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Full Time Cisco Voice Engineer Jobs (NOW HIRING)

Responsible for implementation and technical support of Cisco Unified Communications related ... Cisco Voice Engineer * CUCM/Unified Communications * Cisco Unity * UCCX Scripting * Routing ...

Voice Engineer III

Andrews, MD · On-site

$125K - $175K/yr

Responsible for implementation and technical support of Cisco Unified Communications related ... Cisco Voice Engineer * CUCM/Unified Communications * Cisco Unity * UCCX Scripting * Routing ...

... prem Cisco UC to cloud-based voice services. **Our flexible/hybrid work schedule includes 3 in ... Applicants must be currently authorized to work in the United States on a full-time basis.

This is a full-time position located on-site at Joint Base Andrews (JBA) in Andrews, MD. *** This ... Administer Cisco VoIP system to include call manager, Cisco Unity, Instant Message and Presence ...

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Full Time Cisco Voice Engineer information

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$5

$48

$76

How much do full time cisco voice engineer jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for full time cisco voice engineer in the United States is $48.17, according to ZipRecruiter salary data. Most workers in this role earn between $39.18 and $60.10 per hour, depending on experience, location, and employer.

What are some typical challenges faced by a full time Cisco Voice Engineer, and how can they be addressed?

Full Time Cisco Voice Engineers often encounter challenges such as managing complex VoIP deployments, troubleshooting call quality issues, and ensuring seamless integration with existing network infrastructure. Staying updated with frequent software and hardware updates from Cisco is crucial, as is maintaining robust security for voice systems. Collaborating closely with network administrators and support teams helps in quickly resolving issues and optimizing system performance. Proactive monitoring, continuous learning, and strong documentation practices are key strategies for overcoming these challenges.

What are the key skills and qualifications needed to thrive as a full time Cisco Voice Engineer?

To thrive as a Full Time Cisco Voice Engineer, you need a deep understanding of VoIP technologies, network protocols, and hands-on experience with Cisco Unified Communications platforms, often supported by certifications like CCNP Collaboration. Familiarity with Cisco Call Manager, Unity Connection, Jabber, and troubleshooting tools is essential for managing and optimizing voice networks. Strong problem-solving abilities, effective communication, and teamwork are important soft skills for collaborating with IT teams and end-users. These skills and qualities are crucial for ensuring reliable voice infrastructure, minimizing downtime, and delivering seamless communication solutions.

What is the difference between Full Time Cisco Voice Engineer vs Cisco Collaboration Engineer?

AspectFull Time Cisco Voice EngineerCisco Collaboration Engineer
CertificationsCCNA Voice, CCNP CollaborationCCNA Collaboration, CCNP Collaboration
Work EnvironmentNetwork teams, Voice infrastructureUnified communications, Collaboration platforms
Industry UsageTelecom, IT servicesCorporate, enterprise communication systems

While both roles focus on Cisco collaboration solutions, the Full Time Cisco Voice Engineer primarily specializes in voice infrastructure and telephony systems, whereas the Cisco Collaboration Engineer has a broader scope including unified communications and collaboration platforms. The roles often overlap but differ in focus and scope within Cisco collaboration environments.

What does a full time Cisco Voice Engineer do?

A Full Time Cisco Voice Engineer is responsible for designing, implementing, and maintaining voice communication systems using Cisco technologies, such as Cisco Unified Communications Manager (CUCM), Cisco Unity Connection, and related hardware and software. They handle tasks like configuring VoIP phones, troubleshooting call quality issues, managing voicemail systems, and ensuring the reliability and security of voice networks. These engineers often work with other IT professionals to integrate voice solutions with existing network infrastructure and support business communication needs.
What cities are hiring for Full Time Cisco Voice Engineer jobs? Cities with the most Full Time Cisco Voice Engineer job openings:
What are the most commonly searched types of Cisco Voice Engineer jobs? The most popular types of Cisco Voice Engineer jobs are:
What states have the most Full Time Cisco Voice Engineer jobs? States with the most job openings for Full Time Cisco Voice Engineer jobs include:
Infographic showing various Full Time Cisco Voice Engineer job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 72% Full Time, and 27% Part Time. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $100,198 per year, or $48.2 per hour.

Voice Tier 3 Engineer

DecisionPoint | Cortek

Scott Air Force Base, IL

Full-time

Posted 28 days ago


Job description

DecisionPoint seeks a Voice Tier 3 Engineer to provide advanced voice engineering support for the U.S. Air Force Executive Airlift Communications Network program. The engineer will configure, secure, troubleshoot, and sustain Cisco voice systems supporting mission-critical communications across EACN operational and test environments. 

The Voice Tier 3 Engineer will develop and maintain VoIP and Session Initiation Protocol connections, implement approved upgrades and security changes, and support integration with external customer voice networks. 

This position primarily supports the EACN Systems Integration Laboratory and operational Air-to-GIG Gateway environments. On-site work and travel to supported Air Force locations may be required. 

Note: By applying to this position, you acknowledge and consent to having your resume included in an active competitive government contract bid.


The Voice Tier 3 Engineer will: 

  • Configure, develop, patch, secure, and enhance Cisco VoIP systems.  
  • Administer Cisco Unified Communications Manager, Cisco Unity, Instant Messaging and Presence, and teleconference bridges.  
  • Configure and maintain Cisco Unified Border Elements, Session Border Controllers, Ribbon VX900 devices, and related voice infrastructure.  
  • Develop and troubleshoot SIP connections between EACN and external customer voice networks.  
  • Support integration with Call Manager Express, SRST, Asterisk, and other Cisco VoIP environments.  
  • Test voice-system patches, upgrades, and configuration changes before operational deployment.  
  • Apply DISA STIGs and cybersecurity requirements to voice systems and supporting devices.  
  • Troubleshoot complex voice, call-routing, interoperability, and service-quality issues.  
  • Support VoIP capabilities within the Systems Integration Laboratory and operational gateway environments.  
  • Develop and maintain configuration guides, diagrams, checklists, and technical documentation.  
  • Coordinate voice-engineering activities with network engineers, cybersecurity personnel, site technicians, and Government stakeholders.  
  • Provide technical guidance and training to Government and contractor personnel. 

Clearance Requirement: 

Must hold an active Top Secret clearance. 

Education: 

Bachelor’s degree in Information Technology, Computer Science, Network Engineering, Telecommunications, or a related field. 

Experience: 

  • Minimum five years of VoIP experience.  
  • Experience configuring and sustaining enterprise Cisco voice environments.  
  • Experience with CUCM, Cisco Unity, SIP, Session Border Controllers, and voice gateways.  
  • Experience troubleshooting call routing, interoperability, and voice-quality issues.  
  • Experience supporting classified or mission-critical communications environments preferred. 

Technical Knowledge: 

  • Advanced knowledge of Cisco Unified Communications Manager and enterprise VoIP architecture.  
  • Knowledge of SIP, call routing, dial plans, CUBE, Session Border Controllers, and SRST.  
  • Familiarity with voice-system patching, STIG implementation, configuration management, and laboratory testing.  
  • Understanding of network technologies supporting voice services, including routing, switching, firewalls, VLANs, and quality of service.