ZipRecruiter

Log In

1

Entry Client Representative Jobs in California (NOW HIRING)

Actalent

Client Support Representative

San Francisco, CA · On-site

$19.50 - $25.50/hr

Job Title: Client Support Representative (AI Patient Access Specialist) The Client Support ... Proven data entry and documentation skills with strong accuracy and attention to detail.

New

next page

Showing results 1-20

All JobsEntry Client Representative JobsEntry Client Representative Jobs in California

Entry Client Representative information

What is an entry client representative?

Entry Client Representatives are professionals who act as the first point of contact between a company and its clients. They handle customer inquiries, provide information about products or services, and resolve basic issues to ensure customer satisfaction. Typically, this role involves communication via phone, email, or chat, and requires strong interpersonal and problem-solving skills. Entry-level positions are designed for individuals new to the field, offering training and opportunities for advancement within client relations or customer service departments.

What are the key skills and qualifications needed to thrive as an entry client representative?

To thrive as an Entry Client Representative, you generally need strong interpersonal skills, problem-solving abilities, and at least a high school diploma or equivalent. Familiarity with CRM software, basic office applications, and telephone systems is often required. Exceptional communication, patience, and active listening help representatives build rapport and effectively address client concerns. These skills are crucial for delivering excellent customer service, maintaining client satisfaction, and supporting business growth.

What are some common challenges faced by entry client representatives, and how can they be overcome?

Entry Client Representatives often face challenges such as managing high volumes of client inquiries, adapting to different client personalities, and quickly learning product or service details. To overcome these, it's helpful to develop strong organizational skills, actively listen to client needs, and seek guidance from experienced team members. Regular training sessions and open communication within the team can also enhance problem-solving abilities and improve overall client satisfaction.

What is the difference between Entry Client Representative vs Customer Service Associate?

AspectEntry Client RepresentativeCustomer Service Associate
Required CredentialsHigh school diploma; some roles may prefer customer service experienceHigh school diploma; customer service experience often preferred
Work EnvironmentOffice setting, client-facing interactions, financial or service industriesRetail, call centers, retail stores, service industries
Employer & Industry UsageFinancial institutions, corporate client servicesRetail, telecommunications, hospitality
Search & Comparison IntentRoles involving client interaction, account managementCustomer support, front-line service roles

The Entry Client Representative and Customer Service Associate roles share similarities in customer interaction and work environments but differ mainly in industry focus and responsibilities. Entry Client Representatives typically handle client accounts in financial or corporate settings, requiring more specialized knowledge, while Customer Service Associates work in retail or service sectors, focusing on general customer support.

What are popular job titles related to Entry Client Representative jobs in California?

For Entry Client Representative jobs in California, the most frequently searched job titles are:

What job categories do people searching Entry Client Representative jobs in California look for?

The top searched job categories for Entry Client Representative jobs in California are:

What cities in California are hiring for Entry Client Representative jobs?

Cities in California with the most Entry Client Representative job openings:

Entry Client Representative jobs near you

Client Support Representative

Advanced Integrated Pest Management

Roseville, CA

$21 - $23/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 11 days ago

Job description

Welcome to Advanced IPM! Experience the fascinating and impactful world of pest control, where you play a crucial role in helping clients maintain safe and healthy environments.We are a dedicated and innovative team that takes pride in delivering exceptional service to our clients. Our team is hardworking, values creativity, and is committed to supporting each other. We believe in fostering a fun and collaborative environment, complete with complimentary snacks and coffee to keep our energy high!Position Summary:
As a Client Success Representative (CSR) at Advanced IPM, you will be the face of our company, providing friendly, knowledgeable, and prompt support to both internal team members and external customers. Your primary function will be to address and resolve potential issues quickly and effectively while taking every opportunity to exceed client expectations. You will manage information processing, communication, and sales support, ensuring accuracy and efficiency in all your tasks.Key Responsibilities:
  • Answer multi-line phone systems and screen calls to determine the nature of inquiries, providing appropriate responses and follow-up.
  • Schedule service calls, manage client appointments, and input service call notes into the database.
  • Assist clients with payments, billing questions, and cancellations, striving for resolutions whenever possible.
  • Welcome new residential clients and schedule termite inspections.
  • Log and follow up on client complaints, ensuring timely resolution.
  • Respond to inquiries from prospective clients and forward relevant information to the appropriate teams.
  • Process emails in a timely manner containing current and potential client inquiries.
  • Manage and distribute sales leads, track follow-ups, and set up client appointments.
  • Opportunity to obtain a pest control license and provide pricing information to incoming inquiries, earning sales commissions.
Why Join Us?
  • Be part of a team that values creativity and showing up for one another.
  • Enjoy a fun and supportive work environment.
  • Opportunities for professional growth and development.
  • On-the-job training is provided, ensuring new team members feel supported.
  • Work in a family-owned company that prioritizes its employees' well-being and success.
Benefits:
  • Full-Time Employment
  • Paid Training Customized to Your Needs
  • Medical, Dental, Vision, and Chiropractic Benefits
  • Life Insurance
  • 401K Match Program
  • Role-Specific Continuing Education
  • Leadership Development
  • Opportunities for Career Growth
Qualifications:
  • High School Diploma or equivalent.
  • Minimum of 2 years of customer service experience.
  • Strong reliability, responsibility, and dependability.
  • High degree of accuracy and attention to detail in data entry.
  • Professional demeanor with a positive attitude towards work.
  • Ability to work independently, set priorities, and accomplish work goals within accepted timeframes.
  • Adaptability to change and willingness to take on additional responsibilities.
  • Proficiency in various internet web-based application programs and computer databases.
Physical Requirements:
  • Ability to lift up to 25 lbs. occasionally.
  • Ability to stand, walk, and sit for extended periods.
  • Ability to handle office equipment and perform data entry with high accuracy.
  • Average noise level for an office environment.
Advanced IPM is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.If you are passionate about providing exceptional client support and want to be part of a dynamic and fun team, we would love to hear from you!