Entry Level Audio Visual Apprentice Jobs in Raleigh, NC

Job Title: Audio/Visual Support AssistantW2 Contract Only- 6 Months$29.70 per hour Monday-Friday 8:00am-5:00pmOnsite: 4615 University Drive, Durham, NC 27707Hiring Requirements:

• High school diploma or GED (or equivalent experience).
• 1+ year of experience providing customer-facing support (AV, IT help desk, event support, or similar).
• Working knowledge of common AV components and signal flow (HDMI/DisplayPort, microphones, speakers, basic mixers, cameras).
• Familiarity with conferencing/meeting platforms (e.g., Microsoft Teams, Zoom, Webex) and basic PC/Mac troubleshooting.
• Ability to communicate technical instructions clearly to non-technical users.
• Ability to lift and carry equipment up to 50 lbs and to set up equipment for conference rooms and event spaces.
• Willingness to work occasional evenings based on event needs.

Responsibilities

• Set up and test AV equipment for conference rooms and corporate event spaces (displays/projectors, microphones, speakers, mixers, cameras, laptops, clickers, and adapters).
• Provide on-site and remote “day-of” support for in-room, virtual, and hybrid meetings; assist presenters with audio, video, and screen sharing.
• Perform basic troubleshooting for common issues (no audio, feedback, low mic levels, display connection problems, camera framing, network/stream interruptions) and escalate complex problems to the AV support specialists.
• Support and guide users on collaboration platforms (e.g., Microsoft Teams, Zoom) including meeting start-up, joining, and
• content sharing.
• Maintain AV inventory (cables, adapters, batteries, microphones) and ensure equipment is charged, labeled, clean, and stored appropriately.
• Conduct daily/weekly routine room readiness checks (audio/video validation, peripheral connectivity, controller status), preventative maintenance tasks, and basic configuration updates following documented procedures. and report recurring
• issues/trends to improve room reliability.
• Track incidents, requests, and resolutions in a ticketing system; document steps taken, outcomes, and follow-up actions.
• Support live streams and recordings, including camera setup, audio checks, and file handoff per policy.
• Follow safety practices for lifting, cable management, and trip-hazard prevention; keep work areas neat and professional.
• Deliver excellent customer service.

• av experience

Qualifications
• Years of experience: 1 year
• Experience level: Entry Level

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Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.