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Entry Level Case Manager Jobs in Gilbert, AZ (NOW HIRING)

GPS Insight

Customer Experience Associate

Scottsdale, AZ · On-site

$16.75 - $22.25/hr

Maintain strong time management and case management skills while handling multiple customer requests Requirements * Entry-level candidates welcome * 1+ year of experience in customer service ...

GPS Insight

Customer Experience Associate

Scottsdale, AZ · On-site

$16.75 - $22.50/hr

... case management skills while handling multiple customer requestsRequirements Entry-level candidates welcome1+ year of experience in customer service, technical support, help desk, call center, or ...

Apache Junction

Court Clerk

Apache Junction, AZ · On-site

$21.02 - $30.44/hr

... entry-level record keeping, data entry, public contact and cash handling work related to the ... Update and manage case information in the case management system (CMS), including protective order ...

ApacheJunction.com

Court Clerk

Apache Junction, AZ · On-site

$21.02 - $22.08/hr

... entry-level record keeping, data entry, public contact and cash handling work related to the ... Update and manage case information in the case management system (CMS), including protective order ...

City of Apache Junction, AZ

Court Clerk

Apache Junction, AZ · On-site

$21.02 - $22.08/hr

... entry-level record keeping, data entry, public contact and cash handling work related to the ... Update and manage case information in the case management system (CMS), including protective order ...

Arizona State Hospital

Job Page

Phoenix, AZ · On-site

$71K/yr

With career paths for seasoned professionals in a variety of fields, entry-level positions, and ... a centralized case management tracking database. Ensure research and resolution of issues or ...

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Entry Level Case Manager information

See Gilbert, AZ salary details

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How much do entry level case manager jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for entry level case manager in Gilbert, AZ is $22.88, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $24.66 per hour, depending on experience, location, and employer.

What is an entry level case manager?

Entry level case managers are professionals who support clients by assessing their needs, coordinating care, and connecting them with services such as healthcare, housing, or social support. They typically work under supervision and help ensure clients receive appropriate resources to improve their quality of life. These roles often involve maintaining case files, scheduling appointments, and advocating for client needs, making them a great starting point for a career in social services or healthcare.

What are entry level jobs for a case manager?

As an entry-level case manager, your responsibilities are to coordinate services, solve problems, and oversee cases for a patient. These positions are usually in the healthcare field, where you plan and support the treatment plan and care of each patient with which you work. You carry out your duties under the supervision of an experienced case manager or case management supervisor who provides on-the-job training. Most offices reserve entry-level case manager positions for recent graduates or those who are about to graduate from a bachelor’s degree program in healthcare administration, case management, or another relevant field.

What are the key skills and qualifications needed to thrive as an entry level case manager, and why are they important?

To thrive as an Entry Level Case Manager, you need a bachelor's degree in social work, psychology, or a related field, along with a basic understanding of case management principles. Familiarity with case management software, client databases, and documentation systems is often required. Strong organizational skills, empathy, and effective communication are vital soft skills for building trust and coordinating resources for clients. These skills ensure efficient service delivery, accurate record-keeping, and positive client outcomes in a supportive environment.

What are the most common challenges faced by entry level case managers and how can they effectively manage their caseload?

Entry level case managers often encounter challenges such as managing large caseloads, balancing administrative tasks with direct client interactions, and navigating complex community resources. To effectively manage their workload, it's important to develop strong organizational skills, prioritize cases based on urgency, and maintain clear communication with supervisors and clients. Regular check-ins with more experienced team members and utilizing case management software can also help streamline workflows and prevent burnout.

What is the difference between Entry Level Case Manager vs Social Worker?

AspectEntry Level Case ManagerSocial Worker
Required CredentialsHigh school diploma or associate's degree; some roles may require a bachelor'sBachelor's or master's degree in social work (BSW or MSW); licensure may be required
Work EnvironmentHealthcare facilities, community agencies, social service organizationsHospitals, schools, government agencies, community organizations
Employer & Industry UsageCommon in healthcare, social services, and community programsWidely used across healthcare, mental health, child welfare, and public services

While both roles involve supporting clients and coordinating services, Entry Level Case Managers typically require less formal education and focus on assisting clients with access to resources. Social Workers often have advanced degrees and licensure, enabling them to provide more comprehensive mental health and social support services. Both roles are vital in social service settings, but Social Workers generally have broader responsibilities and qualifications.

How to become an entry level case manager with no experience?

To become an entry-level case manager with no experience, focus on obtaining a relevant associate or bachelor's degree in social work, psychology, or a related field. Gaining skills in communication, organization, and basic case management software can help, and volunteering or internships can provide practical experience to strengthen your application.

How to get started in entry level case management?

To start as an entry-level case manager, obtain a relevant bachelor's degree such as social work, psychology, or human services. Gaining experience through internships or volunteer work and developing skills in communication, organization, and problem-solving are important. Some positions may require certification or licensing depending on the field or setting.

Is an entry level case manager an entry-level job?

