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Enrollment Associate Jobs in Ohio (NOW HIRING)

Tri-C

Enrollment Services Representative

Cleveland, OH · On-site

Metropolitan Campus Reports To: Assoc Dir, Enrollment Center Recruitment Type: External/Internal Requisition ID: req6867 Employment Type: Full-Time Support Staff Union Position: Union Work Schedule:

University of Toledo

$50K - $60K/yr

Moreover, it ensures alignment on academic programs, procedures, and co-curricular activities by working closely with enrollment management staff, academic advisors, associate/assistant deans, and ...

University of Toledo

$50K - $60K/yr

Moreover, it ensures alignment on academic programs, procedures, and co-curricular activities by working closely with enrollment management staff, academic advisors, associate/assistant deans, and ...

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$8

$16

$26

How much do enrollment associate jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for enrollment associate in Ohio is $16.29, according to ZipRecruiter salary data. Most workers in this role earn between $13.27 and $18.27 per hour, depending on experience, location, and employer.

What is an enrollment associate?

Enrollment Associates are professionals responsible for assisting individuals through the process of enrolling in programs, services, or institutions, such as schools, health plans, or training courses. They provide information, answer questions, and ensure all necessary documentation is collected and processed accurately. Enrollment Associates often serve as the first point of contact, guiding applicants through requirements and troubleshooting any issues that arise during the enrollment process.

What are some common challenges enrollment associates face when guiding prospective students through the application process?

Enrollment Associates often encounter challenges such as managing high volumes of inquiries during peak enrollment periods and addressing a wide range of applicant concerns, from financial aid questions to documentation requirements. They must balance providing personalized support with meeting strict deadlines and maintaining data accuracy. Strong communication and organizational skills are crucial for navigating these challenges while ensuring a smooth and positive experience for prospective students.

What are the key skills and qualifications needed to thrive as an enrollment associate, and why are they important?

To thrive as an Enrollment Associate, you generally need strong organizational skills, attention to detail, and a background in customer service or administrative support, often with an associate’s or bachelor’s degree. Familiarity with CRM software, student information systems, and data entry tools is typically required. Excellent communication, problem-solving abilities, and a customer-focused attitude help candidates stand out in this role. These skills ensure efficient processing of enrollments, accurate record-keeping, and positive experiences for prospective students or clients.

What are the most commonly searched types of Enrollment jobs in Ohio?

The most popular types of Enrollment jobs in Ohio are:

What are popular job titles related to Enrollment Associate jobs in Ohio?

For Enrollment Associate jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Enrollment Associate jobs in Ohio look for?

The top searched job categories for Enrollment Associate jobs in Ohio are:

What cities in Ohio are hiring for Enrollment Associate jobs?

Cities in Ohio with the most Enrollment Associate job openings:

Enrollment Associate jobs near you
Infographic showing various Enrollment Associate job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, 2% Temporary, 1% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $33,889 per year, or $16.3 per hour.

Enrollment Specialist - Enrollment Operations

Sinclair Community College

Dayton, OH • On-site

$50K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 hours ago

Posted today

Job description

Position Information
Position Information (Default Section)
Job Title
Enrollment Specialist - Enrollment Operations
Location
Main Campus - Dayton, OH
Job Number
05555
Department
Enrollment Services Department
Job Category
Professional
Job Type
Full-Time
Status
Regular
Job Open Date
09/03/2026
Resume Review Date
09/18/2026
Closing Date
09/17/2026
Open Until Filled
No
Position Summary
The Enrollment Specialist, reporting to the Assistant Director of Enrollment Operations, is entrusted with delivering frontline enrollment services to students at the Welcome Center. This role emphasizes exceptional customer service, comprehensive support, and a holistic approach to problem-solving in key areas such as registration, financial aid, placement assessments, and general student inquiries.
The Specialist provides guidance on institutional policies, procedures, and processes to prospective and current students, parents, and other stakeholders. Additionally, the Specialist will collaborate with the Assistant Director on escalated issues as necessary. This position requires the ability to troubleshoot and address complex, multi-departmental challenges, ensuring that student concerns are met with a proactive, comprehensive review of records and circumstances, aiming to resolve or offer informed guidance on multiple interrelated issues. Other duties may be assigned as needed to support the Welcome Center's mission.
The salary for this position begins at $50,695.00 and is determined commensurate with education and experience.
Why you'll love Sinclair:
The following are some of the benefits that professional staff with Sinclair College receive:
  • Tuition Waiver for You and Your Family: Employees and eligible dependents can take advantage of tuition-free access to Sinclair courses and programs.
  • Generous Retirement Benefits: Build your future through participation in OPERS, including a 14% employer contribution.
  • Exceptional Time Off: Enjoy more than four weeks of vacation and personal leave, more than three weeks of sick leave annually, and 14 paid holidays each year.
  • Health Benefits That Work for You: Choose from competitive medical, dental, and vision plans designed to support you and your family's health and well-being.
  • Peace of Mind for the Future: Full-time employees receive employer-paid life insurance and long-term disability coverage.
  • Professional Growth Opportunities: Continue your education and career development with tuition reimbursement and ongoing professional development support.
  • Work-Life Balance and Wellness: Access programs, resources, and events that support your personal well-being and professional success.

*SCC has the right to revise this position description at any time. This position description does not represent in any way a contract of employment.
Principal Accountabilities
  • Deliver exceptional front-line customer service and support to students across Enrollment Services functions, including Registration and Student Records, Placement Testing, Financial Aid and Scholarships, and the Bursar's Office
  • Serve as a primary point of contact for students by providing accurate, timely, and comprehensive information regarding enrollment processes, policies, procedures, and student account inquiries
  • Resolve complex student issues and transactions efficiently and professionally, exercising sound judgment and making informed decisions that support positive student enrollment outcomes
  • Maintain accurate and detailed documentation of all student interactions, inquiries, and resolutions within the college's student information system in accordance with institutional standards and compliance requirements
  • Provide student support through multiple service channels, including in-person, phone, email, and digital communication platforms, ensuring a consistent and high-quality service experience
  • Participate in ongoing training, professional development, and process improvement initiatives to maintain current knowledge of institutional policies, systems, and best practices
  • Other duties as assigned

Requirements
  • Minimum of an associate's degree required; bachelor's degree preferred
  • Minimum of one year of customer service experience required; experience with student enrollment services preferred
  • Strong oral, written, and presentation skills required
  • Proficiency in data management and accurate data maintenance within information systems (e.g. Colleague) or customer relationship management software required
  • Demonstrated effectiveness in collaborative, team-based environments required
  • Strong commitment to cultural sensitivity and proven ability to communicate and engage effectively with a diverse student population required
  • Demonstrated skill in data analysis and interpretation within information systems, along with the ability to make independent, informed decisions required
  • Accurate data entry within information systems preferred
  • Ability to respond to guidance from leadership and meet performance expectations in a fast-paced student service environment required
  • Flexibility to work evening and weekend shifts may be necessary

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