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Job Title: IT Support Specialist
Job Description
The IT Support Specialist is responsible for providing timely and efficient day-to-day support for workstations, peripherals, desktop computing, client applications, VOIP phone systems, A/V equipment, and data networking via computer, phone, and TEAMS. Communication and customer service are central components of this role, requiring well-developed interpersonal and communication skills, a customer service-oriented mindset, and the ability to maintain professional composure during stressful times.
Responsibilities

• Provide support for workstations and peripheral devices.
• Assist with desktop computing and client application issues.
• Manage VOIP phone systems and A/V equipment.
• Address data networking concerns via computer, phone, and TEAMS.
• Communicate effectively with clients to resolve technical issues promptly.

Essential Skills

• A+ knowledge
• Proficiency in Microsoft 365
• Experience with Windows PC
• Strong customer service skills
• Understanding of operating systems basics

Additional Skills & Qualifications

• Experience in server configuration
• Networking knowledge
• A+ certificate
• 1+ year of experience with Microsoft 365
• 1+ year of experience with Windows
• 1+ years of operating systems basics experience
• 1+ year of experience troubleshooting computer issues
• 1+ year of customer service experience

Work Environment
This role is based onsite in a laid-back company environment. It is an excellent opportunity for an entry-level candidate to gain real-world experience in IT support.
This position is moving extremely fast as this is an urgent need for the client. If interested, please send over your most up to date resume to ktrivigno @astoncarter.com along with your availability for a 10-minute phone call.
Job Type & Location
This is a Contract position based out of Allentown, PA.
Pay and Benefits
The pay range for this position is $20.00 - $24.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Allentown,PA.
Application Deadline
This position is anticipated to close on Aug 10, 2026.
About Aston Carter
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.