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Full Time Cisco Voice Engineer Jobs (NOW HIRING)

We are seeking a Cisco Voice Engineer with hands-on expertise in Microsoft Teams Voice to join our team. This role involves supporting large-scale enterprise environments with a mix of Cisco UC ...

Overview We are seeking experienced Cisco Voice Engineers to support a mission critical, technology driven program for a key Government customer. This role focuses on designing, deploying, securing ...

CCIE Voice plus a minimum of 6 years related IPT, network engineering and customer support experience. Must also be proficient in designing, installing, and integrating Cisco Voice into LAN/WAN ...

Design, test, and deploy new Cisco Voice infrastructure (CUCM, Unity Connection, IM&P, UCCX). * Implement next-generation voice system technologies and support first-article engineering.

We are seeking an experienced Cisco Voice Engineer to support a missioncritical, technologydriven program for a key Government customer. This role focuses on designing, deploying, securing, and ...

We are seeking experienced Cisco Voice Engineers to support a missioncritical, technologydriven program for a key Government customer. This role focuses on designing, deploying, securing, and ...

Design, test, and deploy new Cisco Voice infrastructure (CUCM, Unity Connection, IM&P, UCCX). * Implement next-generation voice system technologies and support first-article engineering.

Voice Engineer

Oklahoma City, OK ยท On-site

$57K - $116K/yr

Job Title: Voice Engineer Job Category: Information Technology Time Type: Full time Minimum ... The Voice Engineer will be responsible for the day-to-day operations and maintenance of our Cisco ...

Voice Engineer III

Scott Air Force Base, IL ยท On-site

$125K - $175K/yr

Responsible for implementation and technical support of Cisco Unified Communications related ... Cisco Voice Engineer * CUCM/Unified Communications * Cisco Unity * UCCX Scripting * Routing ...

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Full Time Cisco Voice Engineer information

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How much do full time cisco voice engineer jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for full time cisco voice engineer in the United States is $48.17, according to ZipRecruiter salary data. Most workers in this role earn between $39.18 and $60.10 per hour, depending on experience, location, and employer.

What are some typical challenges faced by a Full Time Cisco Voice Engineer, and how can they be addressed?

Full Time Cisco Voice Engineers often encounter challenges such as managing complex VoIP deployments, troubleshooting call quality issues, and ensuring seamless integration with existing network infrastructure. Staying updated with frequent software and hardware updates from Cisco is crucial, as is maintaining robust security for voice systems. Collaborating closely with network administrators and support teams helps in quickly resolving issues and optimizing system performance. Proactive monitoring, continuous learning, and strong documentation practices are key strategies for overcoming these challenges.

What are the key skills and qualifications needed to thrive as a Full Time Cisco Voice Engineer, and why are they important?

To thrive as a Full Time Cisco Voice Engineer, you need a deep understanding of VoIP technologies, network protocols, and hands-on experience with Cisco Unified Communications platforms, often supported by certifications like CCNP Collaboration. Familiarity with Cisco Call Manager, Unity Connection, Jabber, and troubleshooting tools is essential for managing and optimizing voice networks. Strong problem-solving abilities, effective communication, and teamwork are important soft skills for collaborating with IT teams and end-users. These skills and qualities are crucial for ensuring reliable voice infrastructure, minimizing downtime, and delivering seamless communication solutions.

What is the difference between Full Time Cisco Voice Engineer vs Cisco Collaboration Engineer?

AspectFull Time Cisco Voice EngineerCisco Collaboration Engineer
CertificationsCCNA Voice, CCNP CollaborationCCNA Collaboration, CCNP Collaboration
Work EnvironmentNetwork teams, Voice infrastructureUnified communications, Collaboration platforms
Industry UsageTelecom, IT servicesCorporate, enterprise communication systems

While both roles focus on Cisco collaboration solutions, the Full Time Cisco Voice Engineer primarily specializes in voice infrastructure and telephony systems, whereas the Cisco Collaboration Engineer has a broader scope including unified communications and collaboration platforms. The roles often overlap but differ in focus and scope within Cisco collaboration environments.

What does a Full Time Cisco Voice Engineer do?

A Full Time Cisco Voice Engineer is responsible for designing, implementing, and maintaining voice communication systems using Cisco technologies, such as Cisco Unified Communications Manager (CUCM), Cisco Unity Connection, and related hardware and software. They handle tasks like configuring VoIP phones, troubleshooting call quality issues, managing voicemail systems, and ensuring the reliability and security of voice networks. These engineers often work with other IT professionals to integrate voice solutions with existing network infrastructure and support business communication needs.
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Cisco Voice Engineer

Cisco Voice Engineer

SRI Tech solutions Inc

Detroit, MI โ€ข On-site

Full-time

Posted 27 days ago


Job description

Company Description
SRI Tech is an IT staffing and solutions firm that serves clients with a full range of IT services that we deliver effectively and efficiently. Ranked in the top 20% of the fastest growing companies in the US by Inc. 5000 - SRI Tech is fast growing & dynamic firm maintaining its speed to be one of the leaders in serving IT.
Job Description
Hi,
Please find the below requirement and send me your updated resume.
Position: Cisco Voice Engineer
Location: Detroit, MI
Job Type: Full Time
Job Description:
As a Voice Engineer is responsible for the design, support and maintenance of the Client telephony systems. This highly visible position requires senior level experience working with Cisco Call Center Manger experience and CUCM of technologies and services. The engineer must be well versed with call routing / treatment within a fast paced environment with over 100+ call agents. The engineer will be responsible for system monitoring, system administration, system backups, fine-tuning, troubleshooting, upgrading, system controls, and documentation of ATI telephony systems.
Required Skills:
  • Install, configure, troubleshoot and upgrade telephony technologies (includes non-Cisco IP solutions).
  • Work closely with business users and other technical teams to build solutions for the ATI Call Center environment. Communicate directly with customers.
  • Primary technologist assigned to oversee all voice related services for acquisition and new growth sites.
  • Provide technical leadership for the design and support of voice and related technologies.
  • Gather business requirements for technology solutions.
  • Manage telephony projects including solutions and supporting documentation.
  • Work with other technical teams to develop cost-effective, operationally supportable solutions that assist multiple technologies or meet complex requirements.
  • Assess technical problems to develop, appraise, and recommend solutions.
  • Support vendor/contract negotiations for pricing, terms and conditions, and technical requirements for large scale, strategic projects.
  • Test and evaluate new technologies to solve business requirements and enable strategic business initiatives.
  • Develop project cost and benefit estimates to establish project worth including alternative considerations.
  • Conduct training programs designed to educate the organization's computer users about basic and specialized applications.
  • Build and maintain relationships with key vendors and manage vendors in troubleshooting situations.

Must skills:
  • Minimum 8+ years of hands-on experience in information technology & voice engineering preferably within large, complex, multi-site environments with a corporate call center.
  • Must have experience with Cisco Telephony products
  • Experience with CISCO Call Center Manager
  • Experience with Migration Avaya to Cisco Telecom systems
  • Experience with to install Skype as phone
  • Experience configuring troubleshooting SIP Gateways and CUBE
  • Experience configuring dial peers and creating dial plans
  • CCNP Certification required

Thanks and Best Regards,
Harika Kollu
IT Recruiter
SRI Tech Solutions Inc.
(T) (813) 423-6500 Ext 151, (M) 206-316-9001 (F) 813.423.6520
Qualifications
Additional Information
All your information will be kept confidential according to EEO guidelines.