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Enhesa Jobs (NOW HIRING)

Enhesa

Customer Success Manager

Washington, DC · On-site

Enhesa is the leading provider of regulatory and sustainability intelligence worldwide. As a trusted partner, we empower the global business community with the insight to act today and prepare for ...

Enhesa

Customer Success Manager

Washington, DC

Acting as a trusted advisor and the customer's advocate within Enhesa, the Customer Success Manager drives product and feature adoption, deepens usage across the customer's organization, and builds ...

Enhesa

Regulatory Intelligence Intern

$15 - $18/hr

Enhesa is the leading provider of regulatory and sustainability intelligence worldwide. As a trusted partner, we empower the global business community with the insight to act today and prepare for ...

Enhesa

Customer Success Manager

Washington, DC · On-site

Enhesa is the leading provider of regulatory and sustainability intelligence worldwide. As a trusted partner, we empower the global business community with the insight to act today and prepare for ...

Enhesa

Account Executive

Arlington, VA · On-site

$90K - $110K/yr

Enhesa is the leading provider of regulatory and sustainability intelligence worldwide. As a trusted partner, we empower the global business community with the insight to act today and prepare for ...

Enhesa

Customer Success Director

Arlington, VA · On-site

Overview of the position The Customer Success Director is a key leadership role, responsible for leading Enhesa's customer success team in support of client retention, customer value, service ...

Enhesa

Sales Enablement Director

Arlington, VA · On-site

$100K - $120K/yr

Enhesa is the leading provider of regulatory and sustainability intelligence worldwide. As a trusted partner, we empower the global business community with the insight to act today and prepare for ...

Enhesa

Account Executive

Arlington, VA

Overview Enhesa is looking for a driven Account Executive with a proven track record of generating their own pipeline and closing six-figure SaaS deals. This role offers the opportunity to contribute ...

Enhesa

Sales Enablement Director

Arlington, VA

Overview The Sales Enablement Director is responsible for driving sales effectiveness and efficiency by optimizing the utilization of key enablement tools and data insights. The Sales Enablement ...

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How much do enhesa jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for enhesa in the United States is $26.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $30.77 per hour, depending on experience, location, and employer.

What are some common challenges faced by compliance professionals at Enhesa, and how can new hires effectively navigate them?

Compliance professionals at Enhesa often manage complex regulatory information across different regions and industries, which can be challenging due to frequent updates and variations in local laws. New hires can navigate these challenges by leveraging Enhesa’s knowledge-sharing platforms, collaborating closely with colleagues from legal and technical backgrounds, and actively participating in continuous training sessions. Developing strong organizational skills and staying proactive in monitoring regulatory changes are also essential for success in this dynamic environment.

What is Enhesa?

Enhesa is a global environmental, health, and safety (EHS) compliance company that helps businesses understand and comply with complex regulatory requirements worldwide. They offer regulatory intelligence, compliance management solutions, and advisory services to organizations seeking to manage EHS risks and ensure legal compliance. Enhesa monitors and interprets laws and regulations in over 300 jurisdictions, providing actionable insights and tools for multinational companies to maintain compliance and improve sustainability.

What are the key skills and qualifications needed to thrive as an Environmental, Health, and Safety (EHS) Regulatory Analyst at Enhesa?

To thrive as an EHS Regulatory Analyst at Enhesa, you need a solid understanding of global EHS regulations, strong analytical abilities, and typically a degree in environmental science, law, or a related field. Familiarity with regulatory databases, compliance management systems, and proficiency in research tools are essential. Excellent communication, attention to detail, and the ability to work collaboratively across cultures make someone stand out in this role. These skills are crucial for accurately interpreting complex regulations and providing actionable compliance advice to multinational clients.

What is the difference between Enhesa vs Environmental Compliance Specialist?

AspectEnhesaEnvironmental Compliance Specialist
CredentialsTypically requires environmental law or policy knowledge, certifications like ISO 14001, and compliance trainingRequires environmental science or engineering degrees, certifications like RCRA, CERCLA, or ISO 14001
Work EnvironmentGlobal compliance consulting, regulatory monitoring, and policy advisory for multinational companiesCorporate or consulting settings focused on implementing and maintaining environmental regulations
Employer & Industry UsageUsed by legal, consulting firms, and corporations for compliance managementEmployed by corporations, government agencies, or consulting firms for environmental regulation adherence

Enhesa and Environmental Compliance Specialists both focus on environmental regulations, but Enhesa provides global compliance monitoring and advisory services, while Environmental Compliance Specialists typically work within organizations to ensure adherence to local and national laws. The roles overlap in credentials and industry usage, but Enhesa offers a broader, consultancy-based approach.

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What are the most commonly searched types of Enhesa jobs? The most popular types of Enhesa jobs are:
What job categories do people searching Enhesa jobs look for? The top searched job categories for Enhesa jobs are:
Enhesa jobs near you
Infographic showing various Enhesa job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution, with an average salary of $54,791 per year, or $26.3 per hour.

