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Entry Level Call Center Jobs in Spokane, WA (NOW HIRING)

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Entry Level Call Center information

See Spokane, WA salary details

$10

$18

$25

How much do entry level call center jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for entry level call center in Spokane, WA is $18.11, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $19.42 per hour, depending on experience, location, and employer.

What are some common challenges faced by entry level call center representatives, and how can they overcome them?

Entry-level call center representatives often face challenges such as managing high call volumes, addressing a wide variety of customer concerns, and adapting to fast-paced environments. To overcome these challenges, it's helpful to develop strong communication and active listening skills, utilize available scripts and resources, and seek feedback from supervisors or more experienced colleagues. Many call centers also provide ongoing training and support, which can help new hires build confidence and efficiency over time.

What is the difference between Entry Level Call Center vs Customer Service Representative?

AspectEntry Level Call CenterCustomer Service Representative
Required CredentialsHigh school diploma or equivalentHigh school diploma or equivalent
Work EnvironmentCall centers, inbound/outbound callsOffice settings, in-person or remote
Employer & Industry UsageTelecom, retail, tech companiesRetail, banking, healthcare
Common Search & ComparisonYesYes

Entry Level Call Center roles typically involve handling inbound or outbound calls in a call center environment, focusing on customer inquiries and support. Customer Service Representatives may work in similar settings but often provide in-person assistance or support via multiple channels. Both roles require similar credentials and are used across various industries, with overlapping responsibilities and skills.

What are the key skills and qualifications needed to thrive as an entry level call center representative, and why are they important?

To thrive as an Entry Level Call Center Representative, strong verbal communication, active listening abilities, and basic computer literacy are essential, often accompanied by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and call center phone systems is typically required. Patience, problem-solving skills, and a positive attitude help individuals stand out in handling customer inquiries and resolving issues. These skills are crucial for delivering excellent customer service, maintaining customer satisfaction, and supporting business operations effectively.

How do you get an entry level call center job with no experience?

To get an entry level call center job with no experience, focus on developing strong communication and customer service skills, which are highly valued in the industry. Highlight any relevant soft skills on your resume, such as problem-solving and patience, and consider obtaining certifications like customer service or call center training to improve your chances of being hired.

What is an entry level call center job?

Entry level call center jobs are positions that involve handling inbound or outbound customer calls to provide information, support, or resolve issues. These roles typically do not require prior call center experience and offer on-the-job training. Responsibilities include answering customer inquiries, addressing complaints, processing orders, and maintaining accurate records of interactions. Entry level positions are a good starting point for those interested in customer service careers, as they help develop communication, problem-solving, and computer skills.

How to work in an entry level call center for beginners?

To work in an entry-level call center, beginners should develop strong communication and active listening skills, familiarize themselves with customer service software, and demonstrate a positive attitude. Prior experience is not required, but having basic computer skills and the ability to handle stressful situations can improve job performance. Training is typically provided to teach company protocols and product knowledge.

Can I work in an entry level call center without experience?

Entry level call center positions typically do not require prior experience, as training is usually provided to develop necessary skills such as communication and customer service. Employers often look for strong interpersonal skills and a positive attitude, making these roles accessible to candidates new to the field.
More about Entry Level Call Center jobs
What are the most commonly searched types of Call Center jobs in Spokane, WA? The most popular types of Call Center jobs in Spokane, WA are:
What cities near Spokane, WA are hiring for Entry Level Call Center jobs? Cities near Spokane, WA with the most Entry Level Call Center job openings:
Entry Level Call Center jobs near you
Infographic showing various Entry Level Call Center job openings in Spokane, WA as of August 2026, with employment types broken down into 3% As Needed, 76% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,671 per year, or $18.1 per hour.

Entry-Level Sales Consultant

Priority Tax Relief

Spokane, WA • On-site

$18 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

Job description

Entry-Level Sales Consultant
Role Details
Work Location: Spokane (In Office)
Job Type: Full-time
Experience: Entry-level; sales or customer service experience is a plus but not required
Education: High School Diploma or GED (required)
Benefits
Our organization provides a comprehensive and competitive compensation package, including a 401(k), medical, dental, and vision coverage, life insurance, paid time off, and a range of additional employee benefits. This position is also eligible for commission opportunities based on performance.
About Us
Priority Tax Relief is setting the national standard for tax debt resolution through disciplined preparation and earned trust. Our team moves fast with purpose. Thinking clearly, owning the work, and executing our strategy all the way through resolution. We bring clarity to complex cases and stand shoulder to shoulder with clients until the work is done. We measure our success by outcomes, because every resolution restores stability where it matters most.
Job Overview
The Entry-Level Sales Consultant is responsible for connecting with prospective clients, understanding their tax-related concerns, and helping identify potential solutions through Priority Tax Relief's services. This is an excellent opportunity for an ambitious, motivated individual who wants to build a career in sales while making a meaningful impact on the lives of clients.
No prior sales experience is required. The ideal candidate is confident communicating with others, eager to learn, coachable, and motivated by the opportunity to grow and earn additional compensation through commission. Through training and hands-on experience, Sales Consultants develop the skills necessary to build client relationships, overcome objections, and achieve performance goals.
Key Responsibilities
  • Communicate with prospective clients by phone and through other approved communication channels
  • Build trust and rapport with clients through professional, empathetic, and engaging conversations
  • Listen actively to understand client concerns, circumstances, and needs
  • Learn and communicate information about Priority Tax Relief's services and solutions
  • Accurately collect and document sensitive client information
  • Maintain accurate records of client interactions, lead activity, and follow-up tasks
  • Respond promptly and professionally to client questions and inquiries
  • Handle objections and challenging conversations with confidence and a positive attitude
  • Work toward individual and team performance goals with the opportunity to earn commission based on performance
  • Collaborate with team members to support a positive client experience and overall sales performance
  • Participate in training, coaching, and professional development opportunities
  • Stay informed about company services, processes, and relevant tax resolution concepts
  • Maintain strict client confidentiality and comply with company policies and regulatory requirements

Qualifications:
  • Strong verbal communication skills and a professional phone presence
  • Comfortable speaking with clients and engaging in conversations by phone
  • Strong listening skills and the ability to understand client needs
  • Motivated by achieving goals and earning performance-based compensation
  • Positive attitude with the ability to handle rejection and remain resilient
  • Coachable and willing to accept feedback and continuously improve
  • Strong organizational skills and the ability to manage multiple follow-up tasks
  • Basic computer skills and the ability to learn CRM and other business software
  • Ability to work independently while contributing effectively to a team
  • Strong commitment to professionalism, ethical conduct, and client confidentiality
  • Previous sales, customer service, call center, or client-facing experience is a plus, but not required

Apply