Yes, an entry level case manager position is considered an entry-level job, typically requiring minimal prior experience and serving as a starting point in the social services or healthcare fields. These roles often involve training and may require relevant certifications or a bachelor's degree in a related field.
More about Entry Level Case Manager jobs

What are the most commonly searched types of Case Manager jobs in Gilbert, AZ?

The most popular types of Case Manager jobs in Gilbert, AZ are:

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For Entry Level Case Manager jobs in Gilbert, AZ, the most frequently searched job titles are:

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The top searched job categories for Entry Level Case Manager jobs in Gilbert, AZ are:

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Entry Level Case Manager jobs near you
Infographic showing various Entry Level Case Manager job openings in Gilbert, AZ as of August 2026, with employment types broken down into 85% Full Time, 11% Part Time, and 4% Contract. Highlights an 85% In-person, 4% Hybrid, and 11% Remote job distribution, with an average salary of $47,591 per year, or $22.9 per hour.

Customer Experience Associate

GPS Insight

Scottsdale, AZ • On-site

$16.75 - $22.25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 3 days ago. Applications are no longer accepted.

Job description

Customer Experience Associate

GPS Insight offers leading technology for organizations that have drivers and technicians in the field, fleets of vehicles, trailers, and other mobile assets. We provide innovative fleet solutions that include vehicle and asset tracking, in-cab smart cameras, field service software, and compliance management.

We know that when you invest in high-performance technology, you achieve results and maximize your return. We feel the same way about our people at GPS Insight. They are what allow us to build world-class solutions that make us leaders in the fleet and field service management space. They are what enable our customers' success. They are our greatest asset. As a result, we take pride in a workplace committed to those who make us go.

Our commitment to growth enables us to push the telematics and field service operations industries forward. It's rooted in our products, embedded in our culture, and reflected in our team-first values. We're looking for the right people to jump onboard with us. Are you ready to take the ride?

What We Need

The Customer Experience Associate is an entry-level Customer Support/Technical Support role responsible for assisting customers with the use of GPS Insight's software, hardware, and SaaS fleet management solutions. This role supports customers through phone, chat, and email, helping troubleshoot issues, answer product questions, and guide users through setup and everyday product use.

This position blends customer service, product support, and technical troubleshooting. The ideal candidate enjoys helping people, learning new technology, and delivering a positive customer experience. Associates will assist customers with basic hardware troubleshooting, software navigation, account questions, and feature education.

The Customer Experience Associate also identifies opportunities where additional features, services, or training may improve the customer's experience and communicates those needs internally.

This role is ideal for someone starting a career in customer support, technical support, help desk, SaaS support, or customer success. Candidates should be comfortable using computers, web-based tools, and CRM systems while communicating clearly with customers.

We are currently seeking a motivated individual to join our team based out of our headquarters in Scottsdale, Arizona. This position may require weekend or holiday shifts.

What You'll Do
  • Provide customer support and technical support via phone, live chat, and email
  • Troubleshoot software and hardware issues related to GPS Insight products
  • Assist customers with basic setup, configuration, installation, and product navigation
  • Guide customers through troubleshooting steps and issue resolution
  • Deliver excellent customer service and customer experience during every interaction
  • Identify customer needs and suggest relevant product features, services, or upgrades
  • Communicate clearly and professionally about solutions, troubleshooting steps, and next actions
  • De-escalate customer concerns through active listening, empathy, and problem solving
  • Document interactions, troubleshooting steps, and case updates within CRM and support ticketing systems
  • Manage multiple support tickets and customer cases while meeting response time expectations
  • Collaborate with technical teams, product teams, and account management
  • Provide basic product walkthroughs and training guidance when needed
  • Support products including GPS devices, fleet tracking software, mobile applications, dash cameras, and ELD/HOS compliance tools
  • Participate in ongoing product training and technical knowledge development
  • Maintain strong time management and case management skills while handling multiple customer requests
Requirements
  • Entry-level candidates welcome
  • 1+ year of experience in customer service, technical support, help desk, call center, or customer-facing roles preferred
  • Strong written and verbal communication skills
  • Comfortable using computers, web applications, CRM systems, and support tools
  • Ability to learn software platforms, SaaS products, and connected hardware devices
  • Strong problem-solving and troubleshooting skills
  • Ability to remain calm and professional when assisting frustrated or upset customers
  • Ability to work independently and collaboratively in a team environment
  • Strong time management, multitasking, and organizational skills
  • Accurate typing speed of 40 WPM or higher
  • Experience with Microsoft Office, Google Workspace, or similar productivity tools
  • Reliable, motivated, and customer-focused mindset
  • Interest in technology, SaaS, fleet management, GPS tracking, or IT support is a plus but not required
What We Offer
  • Fast paced and rapidly growing environment
  • Chance to deliver mission critical data that drives the operations of our economy
  • Opportunity for professional growth and development
  • Possibility to learn new and cutting-edge technologies, in an environment that encourages new ideas
  • There's more as well! Speak with us to find out all details!
Benefits
  • 401(k) matching
  • Full Health Benefits (Health, Vision, Dental)
  • Employee assistance program
  • Flexible spending account
  • Health savings account
  • Life insurance
  • Paid time off
  • Parental leave
  • Tuition reimbursement

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