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Remote Client Relations Jobs in Maryland (NOW HIRING)

JOB SUMMARY The Account Manager - Client Relations, US & Canada Procurement, manages a portfolio of ... Remote positions. Marriott International is the world's largest hotel company, with more brands ...

Client Relations : Develop and sustain strong client relationships, delivering customized solutions ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

Client Relations : Develop and sustain strong client relationships, delivering customized solutions ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

Client Relations : Develop and sustain strong client relationships, delivering customized solutions ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

Client Relations : Develop and sustain strong client relationships, delivering customized solutions ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

Client Relations : Develop and sustain strong client relationships, delivering customized solutions ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

Client Relations : Develop and sustain strong client relationships, delivering customized solutions ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

Client Relations : Develop and sustain strong client relationships, delivering customized solutions ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

Client Relations : Develop and sustain strong client relationships, delivering customized solutions ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

Client Relations : Develop and sustain strong client relationships, delivering customized solutions ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

Client Relations : Develop and sustain strong client relationships, delivering customized solutions ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

Client Relations : Develop and sustain strong client relationships, delivering customized solutions ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

Client Relations : Develop and sustain strong client relationships, delivering customized solutions ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

Client Relations : Develop and sustain strong client relationships, delivering customized solutions ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

Client Relations : Develop and sustain strong client relationships, delivering customized solutions ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

Client Relations : Develop and sustain strong client relationships, delivering customized solutions ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

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Showing results 1-20

Remote Client Relations information

See Maryland salary details

$28.1K

$55.7K

$95.1K

How much do remote client relations jobs pay per year?

As of Sep 12, 2026, the average yearly pay for remote client relations in Maryland is $55,693.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,200.00 and $63,100.00 per year, depending on experience, location, and employer.

What is a remote client relations?

A Remote Client Relations job involves managing and maintaining relationships with clients while working remotely. Responsibilities typically include responding to customer inquiries, addressing concerns, providing support, and ensuring client satisfaction. Strong communication skills, problem-solving abilities, and responsiveness are essential for success in this role. It often requires using digital tools such as email, chat, and video conferencing to interact with clients effectively.

What are the typical daily tasks for someone working in remote client relations?

In a Remote Client Relations role, your daily tasks often include responding to client inquiries via email, phone, or chat, addressing any concerns, and ensuring clients are satisfied with the company's services or products. You may also assist with onboarding new clients, coordinate with internal teams to resolve issues, and update client records in CRM systems. Regular meetings or check-ins with clients to review accounts and gather feedback are common as well. This dynamic role requires balancing multiple client needs, prioritizing urgent requests, and maintaining clear, professional communication at all times.

What are the key skills and qualifications needed to thrive in remote client relations?

To thrive as a Remote Client Relations professional, you need strong interpersonal communication, problem-solving abilities, and experience in customer service or account management, often backed by a relevant degree. Familiarity with CRM software, collaboration tools like Slack or Zoom, and ticketing systems is typically required. Exceptional organizational skills, empathy, and proactive responsiveness distinguish top performers in this role. These competencies are vital for building lasting client relationships, resolving issues efficiently, and contributing to overall client satisfaction in a remote work environment.

What are the most commonly searched types of Client Relations jobs in Maryland?

The most popular types of Client Relations jobs in Maryland are:

What are popular job titles related to Remote Client Relations jobs in Maryland?

For Remote Client Relations jobs in Maryland, the most frequently searched job titles are:

What job categories do people searching Remote Client Relations jobs in Maryland look for?

The top searched job categories for Remote Client Relations jobs in Maryland are:

What cities in Maryland are hiring for Remote Client Relations jobs?

Cities in Maryland with the most Remote Client Relations job openings:

Infographic showing various Remote Client Relations job openings in Maryland as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 12% Part Time, and 5% Contract. Highlights an 70% Physical, 4% Hybrid, and 26% Remote job distribution, with an average salary of $55,693 per year, or $26.8 per hour.

Account Manager-Client Relations

Bethesda, MD • On-site, Remote

Marriott
Traveler Accommodation • 10K+ employees

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Marriott International rating

6.4

Company rating: 6.4 out of 10

Based on 1,191 frontline employees who took The Breakroom Quiz


Job description

JOB SUMMARY


The Account Manager - Client Relations, US & Canada Procurement, manages a portfolio of high-value accounts and serves as a trusted, client-facing point of contact-responsible for leading a coordinated onboarding and enablement process that builds confidence, accelerates adoption, and delivers measurable value. Acting as the strategic and operational lead from agreement through early life-cycle maturity, this role organizes stakeholders, timelines, and deliverables across the customer/ownership group, internal Enterprise Procurement teams, account management partners, and properties. Through disciplined cross-functional coordination, proactive issue resolution, and data-driven insights, the Account Manager - Client Relations strengthens client partnerships to drive utilization, retention, and sustainable revenue growth across the U.S. and Canada portfolio.

CANDIDATE PROFILE
Education and Experience


Required
Minimum 4+ years' experience in account management, client relationships, sales, procurement/sourcing or business development, preferably in the hospitality design industry
Ability to travel up to 50%


Preferred
4-year degree preferred or equivalent work experience within the industry.
Proficient technical commodity/product knowledge and Hospitality Industry knowledge
Proven ability to manage complex, high-value accounts and multiple projects with competing priorities in a fast-paced, dynamic environment

CORE WORK ACTIVITIES


Own a portfolio of U.S. & Canada accounts as the primary client-facing contact; build trusted relationships with ownership groups, properties, and internal partners.
Own portfolio-level account engagement strategies aligned with Enterprise Procurement and Sales priorities, influence growth, retention, and expansion outcomes across assigned accounts.
Develop and independently determine account engagement, prioritization, and escalation strategies engagement strategies.
Exercise senior judgment in resolving complex, highimpact client and property issues, including recommending changes to engagement approach or deployment model.
Lead end-to-end onboarding from agreement through early adoption; coordinate stakeholders, timelines, deliverables, and handoffs across ownership, internal teams, and properties.
Initiate onboarding through welcome outreach and upfront data collection; confirm key contacts, participating entities, and implementation requirements.
Scope and map programs and reporting needs; facilitate kick-off meetings and success plans that align goals, timelines, success criteria, and engagement opportunities.
Coordinate supplier communications, program setup, and go-live readiness (access enablement, price implementation, and reporting capture).
Drive adoption through ownership-cascaded property communications and property-wide training on tools, best practices, and how to maximize program value.
Perform post-go-live quality assurance and lead 30/60/90-day checkpoints to confirm early success metrics, address gaps, and adjust the engagement plan.
Analyze portfolio performance, buying trends, and market insights to influence commercial outcomes, mitigate account risk and support portfolio growth objectives.
Coordinate group lead intake and routing; partner with sales support resources and properties to ensure lead quality, timely follow-up, and closure tracking.
Maintain accurate account plans, mappings, onboarding status, and CRM data to support reporting, forecasting, and informed decisions.
Serve as a subjectmatter leader and escalation point for complex onboarding or client engagement scenarios.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

All positions offer a 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click hereto learn more.

Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave and educational assistance.

Washington Applicants Only: Employees will accrue paid sick leave, 0.077 PTO balance for every hour worked and be eligible to receive a minimum of 9 holidays annually.

Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.

Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, beginyour purpose,belongto an amazing globalteam, andbecomethe best version of you.

Employment Type: FULL_TIME

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