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Entry Level Case Manager Jobs in Illinois (NOW HIRING)

Friend Family Health Center

Case Manager

Chicago, IL · On-site

$52K/yr

JOB SUMMARY The Case Manager serves in an entry-level, case management-focused role responsible for providing non-clinical support services to individuals with behavioral health needs. This position ...

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Entry Level Case Manager information

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$22

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How much do entry level case manager jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for entry level case manager in Illinois is $22.24, according to ZipRecruiter salary data. Most workers in this role earn between $18.65 and $23.99 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Case Manager vs Social Worker?

AspectEntry Level Case ManagerSocial Worker
Required CredentialsHigh school diploma or associate's degree; some roles may require a bachelor'sBachelor's or master's degree in social work (BSW or MSW); licensure may be required
Work EnvironmentHealthcare facilities, community agencies, social service organizationsHospitals, schools, government agencies, community organizations
Employer & Industry UsageCommon in healthcare, social services, and community programsWidely used across healthcare, mental health, child welfare, and public services

While both roles involve supporting clients and coordinating services, Entry Level Case Managers typically require less formal education and focus on assisting clients with access to resources. Social Workers often have advanced degrees and licensure, enabling them to provide more comprehensive mental health and social support services. Both roles are vital in social service settings, but Social Workers generally have broader responsibilities and qualifications.

What is an entry level case manager?

Entry level case managers are professionals who support clients by assessing their needs, coordinating care, and connecting them with services such as healthcare, housing, or social support. They typically work under supervision and help ensure clients receive appropriate resources to improve their quality of life. These roles often involve maintaining case files, scheduling appointments, and advocating for client needs, making them a great starting point for a career in social services or healthcare.

What are the key skills and qualifications needed to thrive as an entry level case manager, and why are they important?

To thrive as an Entry Level Case Manager, you need a bachelor's degree in social work, psychology, or a related field, along with a basic understanding of case management principles. Familiarity with case management software, client databases, and documentation systems is often required. Strong organizational skills, empathy, and effective communication are vital soft skills for building trust and coordinating resources for clients. These skills ensure efficient service delivery, accurate record-keeping, and positive client outcomes in a supportive environment.

What are the most common challenges faced by entry level case managers and how can they effectively manage their caseload?

Entry level case managers often encounter challenges such as managing large caseloads, balancing administrative tasks with direct client interactions, and navigating complex community resources. To effectively manage their workload, it's important to develop strong organizational skills, prioritize cases based on urgency, and maintain clear communication with supervisors and clients. Regular check-ins with more experienced team members and utilizing case management software can also help streamline workflows and prevent burnout.

What are entry level jobs for a case manager?

As an entry-level case manager, your responsibilities are to coordinate services, solve problems, and oversee cases for a patient. These positions are usually in the healthcare field, where you plan and support the treatment plan and care of each patient with which you work. You carry out your duties under the supervision of an experienced case manager or case management supervisor who provides on-the-job training. Most offices reserve entry-level case manager positions for recent graduates or those who are about to graduate from a bachelor’s degree program in healthcare administration, case management, or another relevant field.

More about Entry Level Case Manager jobs

What are the most commonly searched types of Case Manager jobs in Illinois?

The most popular types of Case Manager jobs in Illinois are:

What are popular job titles related to Entry Level Case Manager jobs in Illinois?

For Entry Level Case Manager jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Entry Level Case Manager jobs in Illinois look for?

The top searched job categories for Entry Level Case Manager jobs in Illinois are:

What cities in Illinois are hiring for Entry Level Case Manager jobs?

Cities in Illinois with the most Entry Level Case Manager job openings:

Entry Level Case Manager jobs near you
Infographic showing various Entry Level Case Manager job openings in Illinois as of August 2026, with employment types broken down into 79% Full Time, 14% Part Time, and 7% Contract. Highlights an 100% In-person job distribution, with an average salary of $46,265 per year, or $22.2 per hour.

