Support Systems Technician
Dallas, TX · On-site
The Support Systems Tech is an entry level contributor that works to solve Support Systems and Help ... CCNP, etc.) are a plus. What you're good at: • Applies conceptual knowledge of the theories ...
Support Systems Technician
Dallas, TX · On-site
The Support Systems Tech is an entry level contributor that works to solve Support Systems and Help ... CCNP, etc.) are a plus. What you're good at: • Applies conceptual knowledge of the theories ...
Entry Level Ccnp information
See Texas salary details
$27.9K - $35.4K
2% of jobs
$35.4K - $42.9K
10% of jobs
$47.8K is the 25th percentile. Wages below this are outliers.
$42.9K - $50.3K
20% of jobs
$50.3K - $57.8K
13% of jobs
The median wage is $59.6K / yr.
$57.8K - $65.2K
21% of jobs
$70.1K is the 75th percentile. Wages above this are outliers.
$65.2K - $72.7K
14% of jobs
$72.7K - $80.1K
7% of jobs
$80.1K - $87.6K
5% of jobs
$87.6K - $95K
3% of jobs
$95K - $102.5K
2% of jobs
$102.5K - $109.9K
2% of jobs
$27.9K
$64.6K
$109.9K
How much do entry level ccnp jobs pay per year?
As of Sep 2, 2026, the average yearly pay for entry level ccnp in Texas is $64,621.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $73,100.00 per year, depending on experience, location, and employer.
What is an entry level CCNP?
An Entry Level CCNP job is a networking role for professionals who have earned the Cisco Certified Network Professional (CCNP) certification but have limited work experience. These positions typically involve configuring, managing, and troubleshooting enterprise networks. Responsibilities may include working with routers, switches, and security protocols to ensure network performance and security. Employers seek candidates with strong foundational networking skills and a willingness to learn. This role serves as a stepping stone to more advanced networking engineering positions.
What are the typical day-to-day responsibilities of an entry level CCNP?
As an Entry Level CCNP, you can expect to support network operations by configuring, maintaining, and troubleshooting switches, routers, and firewalls under the guidance of senior network engineers. Your day may involve responding to help desk tickets, monitoring network performance, implementing minor upgrades, and documenting network changes. You will often collaborate with other IT staff, learning from experienced team members while contributing to ongoing infrastructure projects. This hands-on experience is essential for building a strong foundation in enterprise networking and advancing to more senior roles.
What are the key skills and qualifications needed for an entry level CCNP?
To thrive as an Entry Level CCNP, you need a solid understanding of networking fundamentals, routing and switching concepts, and a valid Cisco Certified Network Professional (CCNP) certification. Familiarity with Cisco hardware, network monitoring tools, and common network management protocols is typically expected in this role. Strong analytical thinking, problem-solving skills, and the ability to communicate technical information clearly help entry-level professionals stand out. These skills ensure effective network support, troubleshooting, and teamwork in dynamic IT environments.
Does Cisco have entry-level jobs?
Cisco offers entry-level positions such as Network Associate or Technical Support roles that often require foundational networking knowledge and certifications like the CCNA. These roles provide opportunities for individuals starting their careers in networking and IT, with responsibilities including basic network setup, troubleshooting, and customer support.
What are the most commonly searched types of Ccnp jobs in Texas?
The most popular types of Ccnp jobs in Texas are:
What are popular job titles related to Entry Level Ccnp jobs in Texas?
For Entry Level Ccnp jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Entry Level Ccnp jobs in Texas look for?
The top searched job categories for Entry Level Ccnp jobs in Texas are:
Job description
Are you looking for more?
At Mohawk Industries, we're committed to more - more customer solutions, more process improvements, more sustainable manufacturing and more opportunities for our team.
As a Fortune 500, global flooring leader with some of the best-known brands in the industry, Mohawk is a great place to start or develop your career with an emphasis on more of what's important to you. Whether you want to lead more, innovate more, learn more or create more, you can find your more with Mohawk.
What we need:
The Support Systems Tech is an entry level contributor that works to solve Support Systems and Help Desk problems. This role provides first level technical support in a positive, professional manner to a geographically dispersed client community.
What you'll do:
• Provide daily technical and user support for the determination, resolution, or escalation of technical problems related to Windows environments and applications, electronic mail, enterprise applications and databases, security issues, desktop hardware/software, server hardware/software, and production equipment related issues.
• Provide application support for popular PC applications.
• Troubleshoot problems using desktop remote control products where possible and thoroughly document all services provided.
• Use the IT Service Management ticketing system to open and track requests, incidents, and problems. Retain ownership of the tickets they open and escalate to 2nd level technician as needed.
• Maintain accuracy and relevancy of knowledge management database by making frequent updates and new submissions.
• Develop an understanding of critical business systems and processes.
• Use best judgment to set Incident priority and invoke problem escalation procedures to coordinate recovery.
