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Entry Level Aws Cloud Support Engineer Jobs in Colorado

Syntricate Technologies

AWS Developer

Loveland, CO · On-site

Syntricate Technologies is seeking an AWS Developer for a contract position. The role involves ... of AWS cloud and SQL databases. Responsibilities : • Extensive knowledge on working with Third ...

Dimension Consulting

AWS Platform Engineer

Denver, CO · On-site

... AWS Cloud Infrastructure Provisioning , EKS/Kubernetes administration, AWS services- EC2, S3, IAM ... Support and maintain existing ETL pipelines written in Scala/Spark, including troubleshooting ...

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Entry Level Aws Cloud Support Engineer information

What does an entry level AWS Cloud Support Engineer do?

An Entry Level AWS Cloud Support Engineer assists customers in troubleshooting and resolving issues related to Amazon Web Services (AWS) products and services. They provide technical support, answer customer inquiries, and work to identify and resolve operational problems. These engineers often interact with customers via email, chat, or phone, and may also help with basic cloud infrastructure setup, monitoring, and maintenance. The role is ideal for those new to cloud computing who want to gain hands-on experience with AWS technologies.

What are some common challenges faced by entry level AWS Cloud Support Engineers, and how can they overcome them?

Entry Level AWS Cloud Support Engineers often encounter challenges such as troubleshooting diverse customer issues across various AWS services, managing time efficiently when handling multiple support cases, and staying up-to-date with rapidly evolving cloud technologies. To overcome these challenges, it's helpful to proactively learn about AWS products and best practices, seek guidance from more experienced team members, and leverage internal documentation and training resources. Collaborating regularly with team members also helps in quickly resolving complex issues and improving technical skills.

What are the key skills and qualifications needed to thrive as an entry level AWS Cloud Support Engineer, and why are they important?

To thrive as an Entry Level AWS Cloud Support Engineer, you need a solid understanding of cloud computing concepts, basic networking, Linux/Windows administration, and ideally a relevant degree or technical training. Familiarity with AWS services, cloud management tools, and certifications like AWS Certified Cloud Practitioner or Solutions Architect Associate are highly valued. Strong problem-solving, communication skills, and the ability to work well under pressure help set candidates apart. These skills ensure you can effectively support customers, troubleshoot technical issues, and contribute to reliable cloud operations.

What is the difference between Entry Level Aws Cloud Support Engineer vs Entry Level Aws Cloud Administrator?

AspectEntry Level Aws Cloud Support EngineerEntry Level Aws Cloud Administrator
CertificationsAWS Certified Cloud Practitioner, AWS Certified Solutions Architect – AssociateAWS Certified Cloud Practitioner, AWS Certified SysOps Administrator – Associate
Work EnvironmentTechnical support, troubleshooting, customer interactionManaging cloud infrastructure, deploying resources, monitoring
Primary FocusSupporting users, resolving issues, ensuring service availabilityConfiguring, maintaining, and optimizing cloud environments

While both roles require foundational AWS certifications and involve working within cloud environments, the Entry Level Aws Cloud Support Engineer focuses on troubleshooting and customer support, whereas the Entry Level Aws Cloud Administrator emphasizes managing and maintaining cloud infrastructure. Understanding these differences helps candidates choose the right career path based on their skills and interests.

What are the most commonly searched types of Aws Cloud Support Engineer jobs in Colorado?

The most popular types of Aws Cloud Support Engineer jobs in Colorado are:

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For Entry Level Aws Cloud Support Engineer jobs in Colorado, the most frequently searched job titles are:

What job categories do people searching Entry Level Aws Cloud Support Engineer jobs in Colorado look for?

The top searched job categories for Entry Level Aws Cloud Support Engineer jobs in Colorado are:

What cities in Colorado are hiring for Entry Level Aws Cloud Support Engineer jobs?

Cities in Colorado with the most Entry Level Aws Cloud Support Engineer job openings:

Entry Level Aws Cloud Support Engineer jobs near you
Infographic showing various Entry Level Aws Cloud Support Engineer job openings in Colorado as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Cloud Operations and Customer Support Engineer

Intellectix

Denver, CO • On-site

Full-time

Re-posted 8 days ago

Job description

Cloud Operations and Customer Support Engineer
Location: Denver, CO
Clearance: TS/SCI
Citizenship: US Citizenship Required
Whether running countries, corporations, or courtrooms, our clients bear the responsibility for shaping the lives of millions. At Intellectix, we are on a mission to empower them with innovative technical solutions and drive transformational change. As a Cloud Operations and Customer Support Engineer, you'll be the cornerstone of this mission, ensuring the security of crucial data, optimizing IT infrastructure, and simplifying business processes through cutting-edge software systems. Because at Intellectix, it's not what we do, it's why we do it.
In this role, you'll join our Continuous Operations Release Environment (CORE) team, providing high-quality, cost-effective cloud solutions to our clients. You'll be instrumental in maintaining and enhancing our cloud infrastructure, with a strong focus on operational efficiency and customer support.
Key Responsibilities:
  • Proactively manage and maintain cloud infrastructure, ensuring high availability and performance.
  • Respond to and resolve customer issues, providing top-tier technical support and customer service.
  • Collaborate with various engineering teams to support user consumption of applications in the cloud in a sophisticated enterprise environment.
  • Engage in application monitoring to assist in identifying and addressing application performance or availability issues.
  • Continuously monitor supporting application infrastructure to help identify and report on scalability and performance issues.
  • Develop and maintain comprehensive documentation for application support procedures.

Qualifications:
Education/Experience:
  • Bachelor's Degree in the IT field, related technical discipline, or equivalent combination of education and experience.
  • 2+ years of experience in IT, with a strong focus on cloud operations and customer support.

Required Skills:
  • Proficiency with AWS cloud services and infrastructure management.
  • Exceptional troubleshooting and problem-solving skills.
  • Experience in providing customer-focused technical support.
  • Knowledge of Linux distributions (e.g., RedHat, CentOS).
  • Familiarity with DevOps practices, Agile/Scrum methodologies, and continuous integration tools (e.g., GitLab CI, Nexus).
  • Excellent communication and collaboration abilities.

Join Intellectix and be part of a dynamic team that thrives on tempo, teamwork, and technical excellence. Your skills and expertise will contribute to creating a safer and smarter tomorrow.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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