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Enterprise Client Success Manager Jobs (NOW HIRING)

ID Plans Corp.

Client Success Manager

Tampa, FL · On-site

$75K - $85K/yr

Client Success Manager Location: Tampa, Florida (Corporate Office) Employment Type: Full-Time ... The ideal candidate will leverage a strong background in SaaS and enterprise technology solutions ...

Addison Group

Client Success Manager

Houston, TX · Remote

$75K - $85K/yr

Client Success Manager Location: Remote (U.S.) Pay Range: $75,000 - $85,000 / year Benefits: This ... Lead onboarding and implementation efforts for enterprise clients, ensuring projects are completed ...

Addison Group

Client Success Manager

Houston, TX · On-site

$75K - $85K/yr

Client Success Manager Location: Remote (U.S.) Pay Range: $75,000 - $85,000 / year Benefits: This ... Lead onboarding and implementation efforts for enterprise clients, ensuring projects are completed ...

NextGen Healthcare, Inc.

## Client Success Manager IIApplylocations: Remote GAtime type: Full timeposted on: Posted 9 Days ... Manage a portfolio of Mid-Market and Enterprise clients, including large and strategic accounts ...

AEG

Client Success Manager

Oviedo, FL · On-site

Client Success Manager Reports to: Senior Director of Client Strategy Status: Full-Time, Non-Exempt Job Location: Orlando, FL (Hybrid) Summary of the Job Fortress US is seeking a Client Success ...

Colorado Psychiatric

The Director of Client Success role is to lead the enterprise client experience for our leadership ... Experience managing complex Fortune 1000 or similarly sophisticated enterprise relationships.

Diamond Assets

Client Success Manager

Milton, WI · On-site

Client Success Manager The Client Success Manager is a critical role supporting the growth and ... Update and manage ERP systems in coordination with necessary pickup or service information * Review ...

Diamond Assets

WI · On-site

Client Success Manager The Client Success Manager is a critical role supporting the growth and ... Update and manage ERP systems in coordination with necessary pickup or service information * Review ...

Diamond Assets

Client Success Manager

Milton, WI · On-site

Client Success Manager The Client Success Manager is a critical role supporting the growth and ... Update and manage ERP systems in coordination with necessary pickup or service information * Review ...

Diamond Assets

Client Success Manager

Milton, WI · On-site

Client Success Manager The Client Success Manager is a critical role supporting the growth and ... Update and manage ERP systems in coordination with necessary pickup or service information * Review ...

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Enterprise Client Success Manager information

See salary details

$45K

$115.3K

$172.5K

How much do enterprise client success manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for enterprise client success manager in the United States is $115,331.00, according to ZipRecruiter salary data. Most workers in this role earn between $92,500.00 and $135,500.00 per year, depending on experience, location, and employer.

What is an enterprise client success manager?

An Enterprise Client Success Manager is a professional responsible for managing relationships with large-scale business clients to ensure they achieve their desired outcomes with a company's products or services. This role involves onboarding new clients, providing ongoing support, identifying opportunities for growth, and addressing any issues that may arise. Enterprise Client Success Managers act as the main point of contact, collaborating with internal teams to deliver solutions and enhance customer satisfaction. Their goal is to maximize client retention, drive revenue growth, and foster long-term partnerships.

How does an enterprise client success manager typically collaborate with sales and product teams to drive client satisfaction?

Enterprise Client Success Managers often act as a bridge between clients, sales, and product teams. They work closely with sales to understand client expectations and ensure a smooth onboarding process. Regular collaboration with product teams helps address client feedback, prioritize feature requests, and resolve technical issues efficiently. This cross-functional teamwork is essential to proactively anticipate client needs, foster long-term relationships, and achieve account growth targets.

What are the key skills and qualifications needed to thrive as an enterprise client success manager, and why are they important?

To thrive as an Enterprise Client Success Manager, you need a solid background in account management, business strategy, and customer relationship management, often supported by a bachelor's degree in business or a related field. Familiarity with CRM software such as Salesforce, data analytics platforms, and customer engagement tools is typically required. Strong communication, problem-solving, and negotiation skills help you build trust and effectively address complex client needs. These competencies ensure long-term client retention, drive business growth, and foster strong partnerships with enterprise clients.

What is the difference between Enterprise Client Success Manager vs Customer Success Manager?

