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Enterprise Services Manager Jobs (NOW HIRING)

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Enterprise Services Manager information

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How much do enterprise services manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for enterprise services manager in the United States is $119,597.00, according to ZipRecruiter salary data. Most workers in this role earn between $116,000.00 and $120,000.00 per year, depending on experience, location, and employer.

What is an enterprise services manager?

An Enterprise Services Manager is a professional responsible for overseeing and coordinating the delivery of services and solutions to large organizations, typically focusing on IT, business process, or customer support services. They act as a liaison between the client and service teams, ensuring that client needs are met efficiently and effectively. Their duties often include managing service delivery teams, maintaining client relationships, monitoring service performance, and ensuring compliance with service-level agreements (SLAs). Enterprise Services Managers play a key role in ensuring customer satisfaction and the successful execution of enterprise-scale projects.

What are the key skills and qualifications needed to thrive as an enterprise services manager?

To thrive as an Enterprise Services Manager, you need a solid background in business management, IT service delivery, and customer relationship management, often supported by a bachelor's degree in a related field. Familiarity with ITIL frameworks, CRM platforms, and enterprise resource planning (ERP) systems is typically required, along with relevant certifications like ITIL or PMP. Strong leadership, problem-solving abilities, and excellent communication skills help drive team performance and client satisfaction. These competencies are crucial for ensuring seamless service operations, meeting client needs, and achieving organizational goals.

What are some common challenges faced by enterprise services managers, and how can they effectively address them?

Enterprise Services Managers often encounter challenges such as balancing multiple high-priority client demands, ensuring seamless coordination across diverse internal teams, and adapting to evolving technology requirements. To effectively address these issues, it's important to prioritize clear communication, implement robust project management practices, and foster strong relationships with both clients and internal stakeholders. Regular team meetings and proactive problem-solving can help prevent misunderstandings and keep projects on track, while ongoing professional development ensures the manager stays current with industry trends.

What is the difference between Enterprise Services Manager vs IT Service Manager?

AspectEnterprise Services ManagerIT Service Manager
Required CredentialsBachelor's in Business, IT, or related field; certifications like ITILBachelor's in IT, Computer Science, or related; ITIL certification common
Work EnvironmentCorporate or enterprise-level settings managing multiple departmentsIT departments, service desks, and technical teams within organizations
Employer & Industry UsageLarge corporations, consulting firms, service providersIT departments across various industries, tech companies
Common Search & ComparisonOften compared for overseeing enterprise-wide services and strategiesFocused on IT service delivery and support management

The Enterprise Services Manager typically oversees broad organizational services, including multiple departments and strategic initiatives, while the IT Service Manager concentrates on managing IT service delivery and support. Both roles require similar certifications and work in corporate environments, but their scope and focus differ significantly.

What does an enterprise services manager do?

An enterprise services manager oversees the delivery and management of IT and business services across an organization, ensuring they meet company standards and client needs. They coordinate between departments, manage service teams, and implement process improvements, often using tools like ITIL frameworks and project management software. Strong leadership, communication skills, and technical knowledge are essential for success in this role.
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Infographic showing various Enterprise Services Manager job openings in the United States as of September 2026, with employment types broken down into 2% As Needed, 78% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $119,597 per year, or $57.5 per hour.

Facilities Operations Manager

Scottsdale, AZ • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago


Job description

Why Pretium Enterprise Services?

With expert business service capabilities, Pretium Enterprise Services ("PES"), is integral to the growth, innovation, and transformation of its global operating companies. Partnering with internal and external businesses and stakeholders to rapidly unlock value for its customers, PES delivers with excellence and ownership, enabling scalable growth.

Job Overview

The Facilities Services Manager will partner with department and company leadership to oversee facilities infrastructure and equipment supporting multi-site operations, including headquarter facilities, and offices areas across multiple locations. This role works closely with leadership and colleagues to ensure the highest levels of client satisfaction.

The Impact You'll Make

Manages the design, planning, construction and maintenance of equipment, buildings, office systems and other facilities. Plans, budgets, and schedules facility modifications, including estimates on equipment, labor, materials and other related costs. Designs and developments standard operating procedures (SOP's) relevant to the managed portfolio. Oversee the coordination of building space allocation and layout, communication services and facilities expansion. May have responsibility for establishing and overseeing health and safety standards. Selects, develops, and evaluates vendor partners to ensure the efficient operation of the function.

This role requires full time in office work at our Scottsdale, Arizona office.

What You'll Do

Key responsibilities include ensuring quality oversight and direction of operational activities such as building and equipment maintenance, workplace planning, space planning and utilization. Demonstrates the ability to analyze and resolve complex, ambiguous problems with a focus on timely solutions.Successful collaboration with stakeholders and centralized real estate and facilities management is critical.

The Facilities Services Manager will lead the following programs:

  • Building and mechanical services management

  • Business Continuity Planning

  • Capital Planning and Project Management

  • Vendor management

  • Budgeting and financial management

  • Workplace services

  • Space planning and utilization

Additional Responsibilities

  • Collaboration with adjacent functional groups such as Real Estate, Security and IT

  • Participate in design reviews for facilities infrastructure and construction projects, ensuring operational support and accessibility post-completion.

  • Identify and document opportunities to reduce operating costs, enhance system integrity, and improve resiliency and customer satisfaction.

  • Manage quarterly and annual budgeting processes, including forecasting and accruals.

  • Oversee soft services including janitorial, copy center, mailroom, landscaping, etc.

Who We're Looking For

  • Bachelor's degree in Facilities Management or equivalent with 4-6 years of supervisory experience

  • Minimum of 10 years in Facilities Maintenance and Operations in a geographically diverse, multi-site setting

  • Proven ability to successfully navigate ambiguity

  • Competency in working with facilities or property management software applications

  • Ability to work flexible schedules as work demands dictate

  • Understanding of commercial construction practices and sub-contractor management

  • Ability to work onsite in Scottsdale, Arizona

Preferred Qualifications

  • Familiarity with Building Management Systems (BMS), PLC-based controls, and Computerized Maintenance Management Systems (CMMS)

  • Strong organizational and communication skills, with the ability to effectively engage internal customers and stakeholders

  • Proficiency in Microsoft Office

What We Offer

This position offers the opportunity to join a collegial, entrepreneurial firm committed to the personal and professional growth of its team members and to maintaining a positive, encouraging work environment where people enjoy working together. The company offers a comprehensive benefits and perks package, including:

  • 401(k) plan with an employer match

  • Health, dental, vision and life insurance

  • Paid Time Off (PTO)

  • 11 firm holidays

  • Hybrid office/work from home arrangement

  • Annual year-end bonus eligible

Pretium Enterprise Services is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity or expression, genetic information, marital status, sexual orientation, national origin, disability, age, veteran status, or any other characteristic protected by federal, state, or local law.