Customer Success Manager

Enhesa

Washington, DC • On-site

Other

Re-posted 12 days ago

Job description

Who We Are:
Enhesa is the leading provider of regulatory and sustainability intelligence worldwide. As a trusted partner, we empower the global business community with the insight to act today and prepare for tomorrow to create a more sustainable future - positively impacting our environment, our health, our safety, and our future. Navigating the fast-changing compliance and sustainability landscapes, we help them understand not just what they should do (first) but also how to do it. Both in their unique business and anywhere in the world. Now and in the future.
Our Mission:
  • Identify EHS requirements for the industry
  • Provide EHS compliance tools to companies
  • Advise companies in developing and implementing corporate EHS strategies
Enhesa's core clients include Fortune 500 multinational companies. For more information, visit www.enhesa.com
As part of our highly dynamic team, we offer:
  • A competitive salary package & benefits with a flexible home-working policy
  • Work/life balance and a fast-paced and driven environment
  • Accountability and pride for your projects
Position Description
The Customer Success Manager owns the post-sale customer journey for a portfolio of Enhesa customers, from onboarding through ongoing adoption and value realization. Ensuring every customer is successfully onboarded, actively using the products and services they've purchased, and achieving measurable outcomes against their compliance and sustainability objectives. Acting as a trusted advisor and the customer's advocate within Enhesa, the Customer Success Manager drives product and feature adoption, deepens usage across the customer's organization, and builds the value story that protects and grows the relationship over time. Success in this role is measured by gross revenue retention (GRR), product adoption and usage, account health, and customer satisfaction. The Customer Success Manager partners closely with Account Management, which owns commercial negotiations, so that renewals are a natural outcome of the value delivered throughout the year.
Core Responsibilities
  • Onboarding new customers:
    • Owning and project-managing the onboarding of new customers to Enhesa products and services, ensuring a structured, on-time launch and a fast time to first value.
    • Setting up customers for success from day one: confirming goals and success criteria, configuring the engagement plan, and introducing key resources such as the Enhesa portal and Enhesa Academy.
    • Facilitating communication between the customer and Enhesa's Support Services (Client Services, Expert Services, etc.) throughout onboarding.
  • Driving product and feature adoption:
    • Monitoring product usage and adoption data to understand how each customer is engaging with their subscription, and acting proactively when usage dips or plateaus.
    • Building and executing adoption plans that connect Enhesa's products and features to the customer's workflows and objectives.
    • Promoting awareness and uptake of new features, content, and product releases across the customer's user base.
  • Delivering trainings and enablement:
    • Delivering product trainings, refreshers, and enablement sessions for new and existing users, including sessions tailored to new stakeholders joining the account.
    • Leveraging and promoting Enhesa Academy and self-service resources to scale customer education.
  • Expanding usage across the customer's organization:
    • Identifying opportunities to broaden usage into new teams, sites, functions, and use cases within existing entitlements.
    • Spotting expansion signals (new jurisdictions, products, or services the customer would benefit from) and partnering with Account Management to pursue them.
  • Leading quarterly business reviews (QBRs)
  • Tracking and monitoring account health:
    • Maintaining an account health score for every customer in the assigned portfolio, built on leading indicators such as product usage and adoption trends, engagement with trainings and QBRs, support ticket activity, stakeholder changes, and sentiment.
    • Reviewing account health on a regular cadence and keeping health status, risk flags, and next actions current in internal systems so leadership has an accurate, real-time view of the portfolio.
  • Preventing churn through early risk identification:
    • Identifying early warning signs of risk (declining usage, champion departure, low engagement, unresolved issues, organizational change) well before the renewal window.
    • Building and executing risk mitigation and save plans in partnership with Account Management, Support, and Expert Services, and escalating internally when needed to protect gross revenue retention (GRR).
    • Re-engaging at-risk customers through targeted outreach, re-onboarding, retraining, and value realignment against their original objectives.
  • Managing customer relationships, retention, and advocacy:
    • Building relationships with key customer personnel, decision-makers, and stakeholders, and acting as the customer's central point of contact and internal advocate.
    • Capturing, reporting, and acting on customer feedback and voice-of-customer insights, and driving customer satisfaction and loyalty.
    • Supporting renewal readiness by equipping Account Management with the adoption and value evidence needed for a successful renewal.
  • Collaborating cross-functionally:
    • Acting as a liaison between the customer and Enhesa, mitigating customer crisis situations by delegating and communicating internally with Enhesa Support teams while maintaining clear communication with the customer.
    • Representing the voice of the customer in cross-functional sounding boards and projects, and sharing adoption insights that inform product and go-to-market decisions.
  • Supporting the team internally:
    • Assisting other Customer Success Managers with personal development, training, onboarding, learning internal tools and navigating the proper channels internally.
Experience
  • Bachelor's degree in Business, Communications, Marketing or a similar field of study from an accredited university is required.
  • Experience:
    • 3-5 years of demonstrated experience in customer success, account management, or a related post-sale customer-facing role in a Business-to-Business environment in the Software, software as a service (SaaS), IT, insurance, engineering, financial services or consultancy industry.
    • Experience running structured onboarding, adoption, and training programs for enterprise customers.
  • Demonstrated ability to drive retention, adoption, and customer satisfaction across a portfolio of accounts.
  • Data fluency. Comfort using product usage and adoption analytics to prioritize outreach and tell a value story.
  • Strong presentation and training delivery skills, in both live and virtual settings.
  • Solid project management/cross-functional collaboration.
  • Solid problem-solving and customer relationship management (CRM) skills. Experience with tools such as Salesforce, Pendo, Gong, and Zendesk is an asset.
  • Team player. Ability to work on a team in a collaborative environment, sharing information and best practices.
  • Fluency in English. Other languages are an asset.
  • Proficiency in Microsoft Office Suite 365.

Salary Range
$80,000-$90,000 USD
If you are ready to join our journey, please apply!
Equal Opportunity Employer
Enhesa is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other legally protected characteristic.

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