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Entry Client Representative Jobs in Tennessee (NOW HIRING)

ICONMA

Customer Order Management Representative

Nashville, TN · On-site

$15.50 - $21/hr

Our Client, a Global Power Technology Leader company, is looking for a Customer Order Management ... entry/modification, escalations; responsibilities might include logistics management) to ensure ...

RJ Young

DPS Customer Care Representative

Nashville, TN · On-site

$15.50 - $21/hr

Order entry processing of jobs from portals and clients. * Quote outsourced jobs. * Work with third ... Travel Local travel may be required to meet client needs. Required Education and Experience * High ...

RJ Young

DPS Customer Care Representative

Nashville, TN · On-site

$15.50 - $21/hr

Order entry processing of jobs from portals and clients. * Quote outsourced jobs. * Work with third ... Travel Local travel may be required to meet client needs. Required Education and Experience * High ...

RJ Young

DPS Customer Care Representative

Nashville, TN · On-site

$15.50 - $21/hr

Order entry processing of jobs from portals and clients. * Quote outsourced jobs. * Work with third ... Travel Local travel may be required to meet client needs. Required Education and Experience * High ...

ContinuumRX

Patient Care Representative

Knoxville, TN · On-site

$14 - $17.25/hr

... concerning patient/client care; complying with all federal and state laws as apply to ... data entry experience or related field Benefits: We value our employees and support work-life ...

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All JobsEntry Client Representative JobsEntry Client Representative Jobs in Tennessee

Entry Client Representative information

What is an entry client representative?

Entry Client Representatives are professionals who act as the first point of contact between a company and its clients. They handle customer inquiries, provide information about products or services, and resolve basic issues to ensure customer satisfaction. Typically, this role involves communication via phone, email, or chat, and requires strong interpersonal and problem-solving skills. Entry-level positions are designed for individuals new to the field, offering training and opportunities for advancement within client relations or customer service departments.

What are the key skills and qualifications needed to thrive as an entry client representative?

To thrive as an Entry Client Representative, you generally need strong interpersonal skills, problem-solving abilities, and at least a high school diploma or equivalent. Familiarity with CRM software, basic office applications, and telephone systems is often required. Exceptional communication, patience, and active listening help representatives build rapport and effectively address client concerns. These skills are crucial for delivering excellent customer service, maintaining client satisfaction, and supporting business growth.

What are some common challenges faced by entry client representatives, and how can they be overcome?

Entry Client Representatives often face challenges such as managing high volumes of client inquiries, adapting to different client personalities, and quickly learning product or service details. To overcome these, it's helpful to develop strong organizational skills, actively listen to client needs, and seek guidance from experienced team members. Regular training sessions and open communication within the team can also enhance problem-solving abilities and improve overall client satisfaction.

What is the difference between Entry Client Representative vs Customer Service Associate?

AspectEntry Client RepresentativeCustomer Service Associate
Required CredentialsHigh school diploma; some roles may prefer customer service experienceHigh school diploma; customer service experience often preferred
Work EnvironmentOffice setting, client-facing interactions, financial or service industriesRetail, call centers, retail stores, service industries
Employer & Industry UsageFinancial institutions, corporate client servicesRetail, telecommunications, hospitality
Search & Comparison IntentRoles involving client interaction, account managementCustomer support, front-line service roles

The Entry Client Representative and Customer Service Associate roles share similarities in customer interaction and work environments but differ mainly in industry focus and responsibilities. Entry Client Representatives typically handle client accounts in financial or corporate settings, requiring more specialized knowledge, while Customer Service Associates work in retail or service sectors, focusing on general customer support.

What are popular job titles related to Entry Client Representative jobs in Tennessee?

For Entry Client Representative jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Entry Client Representative jobs in Tennessee look for?

The top searched job categories for Entry Client Representative jobs in Tennessee are:

Entry Client Representative jobs near you
Infographic showing various Entry Client Representative job openings in Tennessee as of June 2026, with employment types broken down into 1% As Needed, 85% Full Time, 13% Part Time, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Customer Order Management Representative

ICONMA

Nashville, TN • On-site

$15.50 - $21/hr

Other

Medical

Re-posted 6 days ago

Job description

Our Client, a Global Power Technology Leader company, is looking for a Customer Order Management Representative for their Nashville, TN/Hybrid location.
Responsibilities:

  • Act as the single-point-of-contact for assigned customer accounts; managing the entire order life cycle to ensure orders are processed on time.
  • Responsible for assigned customer accounts for the entire order life cycle (from new customer set-up, order entry/modification, escalations; responsibilities might include logistics management) to ensure orders are shipped to agreed deadline: Act as the single-point-of-contact to Client' customers, parts distribution centers and/or manufacturing plants and cross functional departments to process and fulfil customer orders; providing accurate documentation and continual communication to customer throughout the process.
  • Take ownership of and resolve complex customer inquiries through extensive research, a detailed understanding of Client processes, systems, and practices; provide timely and informative responses as per the Service Level Agreement. Request support from the next appropriate level of customer support for complex escalations/issues providing documentation throughout the process. Maintain accurate records of all internal and external interactions in the appropriate database/system.
  • Ensure customers comply with export polices and ensure required export/shipping documentation is compiled to the relevant legislation.
  • Act as liaison between the customer and aftermarket and/or manufacturing location for quality issues; submit Material Non-Conformance or Process Non-Conformance claims via the Quality Management System.
  • Knowledge of Quality Management Systems.
  • Support Supervisor with hosting customer visits at local facility.
  • Prepare and distribute standard and customized internal and customer reports.
  • Understand Customer Order Management policies, procedures and metrics.
  • Support Customer Order Management departmental goals and initiatives to become a more proactive customer support organization.
  • Participate in/lead process improvement projects.

Requirements:
  • Communication
  • Supply Chain Experience
  • Excel familiarity

Why Should You Apply?
  • Health Benefits
  • Referral Program
  • Excellent growth and advancement opportunities
ICONMA logo

About ICONMA

Sourced by ZipRecruiter

ICONMA is an established and stable organization building lasting relationships with clients and consultants. We are unique in our ability to provide a full spectrum of Staffing Services and Solutions including: Staff Augmentation (Contract, Contract-to-Hire, Direct Hire), Bulk Buy Staff Augmentation, Offshore Staff Augmentation, Payroll Services and Consulting (Project Delivery, SOW). At ICONMA, our goal is to become a one-stop destination for our customers' staffing and outsourcing needs. Our vision is to be a preeminent provider of innovative business solutions, leveraging key technologies to improve our customers' competitiveness, growth, and profitability. ICONMA focuses on a culture that fosters collaboration and team work. We recognize that employees are the foundation of any company, and we encourage our employees to be leaders while providing continuous training and growth opportunities. ICONMA encourages hard work, determination and dedication in a professional environment. ICONMA promotes a healthy work-life balance, and understands this is a key component to our employee's and company's success.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Troy, MI, US

Year founded

2000

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