Enterprise Engineer Jobs in Georgia (NOW HIRING)

You’re more valuable than ever – And that’s just how we’ll make you feel.Job SummaryThe Enterprise Technology Engineer is responsible for implementing, supporting, and maintainingthe enterprise’s AuthX Tap-N-Go authentication solution across all urgent care sites. This roleensures seamless integration with Active Directory, Entra ID, Okta, Epic EMR (Electronic MedicalRecord), and other enterprise systems to provide secure, compliant, efficient access for our clinicalteam members, minimizing downtime and support escalations. Additionally, this role will providesupport for other enterprise-level technology applications (Managed File Transfer, Active Directory,Entra ID, Okta, SailPoint, etc.) as needed.QualificationsEducation Required:Bachelor’s degree in IT, Computer Science, or a related fieldWork experience may be considered in lieu of a degreeLicenses/Certifications Required:NoneWork Experience Required:5+ years of experience in IT support or systems engineering, preferably in healthcareenvironments.Experience with implementing and supporting badge-based authentication solutions in alarge, geographically dispersed organization (AuthX preferred).Experience with product ownership of a Tap-N-Go solution (operation, maintenance,enhancements, support. etc.)Preferred Qualifications, Education, Licenses, Certifications, Experience, etc.:Experience with vendor coordination and POC testing.Understanding of HIPAA and healthcare IT compliance standardsKnowledge, Skills, and AbilitiesThis role involves interaction and collaboration with other departments and requiresexcellent judgment and interpersonal skills.Strong working knowledge of enterprise identity and access management technologies,including Active Directory, Entra ID, Okta, SailPoint, and Windows workstationauthenticationExperience supporting and integrating badge-based / Tap-N-Go authentication solutions,including Epic EMR and other enterprise applications (Epic experience preferred).Proficiency with Active Directory administration, Group Policy (GPO), Intune, and Windowsworkstation configuration.Experience providing Tier 2/3 technical support for enterprise applications, includingauthentication, access, and file transfer solutions.Strong troubleshooting and diagnostic skills across hardware, software, and applicationintegrations.Knowledge of security, compliance, and risk considerations in healthcare or regulatedenvironments.Ability to create, maintain, and follow technical and operational documentation, includingconfigurations, procedures, and escalation paths.Experience collaborating with vendors, IT partners, and cross-functional teams to resolveissues and implement enhancements.Ability to explain technical concepts and solution designs clearly to both technical and nontechnical audiences, including leadership.Strong written and verbal communication skills, with the ability to present confidently tostakeholders, vendors, and partners.Demonstrated ability to work independently, manage multiple priorities, and informallylead or influence across functional areas.Excellent analytical, problem-solving, and organizational skills, with attention to detail.Essential Duties and ResponsibilitiesImplementation & Configuration:Deploy and configure AuthX Tap-N-Go software on Windows workstations and badgereaders.Ensure Active Directory integration, GPO settings, and network whitelisting per vendorrequirements.Support Proof of Concept (POC), pilot, and full rollout phases of the solutionimplementation, ensuring that pilot and full rollout phases are supportable and repeatable.Support implementation of enterprise identity/access technology solutions in all existingand new locations.Integrate Tap-N-Go software with security monitoring tools and IT Support application.Create and maintain documentation for implementation and configuration of the Tap-N-Gosoftware and hardware.Integrate new and existing applications into Okta and SailPoint in alignment with theproducts’ architectural strategy and roadmapTechnical Support & Troubleshooting:Provider Tier 2/3 support for Tap-N-Go issues, including badge lifecycle management, loginfailures, hardware issues, and Epic and other application integrations.Provide Tier 2/3 support for the enterprise’s Managed File Transfer, Active Directory, Okta,and SailPoint implementations and other enterprise-level technologies.Collaborate with vendors and internal teams to resolve technical challenges promptly, toidentify and communicate root cause, and to implement appropriate long-term changes orfixesSecurity & Compliance:Maintain adherence to security risk assessments and compliance standards.Monitor system logs and access patterns for anomaliesWork with the Cyberdefense and IT Governance, Risk, and Compliance teams to identify andremediate any security issues with the vendor’s software.User Training & Documentation:Partner with other key process and support stakeholders to develop user guides andconduct training materials for targeted team members.Develop and maintain technical documentation for enterprise technologies that detailsapplication integrations, configurations, troubleshooting procedures, and escalation pathsOperational Coordination:Work with key process and support stakeholders to develop and maintain processes forbadge issuance and management as it relates to the Tap-N-Go software.Partner with IT Support to implement the Tap-N-Go capability support model, ensuring thatteam has the knowledge or documentation to provide Tier 1 and/or 2 support.Support process improvements for onboarding/offboarding workflows.Coordinate with enterprise identity/access tool vendors on software upgrade management,as needed.GoHealth Core ValuesGoHealth’s Core Values, listed below, are essential functions of this position:Collaboration: Takes ownership for collectively establishing productive partnerships andrelationships and seek to gain joint understanding of priorities and objectives so that thegreater good of the organization and those we serve is always at the forefront.Innovation: Consistently uses good judgment, applying creativity to overcome obstaclesand increasing effectiveness and efficiency through process and other forms of innovation.Diversity & Inclusion: Fosters diversity and inclusion, to be able to better understandteam members, our customers and partners. Engages the strengths and talents of eachGoHealth team member, creating an environment of involvement, respect and connectionwhere the richness of ideas, backgrounds and perspectives are harnessed.Courage & Integrity: Models and practices the highest ethical and professional standards;demonstrates pride and personal interest in our patients, partners and fellow teammembers, deeply engaging in the business. Makes decisions, with a focus on doing the rightthing; treats team members, our customers, partners and vendors with dignity,consideration, open-mindedness and respect.Accountability: Always shows initiative, demonstrates a bias to action and gets thingsdone. Actively accepts responsibility for diverse roles, obligations and actions thatpositively influence patient and customer outcomes, our partnerships and the healthcareneeds of our communities.Additional RequirementsOffice Environment: Tasks may be conducted within a climate-controlled office setting.Physical Activity: The role may require the ability to lift, carry, push, or pull materials,supplies, and equipment (up to 25 lbs.) Duties typically involve a combination of sitting,standing, and walking, with frequent changes in position.Travel: Travel may be required, including travel between Company locations and out-oftown destinations as needed. (10%)Safety Equipment: May require the use of safety equipment for infection prevention.Note: This Job Description is not inclusive of all the duties of the position. You may be asked by Leadersto perform other duties. Leadership may revise this job description at any time.Equal Employment Opportunity StatementThe Company and its affiliates, joint venture partners and entities under common management areEqual Opportunity Employers. They do not discriminate based on race, color, religion, nationalorigin, age, sex, disability, veteran status, sexual orientation, gender identity, or any other protectedstatus under federal, state, or local law.ADA Accommodation StatementReasonable accommodations are available for qualified individuals with disabilities upon request.This role defines success by achieving essential function outcomes, not by the method ofcompletion.Compliance StatementThis job will be performed consistent with ADA, FMLA, FLSA, and other applicable federal, state,and local laws regulating employmenSet up email alerts as new job postings become available that meet your interest!All qualified persons are granted an equal opportunity for employment without regard to race, color, religion, sex, sexual orientation and gender identity or expression, age, national origin, citizenship status, disability, genetic information, medical condition, family care leave status, pregnancy or pregnancy-related condition, otherwise qualified disabled or veteran status. The company will comply with all fair employment laws in each of the jurisdictions where we conduct business.For applicants in California, please review our California Consumer Privacy Statement here. https://www.gohealthuc.com/privacy-policy #J-18808-Ljbffr