• Provide customers with guidance in using security request system and provide status of current requests.
• Make escalation decisions based on workload volume and urgency to maintain balance while best serving the customer.
• Participates in self-paced training and ongoing certifications to enhance skill set and further professional development.
• Performs other duties as needed.
What you have:
• Bachelor's degree in a related field or equivalent education and/or experience.
• 0-2 years' relevant experience or equivalent education and/or experience.
• Technical knowledge of PC diagnostics and strong familiarity with the Microsoft Windows platform and Microsoft Office applications.
• Industry standard certifications (A+, ITIL v3 Foundations, HDI Analyst, Network+, MCP, CCNA, CCNP, etc.) are a plus.
What you're good at:
• Applies conceptual knowledge of the theories, practices, and procedures within a discipline.
• Excellent communication, problem solving, and organizational skills.
• Able to multitask, prioritize, and manage time effectively.
• High level of integrity and discretion in handling sensitive and confidential data.
• Proficient using Microsoft Office Suite products.
Mohawk Industries is a leading global flooring manufacturer that creates products to enhance residential and commercial spaces around the world. Mohawk's vertically integrated manufacturing and distribution processes provide competitive advantages in the production of carpet, rugs, ceramic tile, laminate, wood, stone and vinyl flooring. Our industry-leading innovation has yielded products and technologies that differentiate our brands in the marketplace and satisfy all remodeling and new construction requirements. Our brands are among the most recognized in the industry and include American Olean, Daltile, Durkan, IVC, Karastan, Marazzi, Mohawk, Mohawk Home, Pergo, and Quick-Step. During the past decade, Mohawk has transformed its business from an American carpet manufacturer into the world's largest flooring company with operations in Australia, Brazil, Canada, Europe, India, Malaysia, Mexico, New Zealand, Russia and the United States.
Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don't Work participant.
At Mohawk Industries, we're committed to more - more customer solutions, more process improvements, more sustainable manufacturing and more opportunities for our team.
As a Fortune 500, global flooring leader with some of the best-known brands in the industry, Mohawk is a great place to start or develop your career with an emphasis on more of what's important to you. Whether you want to lead more, innovate more, learn more or create more, you can find your more with Mohawk.
What we need:
The Support Systems Tech is an entry level contributor that works to solve Support Systems and Help Desk problems. This role provides first level technical support in a positive, professional manner to a geographically dispersed client community.
What you'll do:
• Provide daily technical and user support for the determination, resolution, or escalation of technical problems related to Windows environments and applications, electronic mail, enterprise applications and databases, security issues, desktop hardware/software, server hardware/software, and production equipment related issues.
• Provide application support for popular PC applications.
• Troubleshoot problems using desktop remote control products where possible and thoroughly document all services provided.
• Use the IT Service Management ticketing system to open and track requests, incidents, and problems. Retain ownership of the tickets they open and escalate to 2nd level technician as needed.
• Maintain accuracy and relevancy of knowledge management database by making frequent updates and new submissions.
• Develop an understanding of critical business systems and processes.
• Use best judgment to set Incident priority and invoke problem escalation procedures to coordinate recovery.
• Provide customers with guidance in using security request system and provide status of current requests.
• Make escalation decisions based on workload volume and urgency to maintain balance while best serving the customer.
• Participates in self-paced training and ongoing certifications to enhance skill set and further professional development.
• Performs other duties as needed.
What you have:
• Bachelor's degree in a related field or equivalent education and/or experience.
• 0-2 years' relevant experience or equivalent education and/or experience.
• Technical knowledge of PC diagnostics and strong familiarity with the Microsoft Windows platform and Microsoft Office applications.
• Industry standard certifications (A+, ITIL v3 Foundations, HDI Analyst, Network+, MCP, CCNA, CCNP, etc.) are a plus.
What you're good at:
• Applies conceptual knowledge of the theories, practices, and procedures within a discipline.
• Excellent communication, problem solving, and organizational skills.
• Able to multitask, prioritize, and manage time effectively.
• High level of integrity and discretion in handling sensitive and confidential data.
• Proficient using Microsoft Office Suite products.
Mohawk Industries is a leading global flooring manufacturer that creates products to enhance residential and commercial spaces around the world. Mohawk's vertically integrated manufacturing and distribution processes provide competitive advantages in the production of carpet, rugs, ceramic tile, laminate, wood, stone and vinyl flooring. Our industry-leading innovation has yielded products and technologies that differentiate our brands in the marketplace and satisfy all remodeling and new construction requirements. Our brands are among the most recognized in the industry and include American Olean, Daltile, Durkan, IVC, Karastan, Marazzi, Mohawk, Mohawk Home, Pergo, and Quick-Step. During the past decade, Mohawk has transformed its business from an American carpet manufacturer into the world's largest flooring company with operations in Australia, Brazil, Canada, Europe, India, Malaysia, Mexico, New Zealand, Russia and the United States.
Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don't Work participant.