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Engagement Project Manager Jobs in Rutland, MA (NOW HIRING)

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Engagement Project Manager information

See Rutland, MA salary details

$28.5K

$82.1K

$144.1K

How much do engagement project manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for engagement project manager in Rutland, MA is $82,110.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $99,200.00 per year, depending on experience, location, and employer.

What is an engagement project manager?

Engagement Project Managers are professionals responsible for overseeing and coordinating projects that focus on client or stakeholder engagement. They ensure that projects are delivered on time and within budget while maintaining strong relationships with clients or partners. Their duties often include planning, communication, risk management, and aligning project objectives with broader organizational goals. Engagement Project Managers work in various industries, such as consulting, technology, and non-profits, to drive project success and foster positive stakeholder experiences.

How does an engagement project manager collaborate with cross-functional teams during a project lifecycle?

An Engagement Project Manager regularly collaborates with teams across various departments such as sales, product development, marketing, and customer support to ensure project objectives are met. They facilitate clear communication, align stakeholders on project goals, and manage dependencies between functions. This role often involves organizing regular meetings, updating all parties on progress, and resolving any interdepartmental challenges that arise, making strong interpersonal and organizational skills essential for success.

What are the key skills and qualifications needed to thrive as an engagement project manager, and why are they important?

To thrive as an Engagement Project Manager, you need strong project management skills, experience in client engagement, and typically a bachelor's degree in business or a related field. Familiarity with project management tools like Asana, Jira, or Microsoft Project, as well as certifications such as PMP or Agile, is often expected. Exceptional communication, leadership, and problem-solving abilities help foster collaboration and ensure client satisfaction. These skills are crucial for delivering successful projects on time, within budget, and maintaining positive client relationships.

What is the difference between Engagement Project Manager vs Client Services Coordinator?

AspectEngagement Project ManagerClient Services Coordinator
CredentialsProject management certifications (PMP, CAPM), relevant experienceCustomer service training, communication skills
Work EnvironmentProject teams, client meetings, planning sessionsClient interactions, support teams, account management
Employer & IndustryConsulting firms, marketing agencies, tech companiesService providers, marketing agencies, tech firms
Search & Comparison IntentUnderstanding project scope, managing client projectsHandling client requests, maintaining client relationships

The Engagement Project Manager focuses on planning, executing, and closing projects with a strong emphasis on managing timelines and deliverables. In contrast, the Client Services Coordinator primarily handles client communication, support, and relationship management. Both roles require excellent communication skills, but the Engagement Project Manager has a more project-focused scope, while the Client Services Coordinator emphasizes client satisfaction and support.

Is an engagement project manager a good career?

An engagement project manager is a valuable role that involves coordinating projects, managing client relationships, and ensuring deliverables are met on time. It requires strong communication, organizational skills, and often familiarity with project management tools like MS Project or Asana. The role can offer career growth into senior management or specialized areas within organizations.
Engagement Project Manager jobs near you
Infographic showing various Engagement Project Manager job openings in Rutland, MA as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $82,110 per year, or $39.5 per hour.

Customer Engagement Specialist

Renewal by Andersen | Esler Companies

Worcester, MA • On-site

$60K - $80K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

New

Renewal By Andersen rating

8.2

Company rating: 8.2 out of 10

Renewal By Andersen

Based on 145 frontline employees who took The Breakroom Quiz

6.2

Company rating compared to similar companies: 6.2 out of 10

National retailers average

Based on 96,372 frontline employees who took The Breakroom Quiz

The best things about working at Renewal By Andersen

  • 93%

    93% say they get paid time off

    say they get paid time off

  • 91%

    91% say it is easy to take sick days

    say it is easy to take sick days

  • 90%

    90% say it’s easy to book vacation

    say it’s easy to book vacation

Featured by Renewal By Andersen, based on 145 Breakroom Quiz responses from their frontline employees

Job description

Overview:

At Esler Companies | Renewal by Andersen our best customer conversations do more than book an appointment. They rebuild trust, create momentum, and remind homeowners why they chose Renewal by Andersen in the first place. As a Customer Engagement Specialist you’ll reconnect with past customers, help them take the next step on future projects, and bring care, urgency, and accountability to every call.

Why Esler Companies

At Esler, culture is not a poster on the wall. It shows how we treat people, how we solve problems, and how we follow through. You will be part of a team that takes the work seriously without losing the human side of it. We care about results, and we care about how those results are earned. That means clear communication, real accountability, strong coaching, and a shared commitment to doing right by homeowners and teammates.

