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The Quality Assurance Inspector is responsible for inspecting secure customer products and fulfillment materials at the Howard Street facility. The Inspector performs incoming, in-process, and final inspections to make sure products are correct, complete, properly identified, and meet customer requirements before shipment.

3. Essential Duties and Responsibilities

· Perform incoming inspections of secure products, customer-owned materials, packaging components, labels, cartons, and other job materials.

· Verify incoming materials against job documents, packing lists, bills of material, and expected quantities.

· Inspect materials for damage, incorrect items, mixed products, labeling errors, shortages, or other quality concerns.

· Perform line-start-up, in-process, and final inspections during fulfillment, assembly, kitting, packing, labeling, and palletizing operations.

· Read and follow job tickets, bills of material, work instructions, approved samples, inspection plans, and customer requirements.

· Verify the correct product, version, language, SKU, component, quantity, label, carton, and packaging material are being used.

· Inspect products for damage, missing components, incorrect assembly, poor workmanship, mixed materials, and other defects.

· Verify kit counts, carton quantities, pallet quantities, and other required product counts.

· Review and approve first-off samples, in-process samples, production retains, and final samples.

· Perform final inspections of completed kits, cartons, pallets, and finished goods before release or shipment.

· Verify finished product identification, labels, quantities, packaging, pallet information, and shipment requirements.

· Make sure secure products, rejected materials, samples, and remaining inventory are properly identified and accounted for.

· Confirm that line-clearance activities are completed before a new job, version, language, or product is placed on the fulfillment line.

· Stop or request that a line pause when product quality, quantity, identification, or security requirements are at risk.

· Place suspect or nonconforming product on hold and notify the Quality Supervisor or appropriate manager.

· Help with product sorting, recounting, inspection, rework, and containment activities when assigned.

· Accurately document inspection results, quantities, defects, holds, approvals, and releases in QT9, Monarch, inspection forms, or other approved systems.

· Report missing product, incorrect counts, damaged materials, mixed products, unidentified materials, or other security concerns immediately.

· Protect customer-owned products, secure materials, samples, specifications, and confidential information.

· Follow all secure-product handling, restricted-access, inventory-control, visitor-control, and confidentiality requirements.

· Maintain a clean, safe, organized, and secure work area.

· Follow all company quality procedures, work instructions, safety requirements, and customer-specific requirements.

· Complete required quality, safety, and security training.

· Perform other duties as requested, directed, or assigned.

Education and Experience

· High school diploma or equivalent preferred.

· Previous quality inspection, fulfillment, assembly, warehouse, packaging, or manufacturing experience preferred.

· Entry-level candidates with good attention to detail and the ability to follow instructions may be considered.

· Must be able to read and understand job tickets, work instructions, inspection requirements, and safety information.

· Must be able to perform basic math, counting, and quantity verification.

5. Job Knowledge, Skills, and Abilities

· Strong attention to detail.

· Ability to identify damaged, incorrect, missing, mixed, or defective products.

· Ability to accurately count products and components.

· Ability to follow written and verbal instructions.

· Ability to complete inspection records accurately.

· Ability to communicate quality concerns clearly and promptly.

· Ability to work independently and with others.

· Ability to use a computer, tablet, scanner, scale, counting device, and basic inspection tools.

· Ability to maintain confidentiality and follow secure-product procedures.

· Ability to stand, walk, and inspect products throughout the work shift.

6. Physical Demands

· Frequently required to stand and walk.

· Regularly required to bend, twist, reach, grasp, and handle products.

· Regularly required to push, pull, carry, or lift up to 30 pounds.

· Must be able to inspect cartons, labels, inserts, cards, kits, pallets, and other fulfillment materials.

· Must have the visual ability to inspect product details, colors, labels, versions, barcodes, and defects.

Reasonable accommodation may be provided to qualified individuals with disabilities in accordance with applicable law.

7. Work Environment

· Work is performed in secure fulfillment, warehouse, assembly, shipping, and inspection areas.

· Employees may work near conveyors, pallet jacks, forklifts, and other moving equipment.

· The work environment may include moderate noise, paper dust, warehouse temperatures, and loading-dock conditions.

· Safety glasses, hearing protection, safety footwear, or other personal protective equipment may be required.

· Access to secure areas is restricted and subject to company security procedures.

8. Quality Authority

The Quality Assurance Inspector has the authority to:

· Identify and document suspected nonconforming product.

· Place suspect product, cartons, components, or pallets on quality hold.

· Request that a fulfillment line pause when continued production could create additional defects or incorrect product.

· Withhold inspection approval when product does not meet documented requirements.

· Escalate quality, quantity, traceability, inventory, or security concerns to the Quality Supervisor or management.

Final product disposition and release decisions must follow JohnsByrne procedures and management authority.

9. Supervisory Responsibilities

None.

The Quality Assurance Inspector may assist with or help coordinate product sorting, recounting, rework, or 100% inspection activities when assigned.