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Entry Client Representative Jobs in Maryland (NOW HIRING)

Roofing Pups

$15 - $20.50/hr

Ensure accurate and timely entry of customer information, service requests, and job details into ... Provide guidance and assistance to field technicians regarding job details, client requirements ...

Cni

Data Entry Operator I

Rockville, MD

$18/hr

The ability to obtain, maintain and access classified information at the client level. * Strong ... PHYSICAL DEMANDS The physical demands described here are representative of those that must be met ...

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All JobsEntry Client Representative JobsEntry Client Representative Jobs in Maryland

Entry Client Representative information

What is an entry client representative?

Entry Client Representatives are professionals who act as the first point of contact between a company and its clients. They handle customer inquiries, provide information about products or services, and resolve basic issues to ensure customer satisfaction. Typically, this role involves communication via phone, email, or chat, and requires strong interpersonal and problem-solving skills. Entry-level positions are designed for individuals new to the field, offering training and opportunities for advancement within client relations or customer service departments.

What are the key skills and qualifications needed to thrive as an entry client representative?

To thrive as an Entry Client Representative, you generally need strong interpersonal skills, problem-solving abilities, and at least a high school diploma or equivalent. Familiarity with CRM software, basic office applications, and telephone systems is often required. Exceptional communication, patience, and active listening help representatives build rapport and effectively address client concerns. These skills are crucial for delivering excellent customer service, maintaining client satisfaction, and supporting business growth.

What are some common challenges faced by entry client representatives, and how can they be overcome?

Entry Client Representatives often face challenges such as managing high volumes of client inquiries, adapting to different client personalities, and quickly learning product or service details. To overcome these, it's helpful to develop strong organizational skills, actively listen to client needs, and seek guidance from experienced team members. Regular training sessions and open communication within the team can also enhance problem-solving abilities and improve overall client satisfaction.

What is the difference between Entry Client Representative vs Customer Service Associate?

AspectEntry Client RepresentativeCustomer Service Associate
Required CredentialsHigh school diploma; some roles may prefer customer service experienceHigh school diploma; customer service experience often preferred
Work EnvironmentOffice setting, client-facing interactions, financial or service industriesRetail, call centers, retail stores, service industries
Employer & Industry UsageFinancial institutions, corporate client servicesRetail, telecommunications, hospitality
Search & Comparison IntentRoles involving client interaction, account managementCustomer support, front-line service roles

The Entry Client Representative and Customer Service Associate roles share similarities in customer interaction and work environments but differ mainly in industry focus and responsibilities. Entry Client Representatives typically handle client accounts in financial or corporate settings, requiring more specialized knowledge, while Customer Service Associates work in retail or service sectors, focusing on general customer support.

What are popular job titles related to Entry Client Representative jobs in Maryland?

For Entry Client Representative jobs in Maryland, the most frequently searched job titles are:

What job categories do people searching Entry Client Representative jobs in Maryland look for?

The top searched job categories for Entry Client Representative jobs in Maryland are:

What cities in Maryland are hiring for Entry Client Representative jobs?

Cities in Maryland with the most Entry Client Representative job openings:

Entry Client Representative jobs near you
Infographic showing various Entry Client Representative job openings in Maryland as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 13% Part Time, and 6% Contract. Highlights an 78% Physical, 4% Hybrid, and 18% Remote job distribution.

Customer Service Representative

Robert Half

White Marsh, MD • On-site

$22 - $25/hr

Temporary

Posted 6 days ago

Job description

A landscaping company is seeking a Customer Service Representative to join their team! This individual will enter orders for customers who call to submit an order and answer customer questions via telephone and email. They will also provide product information, work to resolve any problems that our customers might face, and conduct other office and customer-related tasks with accuracy and efficiency. Our best CSRs are genuinely excited to help customers. The goal, of this career position, is to ensure excellent customer service, respond efficiently to customer inquiries, and maintain high customer satisfaction.

Responsibilities:

•Manage incoming phone calls.

•Process customer's orders.

•Assist other team members in accomplishing company goals.

•Build customer confidence and trust by providing accurate and timely responses to inquiries.

•Handle customer complaints and provide appropriate solutions and alternatives to ensure resolution and customer satisfaction.

Skills

•Ability to multi-task, prioritize, and manage time effectively.

•Strong phone contact handling skills and attentive listening.

•Excellent communication and written skills

•Proven customer support experience or experience as a client service representative is a benefit but is not required.

• Strong verbal and written communication skills with the ability to interact professionally with customers.
• Ability to manage several tasks at once, stay organized, and adjust priorities in a busy setting.
• Experience in customer service, call center support, or order entry is preferred.
• Comfortable handling inbound calls and making outbound calls when follow-up is required.
• Ability to resolve customer issues effectively while maintaining a calm and customer-focused approach.
• Basic computer proficiency and attention to detail for accurate data entry and record handling.
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About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948

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