Responsibilities:
  • Call existing customers using company tools and clear, respectful communication.
  • Schedule appointments with our Sales Consultants when customers are ready to explore additional window and door projects.
  • Generate referrals in a natural, service-minded way after positive customer conversations.
  • Build trust quickly by listening well, asking thoughtful questions, and keeping the customer’s experience positive.
  • Accurately document customer interactions and appointment details.
  • Partner with management to address questions and resolve customer concerns.
  • Work toward daily activity and performance goals with consistency and ownership.
  • Participate in team meetings, coaching sessions, and ongoing training.
  • Perform additional responsibilities as assigned.
Qualifications:
  • At least two years of experience in call center, customer service, sales, telemarketing, or appointment setting roles preferred.
  • Clear verbal and written communication.
  • Ability to make conversations feel natural and helpful.
  • Openness to coaching and the discipline to apply feedback quickly.
  • Comfort working independently while staying connected to team goals.
  • Flexibility when priorities shift and the focus to keep moving with purpose.
  • Comfortable using computers and entering information accurately.

Benefits

  • Medical, Dental, and Vision Insurance  
  • Teammate Assistance Plan  
  • Tuition Reimbursement  
  • 401k with 50% match up to 6% of your annual pay  
  • Paid Time Off  
  • Company Paid Holidays  
  • Paid Volunteer Time  
  • And more! 

Empowered to be Extraordinary. We believe in our people. And that's why we empower you to develop a career path that supports your unique voice and talents.

THE ESLER COMPANIES - RENEWAL BY ANDERSEN STORY
Renewal by Andersen is the full-service window-replacement division of 120+ year-old Andersen Corporation, the owner of the most trusted family of window brands in America. RbA was founded to redefine the industry and offer a different—and better—window-replacement experience. Esler Companies is the holding company for Renewal by Andersen of Nevada, Arizona, Colorado, Oklahoma, North Texas, Central Texas, Greater Philadelphia, Southern New England and Portland, Maine, with sales and marketing engines in Northborough, Massachusetts & Austin, Texas.


We are a proud equal-opportunity employer. We are committed to fair hiring practices and to creating a welcoming environment for all team members. Esler Companies LLC is committed to maintaining a safe, healthy, and drug-free workplace for all teammates.
Please note that we participate in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Esler Companies will often use SMS to communicate with candidates. Candidates can choose to opt-out at any time.

Posted Salary Range: USD $60,000.00 - USD $80,000.00 /Yr.

Working at Renewal By Andersen

Perks for frontline workers

From Renewal By Andersen, via Breakroom

  • Flexible Scheduling

  • Career Growth

  • Paid Training

  • Friendly Environment

  • Employee Recognition

  • Strong Team-Building

About Renewal By Andersen, in their own words

From Renewal By Andersen

Renewal by Andersen’s Signature Service is committed to giving you the best customer experience possible, through the perfect combination of the best people in the industry, a superior process, and an exclusive product.

Learn more about the benefits of Renewal by Andersen’s Signature Service:

Professional Installation. With Renewal by Andersen, you get the product reputation of Andersen Windows with the master work of passionate installers.

Superior Performance. Andersen’s exclusive Fibrex® composite material lasts longer, performs better, and is stronger than vinyl.*

Energy Efficiency. Renewal by Andersen’s energy efficient windows are ENERGY STAR® certified and can reduce heating and cooling costs.

Hassle-Free Process. Renewal by Andersen eliminates the need to work with multiple companies. We are responsible for all aspects of your window replacement and installation.

Long-term value. Our comprehensive, hands-on approach ensures your window and installation quality, beauty, and energy savings last for many years.

Unrivaled Beauty. Renewal by Andersen offers a wealth of styles, colors, grilles and more for our replacement windows, patio doors, and entry doors to fit any home.

Company values

From Renewal By Andersen

Our vision is to make the world a better place by living up to the promise that everyone benefits from their association with Andersen. We’re committed to making a difference through challenging ourselves each day, recognizing and rewarding success, taking pride in our work and honoring a legacy built on doing the right thing. There is great respect for life outside work so that you can bring your best self to work.

Diversity and inclusion statement

From Renewal By Andersen

Be Renewal. Be You.

We are committed to demonstrating mutual respect and appreciation for our similarities and differences (for example, race, color, culture, gender, sexual orientation, gender identity or expression, religion, education, military service, ethnicity, age, language, physical ability, and thought) so that each employee can realize their potential and we exceed our customers’ expectations.

What Renewal By Andersen employees say

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