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Entry Client Representative Jobs in Maryland (NOW HIRING)

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Entry Client Representative information

What is the difference between Entry Client Representative vs Customer Service Associate?

AspectEntry Client RepresentativeCustomer Service Associate
Required CredentialsHigh school diploma; some roles may prefer customer service experienceHigh school diploma; customer service experience often preferred
Work EnvironmentOffice setting, client-facing interactions, financial or service industriesRetail, call centers, retail stores, service industries
Employer & Industry UsageFinancial institutions, corporate client servicesRetail, telecommunications, hospitality
Search & Comparison IntentRoles involving client interaction, account managementCustomer support, front-line service roles

The Entry Client Representative and Customer Service Associate roles share similarities in customer interaction and work environments but differ mainly in industry focus and responsibilities. Entry Client Representatives typically handle client accounts in financial or corporate settings, requiring more specialized knowledge, while Customer Service Associates work in retail or service sectors, focusing on general customer support.

What are some common challenges faced by entry client representatives, and how can they be overcome?

Entry Client Representatives often face challenges such as managing high volumes of client inquiries, adapting to different client personalities, and quickly learning product or service details. To overcome these, it's helpful to develop strong organizational skills, actively listen to client needs, and seek guidance from experienced team members. Regular training sessions and open communication within the team can also enhance problem-solving abilities and improve overall client satisfaction.

What is an entry client representative?

Entry Client Representatives are professionals who act as the first point of contact between a company and its clients. They handle customer inquiries, provide information about products or services, and resolve basic issues to ensure customer satisfaction. Typically, this role involves communication via phone, email, or chat, and requires strong interpersonal and problem-solving skills. Entry-level positions are designed for individuals new to the field, offering training and opportunities for advancement within client relations or customer service departments.

What are the key skills and qualifications needed to thrive as an entry client representative?

To thrive as an Entry Client Representative, you generally need strong interpersonal skills, problem-solving abilities, and at least a high school diploma or equivalent. Familiarity with CRM software, basic office applications, and telephone systems is often required. Exceptional communication, patience, and active listening help representatives build rapport and effectively address client concerns. These skills are crucial for delivering excellent customer service, maintaining client satisfaction, and supporting business growth.
What are popular job titles related to Entry Client Representative jobs in Maryland? For Entry Client Representative jobs in Maryland, the most frequently searched job titles are:
What job categories do people searching Entry Client Representative jobs in Maryland look for? The top searched job categories for Entry Client Representative jobs in Maryland are:
What cities in Maryland are hiring for Entry Client Representative jobs? Cities in Maryland with the most Entry Client Representative job openings:
Entry Client Representative jobs near you
Infographic showing various Entry Client Representative job openings in Maryland as of July 2026, with employment types broken down into 81% Full Time, 13% Part Time, and 6% Contract. Highlights an 77% Physical, 3% Hybrid, and 20% Remote job distribution.

Client Service Representative

Murthy Law Firm

Owings Mills, MD • On-site

$19 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Job description

Company Description:

The Murthy Law Firm has grown into a leader in the field of U.S. immigration law over the last quarter of a century. With nearly 100 full-time attorneys, paralegals, and support staff, The Murthy Law Firm consistently provides excellent service to our clients worldwide. With offices in the United States and India, The Murthy Law Firm strives to help every person to pursue their dream of coming to the United States. We believe our strength lies in our diversity.

Job Description:

Immigration Law Firm in Owings Mills, MD seeks a professional Client Service Representative who must have a customer service background. Comprehensive training will be provided for this fast paced, challenging and rewarding position.

Client Service duties include, but are not limited to, greeting clients, handling incoming calls in a timely and professional manner, scheduling consultations, quoting legal fees, online chat, responding to client communication, data entry, processing mail, handling checks, assisting with legal agreements and maintaining comprehensive knowledge of how the firm operates.

Requirements:

High school diploma or equivalent

A minimum of 2 years customer service experience, preferably in an office setting.

Attention to detail, problem solving, analytical and organizational skills, and a teamwork mentality.

Retail, serving, and/or call center experience a plus!

Additional Information:

  • This position requires availability Monday through Friday during normal business hours
  • Extended hours rotation, as needed.
  • Requires federal and state background investigation
  • Murthy Law Firm uses E-Verify® to verify employment eligibility.


Pay Range: $19 - $20 per hour

Benefits include the following: health insurance, health savings account, dental insurance, vision insurance, life & disability insurance, PTO, paid holidays, floating holiday. 401k with company match is available after 12 months of service.