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Client Relations Associate Jobs in Maryland (NOW HIRING)

Customer Relations Associate DARCARS Automotive Group is now hiring a Customer Relations Associate to join our team! Pay rate is $20/hr Fluency in Spanish preferred We are seeking a dynamic and ...

As a Customer Relations Associate, you will be the primary point of contact for our valued customers, ensuring their satisfaction and fostering long-term relationships. You will play a crucial role ...

Corporate Relations Associate

Baltimore, MD · Hybrid

$39K - $49K/yr

Role Summary The Corporate Relations Associate is a partner to internal Corporate Relations Originators, portfolio managers, corporate investor relations teams, and external research professionals.

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Client Relations Associate information

See Maryland salary details

$24.3K

$45.7K

$65K

How much do client relations associate jobs pay per year?

As of Aug 25, 2026, the average yearly pay for client relations associate in Maryland is $45,702.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,800.00 and $48,500.00 per year, depending on experience, location, and employer.

What is a client relations associate?

Client Relations Associates are professionals who act as the main point of contact between a company and its clients. They are responsible for managing client accounts, addressing client inquiries or concerns, and ensuring customer satisfaction. Their role often involves building strong relationships, understanding clients' needs, and coordinating with internal teams to deliver solutions. By maintaining open communication and providing excellent service, Client Relations Associates help foster long-term client loyalty and support business growth.

What are the key skills and qualifications needed to thrive as a client relations associate?

To thrive as a Client Relations Associate, you need strong communication skills, attention to detail, and a background in business, sales, or customer service, often supported by a relevant bachelor's degree. Familiarity with CRM software like Salesforce, proficiency in Microsoft Office, and sometimes experience with help desk or ticketing systems are typically required. Outstanding interpersonal skills, problem-solving ability, and a customer-focused mindset help build lasting client relationships and resolve issues efficiently. These skills and qualities are crucial for maintaining client satisfaction, ensuring repeat business, and supporting the company's reputation.

How does a client relations associate typically collaborate with other departments to resolve client issues?

As a Client Relations Associate, you’ll frequently work cross-functionally with teams such as sales, customer support, and operations to address client needs. When a client issue arises, you may need to coordinate with technical specialists or account managers to gather information and propose solutions. Strong communication skills are essential, as you’ll often serve as the client’s advocate internally, ensuring their concerns are understood and prioritized. This collaborative approach not only helps resolve issues efficiently but also strengthens long-term client satisfaction.

What is the difference between Client Relations Associate vs Customer Service Representative?

AspectClient Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer bachelor's degreeHigh school diploma or equivalent; some roles may prefer associate's or bachelor's
Work EnvironmentOffice settings, client meetings, account managementCall centers, retail, online support
Employer & Industry UsageFinancial services, consulting, B2B companiesRetail, telecommunications, hospitality
Common Search & ComparisonClient Relations Associate vs Customer Service Representative

The main difference is that Client Relations Associates focus on building long-term relationships with clients, managing accounts, and providing tailored solutions, often in professional or financial industries. Customer Service Representatives typically handle day-to-day inquiries, troubleshooting, and support, mainly in retail or service sectors. While both roles require strong communication skills, Client Relations Associates usually work in more specialized, client-focused environments with a focus on relationship management.

What are the most commonly searched types of Client Relations jobs in Maryland?

The most popular types of Client Relations jobs in Maryland are:

What job categories do people searching Client Relations Associate jobs in Maryland look for?

The top searched job categories for Client Relations Associate jobs in Maryland are:

What cities in Maryland are hiring for Client Relations Associate jobs?

Cities in Maryland with the most Client Relations Associate job openings:

Infographic showing various Client Relations Associate job openings in Maryland as of August 2026, with employment types broken down into 88% Full Time, 8% Part Time, and 4% Contract. Highlights an 63% Physical, 3% Hybrid, and 34% Remote job distribution, with an average salary of $45,702 per year, or $22 per hour.

Client Relations Associate

Columbia, MD • On-site

$39K - $48K/yr

Other

This job post has expired today. Applications are no longer accepted.


Job description

Dreamcrafters Management Client Relations Associate

Here at Dreamcrafters Management, we pride ourselves on our ability to build lasting client relationships based on trust, transparency, and exceptional customer service. As a growing leader in the business consulting industry, we offer hands-on, personalized care for our customers that focuses on innovative solutions that really make a difference for our clients and our customers. Our client relations, sales, and customer service methods are unique and reflect the dynamic team that we've built over the years. It is through our approach to client relations and customer care that we have been able to grow our operations and our client's customer base steadily over the past year, and we are now looking to bring new Client Relations Associates on board to continue this growth!

Client Relations Associate Role

As a Client Relations Associate, you will be the first point of contact between Dreamcrafters Management and potential customers. You will be responsible for ensuring that their needs are met and their expectations are exceeded when it comes to the level of personalized sales and customer service support that we offer. The Client Relations Associate role involves building lasting relationships, providing excellent sales and customer service, and advocating for client and customer interests.

Key Responsibilities

Key Responsibilities of a Client Relations Associate:

  • Assist in the management of existing accounts as well as the acquisition of potential customers in a manner that serves all parties' interests
  • Serve as the primary point of contact for customers, responding to inquiries and concerns promptly and professionally whether through phone, email, or in person visits
  • Facilitate communication between customers and client technicians, ensuring that activation processes run smoothly and beneficially for all parties
  • Advocate for the interests of the client regarding sales goals and customer satisfaction metrics while providing customers with personalized and efficacious customer service
  • Abide by all compliance policies set forth by the client while handling sensitive customer information, ensuring all interactions meet legal regulatory and privacy requirements
  • Participate in the training of junior Client Relations Associates in all of the above responsibilities, demonstrating strong leadership potential
Qualifications

Qualifications of a Client Relations Associate:

  • Previous experience in client relations, sales and/or customer service capacities is a plus
  • Personable, able to work well with others and communicate effectively
  • Highly-driven and growth-oriented individuals with a passion for customer care
  • Ability to think quickly and offer effective solutions on the spot
  • Proactive, able to take initiative and act independently when necessary