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Entry Level Call Center Jobs in Texas (NOW HIRING)

OmniCall Data Solutions

Call Center Rep

Houston, TX · On-site

$12/hr

This is an entry-level position, but one most vital to our company. Our call center agents help collect research data over the phone at our Houston location. Full Time positions are available. The ...

MCI Careers

Call Center Agent (Days)

Killeen, TX · On-site

$13.50 - $17.75/hr

This is an on-site, entry-level position with competitive compensation commensurate with experience ... As a day shift Call Center Agent , you will be either dedicated to a specific project or handle ...

MCI Careers

Call Center Agent (Days)

Killeen, TX · On-site

$13.75 - $18/hr

This is an on-site, entry-level position with competitive compensation commensurate with experience ... As a day shift Call Center Agent , you will be either dedicated to a specific project or handle ...

MCI Careers

Call Center Agent (Days)

Killeen, TX · On-site

$14/hr

This is an on-site, entry-level position with competitive compensation commensurate with experience ... As a day shift Call Center Agent , you will be either dedicated to a specific project or handle ...

MCI Careers

Call Center Agent (Days)

Killeen, TX · On-site

$14/hr

This is an on-site, entry-level position with competitive compensation commensurate with experience ... As a day shift Call Center Agent , you will be either dedicated to a specific project or handle ...

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All JobsCall Center JobsEntry Level Call Center JobsEntry Level Call Center Jobs in Texas

Entry Level Call Center information

See Texas salary details

$10

$16

$23

How much do entry level call center jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for entry level call center in Texas is $16.69, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $17.93 per hour, depending on experience, location, and employer.

What is an entry level call center job?

Entry level call center jobs are positions that involve handling inbound or outbound customer calls to provide information, support, or resolve issues. These roles typically do not require prior call center experience and offer on-the-job training. Responsibilities include answering customer inquiries, addressing complaints, processing orders, and maintaining accurate records of interactions. Entry level positions are a good starting point for those interested in customer service careers, as they help develop communication, problem-solving, and computer skills.

What are the key skills and qualifications needed to thrive as an entry level call center representative, and why are they important?

To thrive as an Entry Level Call Center Representative, strong verbal communication, active listening abilities, and basic computer literacy are essential, often accompanied by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and call center phone systems is typically required. Patience, problem-solving skills, and a positive attitude help individuals stand out in handling customer inquiries and resolving issues. These skills are crucial for delivering excellent customer service, maintaining customer satisfaction, and supporting business operations effectively.

What are some common challenges faced by entry level call center representatives, and how can they overcome them?

Entry-level call center representatives often face challenges such as managing high call volumes, addressing a wide variety of customer concerns, and adapting to fast-paced environments. To overcome these challenges, it's helpful to develop strong communication and active listening skills, utilize available scripts and resources, and seek feedback from supervisors or more experienced colleagues. Many call centers also provide ongoing training and support, which can help new hires build confidence and efficiency over time.

What is the difference between Entry Level Call Center vs Customer Service Representative?

AspectEntry Level Call CenterCustomer Service Representative
Required CredentialsHigh school diploma or equivalentHigh school diploma or equivalent
Work EnvironmentCall centers, inbound/outbound callsOffice settings, in-person or remote
Employer & Industry UsageTelecom, retail, tech companiesRetail, banking, healthcare
Common Search & ComparisonYesYes

Entry Level Call Center roles typically involve handling inbound or outbound calls in a call center environment, focusing on customer inquiries and support. Customer Service Representatives may work in similar settings but often provide in-person assistance or support via multiple channels. Both roles require similar credentials and are used across various industries, with overlapping responsibilities and skills.

Can I get an entry level call center job with no experience?

Entry level call center jobs typically do not require prior experience, making them accessible to applicants new to customer service roles. Basic skills such as communication, computer literacy, and a positive attitude are often sufficient, and training is usually provided on the job.

How do I become an entry level call center agent with no experience?

To become an entry level call center agent with no experience, focus on developing strong communication and customer service skills, which can be demonstrated through volunteer work or part-time roles. Many employers provide on-the-job training, so having a positive attitude and basic computer skills can help you get started; applying to companies that hire entry-level candidates is also recommended.

Which entry level call centers pay the most?

Entry level call center positions typically offer higher pay in industries such as technology, finance, and healthcare, where specialized knowledge or certifications can lead to increased wages. Companies with larger customer service operations or those that require bilingual skills often pay more than standard roles. Factors like location, company size, and the complexity of the support provided also influence pay rates for entry level call center jobs.
More about Entry Level Call Center jobs

What are the most commonly searched types of Call Center jobs in Texas?

The most popular types of Call Center jobs in Texas are:

What cities in Texas are hiring for Entry Level Call Center jobs?

Cities in Texas with the most Entry Level Call Center job openings:

Entry Level Call Center jobs near you
Infographic showing various Entry Level Call Center job openings in Texas as of August 2026, with employment types broken down into 2% As Needed, 80% Full Time, 16% Part Time, and 2% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $34,710 per year, or $16.7 per hour.

Call Center Representatives Wanted

UNIVERSAL FIDELITY, LP

Houston, TX

$13.75 - $17.25/hr

Full-time

Medical, Dental, Vision, Life

Re-posted 26 days ago

Job description

Job Opportunity: Call Center Representative Location: 17320 Katy Freeway, Ste 125, Houston, TX 77094

Full-Time Position Positions on site

Tuesday-Saturday 8am-6pm central time.  This is not a remote position.

We have entry level positions and a local commute. No collection experience is necessary! UFLP will provide continued development after training to ensure your success. Come build your resume with us!

Are you a problem-solver who loves talking to people? Are you dependable? Do you thrive in a fast-paced environment and enjoy helping others? We want you to join our team!

What You'll Be Doing:

  • Answering inbound calls and making outbound calls to assist customers with their inquiries or concerns.
  • Managing customer accounts, including processing payments and resolving billing issues.
  • Finding solutions for customer problems and escalating complex issues when necessary.
  • Maintaining accurate records of customer interactions and transactions.
  • Offering excellent customer service with a friendly and professional attitude.

What We're Looking For:

  • Excellent communication skills-both verbal and written.
  • A problem-solver with a positive, can-do attitude.
  • Ability to stay calm and focused during busy situations.
  • Previous experience in a call center or customer service role is a plus but not required!
  • Basic computer skills and a willingness to learn.
  • Background and drug test are required. (THC no included)

Why You'll Love It Here:

  • Medical, Dental, Vision, Life Insurance and more!
  • Partner perks that offer discounts with over 4,000 merchants.
  • A fun and supportive team environment.
  • Opportunities for growth and advancement.
  • Luncheons and parties
  • Theme days, and monthly activities and contests
  • A job where your hard work truly makes a difference!

If you're ready to bring your A-game to a role that offers both challenge and reward, apply now! We can't wait to meet you!

Founded in 1991, UFLP is a trusted call center and collection agency serving a wide range of clients. What distinguishes us is the expertise of our experienced team and the solid infrastructure we've built over more than 31 years in the industry. With a 97% diversity rate in our workforce, UFLP is proud to foster an inclusive environment. Join our team and be part of something exceptional!

Find us on Facebook and LinkedIn!

Apply