AspectEnterprise Client Success ManagerCustomer Success Manager
CredentialsRelevant experience in enterprise accounts, certifications like CSCP or CRM toolsSimilar credentials, often with less emphasis on large-scale enterprise experience
Work EnvironmentFocus on large, complex clients within enterprise settingsBroader range of clients, including small to medium businesses
Employer & Industry UsageCommon in SaaS, tech, and enterprise software companiesWidespread across various industries including SaaS, retail, and services
Search & Comparison IntentHigh overlap in skills and responsibilities, often compared for career progression

The Enterprise Client Success Manager specializes in managing large, complex enterprise accounts, requiring specific experience and certifications. In contrast, the Customer Success Manager handles a broader client base, including smaller accounts. Both roles focus on client retention and satisfaction but differ mainly in account size and complexity.

What cities are hiring for Enterprise Client Success Manager jobs?

Cities with the most Enterprise Client Success Manager job openings:

What states have the most Enterprise Client Success Manager jobs?

States with the most job openings for Enterprise Client Success Manager jobs include:

What are popular job titles related to Enterprise Client Success Manager jobs?

For Enterprise Client Success Manager jobs, the most frequently searched job titles are:

Infographic showing various Enterprise Client Success Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 80% Physical, 2% Hybrid, and 18% Remote job distribution, with an average salary of $115,331 per year, or $55.4 per hour.

Client Success Manager

Tampa, FL • On-site

ID Plans Corp.
Real Estate • 51 - 200 employees
Learn more about ID Plans Corp.external

$75K - $85K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday

Key responsibilities

  • Guide clients through onboarding, implementation, and adoption processes to ensure successful product integration.

  • Provide proactive support, troubleshoot issues, and conduct training sessions to promote user engagement and satisfaction.

  • Conduct regular check-ins and Quarterly Business Reviews to assess client satisfaction and identify opportunities for account growth.

Job description

Client Success Manager
Location: Tampa, Florida (Corporate Office)
Employment Type: Full-Time
Reports to: Sr. Client Success Manager
Position Overview
The Client Success Manager plays a critical role in supporting and retaining our clients by
ensuring they receive maximum value from our products and services. This position was created
to strengthen client relationships, enhance engagement, seek out expansion opportunities and
minimize churn.
The ideal candidate will leverage a strong background in SaaS and enterprise technology
solutions to deliver successful client onboarding, training, and ongoing support. While not a sales
role, the Client Success Manager is responsible for identifying opportunities for account growth
and ensuring clients remain fully informed and satisfied with our suite of software & services.
Key Responsibilities
Client Onboarding and Relationship Management
•
Partner with Account Executives and Account Managers to guide clients through the
implementation and adoption process.
•
Establish and maintain trusted relationships with key stakeholders within client
organizations.
•
Evaluate and understand client business goals to ensure product alignment and long-term
success.
Client Support and Retention
•
Provide proactive client support, addressing inquiries, troubleshooting issues, and
ensuring prompt resolution.
•
Host training sessions, webinars, and product demonstrations to drive user adoption and
engagement.
•
Conduct regular check-ins and Quarterly Business Reviews (QBRs) to assess client
satisfaction and performance outcomes.
•
Serve as the client advocate internally, representing their needs and feedback to cross-
functional teams.
Process Improvement and Collaboration
•
Collaborate with internal departments-including Product Managers, Sales, and
Operations-to enhance client experience and outcomes.
•
Develop educational materials and client resources to support onboarding and continued
usage.
•
Support initiatives to improve client retention, satisfaction, and Net Promoter Scores
(NPS).
Qualifications and Experience
•
Minimum of 3 years of experience in SaaS or enterprise software customer success,
account management, or client services.
•
Demonstrated proficiency with CRM systems (e.g., Salesforce, HubSpot).
•
Experience using Conversational Intelligence tools (e.g., Gong, Chorus, or SalesLoft).
•
Proven ability to communicate Return on Investment (ROI) and demonstrate value
through measurable outcomes.
•
Exceptional verbal, written, and presentation skills.
•
Strong analytical and problem-solving abilities with attention to detail.
•
Ability to collaborate effectively across teams and organizational levels.
Success Metrics
•
Achievement of client retention and satisfaction goals.
•
Increased product adoption and usage within assigned accounts.
•
Year-over-year growth in account spend.
•
NPS maintained or improved within target range.
•
Positive internal and external feedback on professionalism and collaboration.
Compensation and Benefits
•
Competitive salary
•
Comprehensive health, dental, and vision insurance
•
401(k) plan with matching contributions
•
Paid time off and flexible scheduling
•
Remote work environment with opportunities for travel as needed
Physical Requirements
•
Ability to sit or stand for extended periods (up to four hours).
•
Frequent use of computer, phone, and standard office equipment.
•
Occasional lifting or moving of materials up to 20 pounds.
•
Ability to communicate clearly and effectively with clients and colleagues.

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