Case Manager

Friend Family Health Center

Chicago, IL • On-site

$52K/yr

Full-time

Medical, Dental, Vision, PTO

Re-posted 3 days ago

Job description

JOB SUMMARY
The Case Manager serves in an entry-level, case management-focused role responsible for providing non-clinical support services to individuals with behavioral health needs. This position plays a critical role in client engagement, care coordination, and service access by assisting individuals in navigating healthcare, social services, and community-based resources.
Working under the supervision of licensed clinical staff, the Mental Health Professional supports continuity of care, promotes client stability, and helps address social determinants of health that impact overall well-being.
JOB DUTIES
  • Conduct outreach and engagement activities in community, home, and clinic-based settings
  • Conduct needs assessments and crisis intervention services (e.g., IM+CANS, LOCUS)
  • Establish and maintain supportive, professional relationships with clients
  • Assist with client intake, orientation, and ongoing engagement efforts to reduce barriers to care
  • Support care coordination efforts, including appointment scheduling, reminders, and follow-up
  • Plan and implement individual and group therapeutic activities.
  • Collaborate with interdisciplinary teams to ensure continuity of care and service alignment
  • Assist in developing and implementing individualized service plans under supervision
  • Monitor client progress and communicate updates to clinical staff
  • Connect clients to community resources including housing, transportation, employment, food assistance, and healthcare services
  • Assist clients in completing applications and accessing public benefits or community programs
  • Advocate on behalf of clients to reduce barriers and improve access to services
  • Provide non-clinical support during crisis situations, including de-escalation and coordination with clinical staff
  • Follow established protocols to ensure client safety and appropriate escalation when needed
  • Maintain accurate and timely documentation, including service logs, outreach activities, and client interactions
  • Ensure compliance with organizational policies, confidentiality standards, and regulatory requirements (e.g., HIPAA)
  • Work closely with clinicians, counselors, and case managers to support service delivery
  • Participate in team meetings, case reviews, and supervision sessions
  • Support administrative and programmatic needs as assigned

QUALIFICATIONS
  • Bachelor's degree in Social Work, Psychology, Human Services, or a related field.
  • Experience in case management, social services, or behavioral health preferred
  • Experience working with vulnerable populations including pregnant women or families preferred
  • CPR/First Aid (preferred)
  • CPI (Crisis Prevention Intervention) or equivalent de-escalation training (preferred)
  • Valid driver's license and reliable transportation required for community-based services and home visits.

SMART GOALS
  • Maintain regular contact with assigned participants to support program engagement
  • Develop service plans for all assigned participants
  • Coordinate referrals to needed services within program timelines
  • Maintain 90% compliance with documentation requirements

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS
  • Ability to sit for extended periods during documentation and meetings
  • Ability to travel within the community for home visits and meetings
  • Ability to lift up to 15 pounds occasionally
  • Services are provided in both office and community settings, including participant homes when appropriate.

EMPLOYMENT CONDITIONS
This job description is intended to convey information essential to understanding the scope of the Director of Finance position and is not intended to be an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. Duties may be modified to meet evolving business needs.
COMPENSATION & BENEFITS
SALARY: $52,000
Comprehensive Benefits Package, including:
  • Medical, Dental, and Vision Coverage
  • Paid Time Off (PTO) & Holidays
  • Professional Development Opportunities
  • Employee Assistance Program (EAP)

Occupational Risk for Exposure to TB:
There is an occupational risk for exposure to TB, as this position involves extensive community and patient contact. Employees in this role are required to comply with annual TB testing as part of workplace health and safety protocols. The only acceptable exceptions to this requirement are documented medical contraindications or religious objections. Employees who decline TB testing will be required to wear a mask when deemed necessary.
Friend Health - HRDI is an equal opportunity employer. We consider all applicants for employment without regard to race, religion, color, age, sex, national origin, citizenship, ancestry, marital or parental status, sexual orientation including gender identity, gender expression, military discharge status, physical or mental disability, or any other status or characteristic protected by law. In addition, Friend Health - HRDI provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws (including during the application or hiring process). Friend Health - HRDI supports the Pay Transparency Law as an equal opportunity employer.
JOIN OUR TEAM!
Friend Health - HRDI is committed to improving maternal and child health outcomes through integrated behavioral health and recovery services. The Pregnant Women with Dependent Children (PWDC) Program supports pregnant and parenting women experiencing substance use disorders through treatment services, parenting support, and coordinated care.
We are seeking a compassionate Case Manager who is passionate about helping women and families overcome barriers and access the services they need to achieve recovery and stability.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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