCisco Voice Technician
CertificationsCCNA Collaboration, CCNA VoiceCCNA Collaboration, CCNA Voice
Work EnvironmentDesign, implementation, troubleshooting of voice solutionsInstallation, maintenance, and support of voice systems
Employer & Industry UsageIT departments, telecom providers, enterprise networksTelecom companies, service providers, enterprise support teams

Both roles require similar certifications like CCNA Collaboration and involve working with Cisco voice systems. The main difference is that Entry Level Cisco Voice Engineers focus on designing and troubleshooting voice solutions, while Cisco Voice Technicians primarily handle installation and ongoing support. The roles often overlap, but the engineer position emphasizes planning and configuration, whereas the technician role centers on maintenance and support tasks.

More about Entry Level Cisco Voice Engineer jobs
What cities are hiring for Entry Level Cisco Voice Engineer jobs? Cities with the most Entry Level Cisco Voice Engineer job openings:
What are the most commonly searched types of Cisco Voice Engineer jobs? The most popular types of Cisco Voice Engineer jobs are:
What states have the most Entry Level Cisco Voice Engineer jobs? States with the most job openings for Entry Level Cisco Voice Engineer jobs include:
What job categories do people searching Entry Level Cisco Voice Engineer jobs look for? The top searched job categories for Entry Level Cisco Voice Engineer jobs are:
Entry Level Cisco Voice Engineer jobs near you
Infographic showing various Entry Level Cisco Voice Engineer job openings in the United States as of July 2026, with employment types broken down into 19% Locum Tenens, 74% Full Time, 1% Part Time, and 6% Contract. Highlights an 85% Physical, 6% Hybrid, and 9% Remote job distribution, with an average salary of $100,198 per year, or $48.2 per hour.
Senior Voice Engineer -NATIONWIDE-

Senior Voice Engineer -NATIONWIDE-

GlobalXperts

Raleigh, NC • On-site

$101K - $139K/yr

Contractor

Posted 8 days ago

Job description

Company Description
GlobalXperts is a leading IT Solution Provider whose business focus is to provide Day 2 remote monitoring & co-managed support and professional services for advanced Cisco, Microsoft and Data Center solutions. Our Level 1 through Level 3 networking experts (CCNA through CCIE) are available around-the-clock and have a deep understanding of internetworking technologies (Collaboration, Data Center, Borderless networking, Security) and products from leading equipment manufacturers giving you access to multi-technology support from a single source. Our professional services approach track with Cisco's PPDIOO model which is to prepare, plan, design, implement, operate, and optimize. And, while each phase of the service delivery model is strategically designed to build upon the previous phase, GlobalXperts technical staff has been successfully utilized by our customers for any or all phases.
Job Description
GlobalXperts is seeking a senior level IP Telephony Systems Engineer with the experience in Cisco Contact Center, and Cisco UC cluster environments who will be responsible for providing core IP telephony Design, Deployment, Maintenance and Support of IP telephony and call center projects, and implementations.
Duties and Responsiblities:
  • Perform client consultation: Plan, Design, Implement and support IP based call center and US solutions
  • Analyze the existing voice and data networks and recommend solutions based on requirements
  • Set up, configure, test components of the Cisco IP Contact Center, including Cisco Call Manager, IVR, CVP, UCCE.
  • Design, implement, and/or maintain Cisco Unified Communications systems including but not limited to CUCM, CUC, Unity, UCCX, UCCE, CUPS, VG, CUBE, CER, CVP.
  • Assist the account teams during the sales process by educating the customer on new technologies in the contract cent and UC arena
  • Lead Engineering efforts of UC and Contact center Projects
  • Maintain and support Cisco's IP Telephony and IPCC Contact Center Enterprise and all related Cisco IP telephony infrastructure
  • Administer and troubleshoot Unified Call Manager, Unity voicemail, ICM Call Center systems, IVR CVP, and supporting infrastructure, including CTI integration to switching platforms, dialers, call recorders and desk top platforms
  • Create, Implement, and Support ICM and CVP call routing scripts and required reports .
  • Work directly with the business group to design, and test ICM and CVP call flows to meet the business requirements
  • Support Cisco Agent Desktop and Cisco Supervisor Desktop clients
  • Identify new offerings that arise from new technologies
  • Identify new offerings that arise from customer demand and needs
  • Maintain documentation of the UC environment and operational procedures
  • Provide knowledge transfer to Team members and support staff
  • Work as a team to ensure customer requirements are gathered and projects are successfully implements

  • Identifiable Behavior: It is imperative you maintain the following Identifiable Behavior:
  • Self motivated
  • A strong professional personality
  • Results driven
  • Strong work ethic
  • Team focused
  • Ability to manage and influence individuals to obtain maximum results
  • Highly effective communicator (written & verbal)
  • Strong negotiation skills
  • Self-confident, which translates well with customers, partners and colleagues
  • Flexible and adaptable to change
  • Able to grasp new concepts and translate ideas into actions
  • An investigative mind
  • Lateral thinker

Qualifications
  • Minimum 7 years related experience in the networked voice and call center environments
  • High-end experience in PBX and/or Call Center systems engineering experience
  • Bachelor's degree in Computer Science, Engineering or related discipline: equivalent experience is acceptable
  • Ability to work weekends and off hours as necessary to meet customer requirements
  • Willingness to travel up to 25% of time
  • Expert Knowledge of Cisco IP telephony and UCC Call Center technologies and solutions
  • Excellent Customer Service and communication skills
  • Experience in the administration and support of Cisco's UC portfolio including but not limited to CUCM, CUC, Unity, UCCE, CUPS, VG, CUBE, CER, and CVP
  • Knowledge in CVP scripting and call control
  • Knowledge of Call Center supporting applications such as ticketing systems
  • Strong critical thinking and analytical skills
  • Good team player, willing to share knowledge with the team
  • Ability to manage and influence individuals to obtain maximum results
  • Highly effective communicator (written & verbal)
  • Certification level of a CCNP Voice at a minimum, CCIE Voice Desirable

Additional Information
All your information will be kept confidential according to EEO guidelines.

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