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Entry Level Applications Support Analyst Jobs in Houston, TX

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Trading Floor IT Support Analyst

Houston, TX · On-site

$50 - $54/hr

Trading Floor IT Support Analyst Houston, TX | Hybrid, 2 to 3 days onsite per week | Contract $50 ... Troubleshoot trading-specific applications, external information services, and online trading ...

Danaher

Application Support Scientist

Houston, TX · On-site

... Applications team located in Marlborough, MA or Golden, CO and will be an on-site role. In this ... D. in Chemistry, Biochemistry, Analytical Chemistry, or related life sciences field * 2+ Experience ...

360 IT Professionals

Desktop Client Sup Analyst I

Houston, TX · On-site

$22.25 - $29.75/hr

Desktop Support Analyst I am responsible for providing first level support to users of various desktop applications such as Microsoft. Ability to multi-task and support high level of trouble shooting ...

ESG - USA

Client Applications Analyst (CC&B)

Houston, TX · On-site

This position plays a key role in delivering accurate, efficient support to our clients. An equally ... Analyze and resolve daily billing exceptions to ensure accurate and timely billing of accounts and ...

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Entry Level Applications Support Analyst information

See Houston, TX salary details

$15

$37

$67

How much do entry level applications support analyst jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for entry level applications support analyst in Houston, TX is $37.53, according to ZipRecruiter salary data. Most workers in this role earn between $28.03 and $42.69 per hour, depending on experience, location, and employer.

What does an entry level applications support analyst do?

An Entry Level Applications Support Analyst provides technical support for software applications used by a company or its clients. They help troubleshoot issues, resolve user problems, and ensure that applications run smoothly. Their responsibilities often include responding to support tickets, documenting solutions, and escalating complex problems to senior analysts or developers. This role is a great starting point for those interested in IT or software support careers, as it offers hands-on experience with a variety of business applications.

What are the key skills and qualifications needed to thrive as an entry level applications support analyst, and why are they important?

To thrive as an Entry Level Applications Support Analyst, you need a solid understanding of software applications, troubleshooting, and basic programming or scripting, often supported by a degree in computer science or a related field. Familiarity with ticketing systems like Jira or ServiceNow, SQL databases, and remote desktop tools is typically required. Strong analytical thinking, clear communication, and a customer-focused attitude are standout soft skills in this role. These abilities ensure timely resolution of user issues, smooth operation of business-critical systems, and positive client interactions.

What are some common challenges faced by entry level applications support analysts, and how can they be addressed?

Entry Level Applications Support Analysts often encounter challenges such as troubleshooting unfamiliar software issues, managing competing priorities, and communicating technical solutions to non-technical users. To address these challenges, it’s important to develop strong problem-solving skills, remain open to continuous learning, and build effective communication techniques. Collaborating closely with senior analysts and cross-functional teams can also help in gaining technical insights and understanding user needs more clearly, making it easier to resolve issues efficiently.

What is the difference between Entry Level Applications Support Analyst vs Help Desk Technician?

AspectEntry Level Applications Support AnalystHelp Desk Technician
Required CredentialsAssociate degree or equivalent, basic technical certificationsHigh school diploma or equivalent, basic technical knowledge
Work EnvironmentSupporting specific applications, troubleshooting software issuesResponding to user issues, providing general IT support
Employer & Industry UsageIT departments across various industries, software companiesIT support centers, corporate help desks, service providers

Both roles involve technical support, but the Entry Level Applications Support Analyst typically focuses on specific software applications and requires some technical certifications, whereas Help Desk Technicians handle broader user issues with less specialized training. The Analyst role often involves more troubleshooting and application-specific knowledge, making it suitable for those seeking to specialize in application support.

Entry Level Applications Support Analyst jobs near you
Infographic showing various Entry Level Applications Support Analyst job openings in Houston, TX as of August 2026, with employment types broken down into 75% Full Time, and 25% Contract. Highlights an 100% In-person job distribution, with an average salary of $78,063 per year, or $37.5 per hour.

Lead Maximo Support Analyst

Targa Resources

Houston, TX • On-site

Full-time

Re-posted 27 days ago

Targa Resources rating

8.7

Company rating: 8.7 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

9th of 87 rated oil and gas companies

Job description

Job Summary:
Targa Resources is seeking a Lead Maximo Support Analyst skilled in managing and supporting applications. The Analyst will act as a Subject Matter Expert for application functionality and will be responsible for maintaining the Maximo application environment, resolving business issues, and providing support for other operational systems as needed.
Responsibilities:
• Maintain end-to-end understanding of functional aspects of application and associated business processes.
• Working knowledge of networking environments, operating systems, relational databases, application environments, key vendor environments
• Lead internal Maximo projects to completion
• Monitor incoming service requests and incidents for assigned application(s)
• Investigate and diagnose service requests or incidents according to their priority/rank and identify the resolution and/or issue.
• Work directly with users to identify and resolve issues adversely impacting business processes.
• Define technical solutions ensuring considerations for system stability, performance, and ongoing maintainability.
• Identify alternative solutions to address issues raised throughout service request or incident lifecycle.
• Adheres to and champions the IT Governance programs (e.g. change management, communication, and release management)
• Complete high-level designs and associated estimates to meet defined requirements.
• Monitor application backlog (service requests, incidents) and keep open items updated with current efforts.
• Maintain documentation (run books, technical design, build, deployment, install guides) and process standards in area of responsibility along with regular audits to validate accuracy.
• Develop documentation and provide training to users as appropriate.
• Define potential improvement changes to resolve errors, prevent the recurrence of problems or improve system maintainability and stability for assigned applications.
• Provide input to IT Project Management Office to support clear and concise requirements definitions.
• Assist team members handling major incidents for assigned applications; identify the root cause and short- or long-term solutions.
• Prevent the replication of problems across multiple systems by sharing lessons learned and best practices with other team members and IT Management.
• Develops customer relationships by making efforts to listen to and understand the customer; anticipating and providing solutions to customer needs; giving high priority to customer satisfaction.
• Other duties as assigned.
Qualifications:
Required:
• Bachelor’s degree in computer science, MIS, and/or equivalent work experience in a related field
• Experience in supporting Maximo implementations
• Proficient in Maximo Integration Framework (MIF) architecture and design.
• Experience developing custom applications and enhanced configuration of the Maximo application including Start Center configuration.
• Experience in developing BIRT Reports and Ad hoc Reports within Maximo.
• Experience with databases, Including stored procedures, triggers and scripts
• Experience in application development or a programming language
• Experience supporting COTS applications
• Regular and reliable attendance.
Preferred:
• Exposure to Maximo MAS 9.0 is a plus.
• Experience supporting Transportation and Logistics Systems.
• Experience with integration Platforms like Boomi
• ITIL Foundations certified.
• Working knowledge and experience in Microsoft Technologies (Microsoft Certifications)
• Willingness to travel to company locations (up to 15%)
Company:
Targa is a leading provider of midstream services as one of the largest independent midstream infrastructure companies in North America. Founded in 2005, the company is headquartered in Houston, USA, with a team of 1001-5000 employees. The company is currently Late Stage.

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